Introdución
The Jabra Link 860 is an advanced audio processor designed to optimize voice quality and enhance call clarity for headset users. This device facilitates seamless switching between desk phone and softphone calls with a single button press, making it an ideal solution for contact centers and open office environments. It helps reduce audio fatigue and stress, providing a more comfortable communication experience.
O que hai na caixa
- Jabra Link 860 Audio Processor Unit
- Necessary accessories (cables for connection)
- Declaración de garantía

Image: The Jabra Link 860 audio processor unit shown with its coiled headset cable, a USB cable, and an RJ9/RJ10 phone cable.
Produto rematadoview
The Jabra Link 860 features intuitive controls for managing calls and audio settings. Key components include:
- Call Control Buttons: Buttons to switch between desk phone and softphone.
- Control de volume: A slider or buttons to adjust audio volume.
- Botón de silencio: A dedicated button to mute the microphone.
- Porto dos auriculares: Connection for your Jabra headset.
- Desk Phone Port: Connection to your desk phone.
- Porto USB: Connection to your computer for softphone calls.
- Supervisor Port: Allows a supervisor to join calls for assistance or training.

Image: A close-up of the Jabra Link 860 unit, highlighting the desk phone and computer call switch buttons, the volume slider, and the microphone mute button.
Configuración
- Conectar auriculares: Plug your Jabra headset into the designated headset port on the Jabra Link 860.
- Conectar ao teléfono de escritorio:
- Disconnect your desk phone's handset from its base.
- Connect the desk phone cable from the Jabra Link 860 to the handset port on your desk phone.
- Connect your desk phone's handset to the handset port on the Jabra Link 860.
- Connect to Computer (Softphone): Plug the USB cable from the Jabra Link 860 into an available USB port on your computer. The device should be automatically recognized.
- Encendido: Ensure all connections are secure. The device is typically powered via USB or the desk phone connection.
Nota: For optimal performance with softphones, ensure your computer's audio settings recognize the Jabra Link 860 as the default audio device for both playback and recording.
Instrucións de funcionamento
- Switching Between Desk Phone and Softphone: Use the dedicated switch buttons on the unit to toggle between your desk phone and computer (softphone) audio sources.
- Axuste do volume: Use the volume slider or buttons to increase or decrease the listening volume in your headset.
- Silenciar o micrófono: Press the mute button to temporarily disable your microphone. Press it again to unmute. An indicator light may show the mute status.
- Atender / finalizar chamadas: For desk phone calls, lift the handset or press the headset button on your phone. For softphone calls, manage calls directly through your softphone application.
- Supervisor Port: If enabled, a supervisor can connect their headset to the supervisor port for call monitoring or assistance.
Mantemento
- Limpeza: Use a soft, dry cloth to clean the unit. Avoid using liquids or abrasive cleaners.
- Almacenamento: Garde o dispositivo nun lugar fresco e seco, lonxe da luz solar directa e de temperaturas extremas.
- Xestión de cables Ensure cables are not tangled or strained to prevent damage.
Resolución de problemas
| Problema | Solución |
|---|---|
| Non se escoita son dos auriculares. |
|
| O micrófono non funciona. |
|
| Cannot switch between desk phone and softphone. |
|
| Mala calidade de audio. |
|
Especificacións
| Característica | Detalle |
|---|---|
| Marca | Xabra |
| Número de modelo | 860-09 |
| Nome do modelo | ENLACE 860 Ampmáis vivo |
| Cor | Negro |
| Material | Plástico |
| Peso do elemento | 0.4 libras |
| Tecnoloxía de conectividade | Wired (USB, RJ) |
| Dispositivos compatibles | Universal (Most Cellphones & UC Devices) |
| Rango de frecuencias | 50 Hz - 7 kHz |
| Control de ruído | Active Noise Cancellation (for enhanced voice quality) |
| Tipo de control | Volume Control, Mute, Call Switching |
Garantía e Soporte
The Jabra Link 860 Audio Processor comes with a 1 ano de garantía do fabricante.
For technical support, troubleshooting assistance, or warranty claims, please visit the official Jabra support website or contact their customer service. You can find more information and resources at www.jabra.com/support.