IDENTIV SCR3310 Contact Smart Card Reader User Manual

1. Introdución

The IDENTIV SCR3310 is a high-performance contact smart card reader designed for secure and reliable interaction with various IC cards. This device is compatible with a wide range of applications, including e-tax systems, resident registration cards, and B-CAS cards. This manual provides detailed instructions for proper setup, operation, and maintenance to ensure optimal performance and longevity of your smart card reader.

2. Información de seguridade

• Non expoñas o dispositivo á auga nin a humidade excesiva.
• Avoid extreme temperatures. Operate and store the device within the specified temperature ranges.
• Non intente abrir nin modificar o dispositivo. Isto pode anular a garantía e supoñer riscos para a seguridade.
• Manteña o dispositivo lonxe de campos magnéticos fortes.
• Use only with compatible USB ports and power sources.

3. Contido do paquete

Verifica que todos os elementos estean presentes no paquete:

• IDENTIV SCR3310 Smart Card Reader
• Cable USB integrado
• Guía de inicio rápido (se se inclúe)

4. Configuración

4.1 Instalación do controlador

Before connecting the SCR3310 to your computer, it is crucial to install the correct drivers. Drivers for this device are available for download from the official IDENTIV support website. Please note that drivers distributed by other vendors, such as NTT, may not be compatible with this specific model.

Download drivers from:

• http://support.identive-group.com/downloads.php?lang=en&open=driver
• http://support.identive-group.com/download_scm/download_scm.php?lang=en

Follow the on-screen instructions provided by the driver installer. A system restart may be required after installation.

4.2 Conectando o dispositivo

1. Ensure the drivers are installed on your computer.
2. Plug the USB Type A connector of the SCR3310 into an available USB port on your computer.
3. The operating system should detect the device and complete the installation automatically. The status indicator LED on the device will illuminate green when ready for use.

4.3 Card Insertion

When inserting a smart card, ensure the IC chip on the card is facing upwards and slides smoothly into the card slot. Do not force the card.

5. Instrucións de funcionamento

5.1 Reading a Smart Card

1. Ensure the SCR3310 is connected to your computer and the green status LED is illuminated.
2. Insert the smart card into the reader with the IC chip facing up.
3. Open the application that requires smart card access (e.g., e-tax software, banking application).
4. Follow the application's instructions to read or write data to the card. The reader will automatically communicate with the card.

5.2 Indicador de estado

The device features a green LED status indicator:

• Verde sólido: The device is powered on and ready for card interaction.
• Verde intermitente: Indicates active data transfer or communication with a smart card.
• Desactivado: The device is not powered or not connected correctly.

6. Mantemento

6.1 Limpeza

To clean the exterior of the device, use a soft, dry cloth. Do not use liquid cleaners or abrasive materials, as these can damage the surface or internal components. Avoid inserting any objects into the card slot for cleaning.

6.2 Almacenamento

When not in use, store the smart card reader in a clean, dry environment, away from direct sunlight and extreme temperatures. Protect the USB cable from kinks or damage.

7 Solución de problemas

• Dispositivo non recoñecido: Ensure the USB cable is securely connected to both the reader and the computer. Try a different USB port. Verify that the correct drivers are installed.
• Card not detected: Ensure the smart card is inserted correctly with the IC chip facing up. Remove and reinsert the card. Check if the card itself is damaged.
• Problemas de instalación do controlador: Confirm you have downloaded the drivers from the official IDENTIV support website. Ensure your operating system is supported (refer to specifications). For Mac OS 10.8 and later, specific driver compatibility issues have been reported; consult IDENTIV support for the latest information.
• Intermittent card detection (especially on Linux systems with internal USB headers): Some internal USB pin header connections, particularly on older Linux systems (e.g., CentOS 6), may experience instability leading to intermittent card detection. If this occurs, try connecting the reader to an external USB port for improved stability.
• e-TAX compatibility issues: Specific e-TAX system compatibility problems have been noted. Ensure your e-TAX software is up-to-date and consult e-TAX support resources for specific requirements related to smart card readers.

8. Especificacións

9. Garantía e soporte

9.1 Información da garantía

The IDENTIV SCR3310 Smart Card Reader comes with a standard manufacturer's warranty. Please refer to the warranty card included with your product or visit the official IDENTIV websitio para consultar os termos e condicións específicos sobre a cobertura da garantía.

9.2 Soporte técnico

For technical assistance, driver updates, or further inquiries, please visit the IDENTIV support website or contact their customer service. IDENTIV has offices worldwide, and contact information can be found on their official websitio.

Soporte Oficial Websitio: https://www.identiv.com/contact

Correo electrónico: sales@identiv.com