Jabra 860-09

Jabra Link 860 Audio Processor Instruction Manual

Modelo: 860-09

Introdución

The Jabra Link 860 is an advanced audio processor designed to optimize voice quality and enhance call clarity for headset users. This device facilitates seamless switching between desk phone and softphone calls with a single button press, making it an ideal solution for contact centers and open office environments. It helps reduce audio fatigue and stress, providing a more comfortable communication experience.

O que hai na caixa

  • Jabra Link 860 Audio Processor Unit
  • Necessary accessories (cables for connection)
  • Declaración de garantía
Jabra Link 860 Audio Processor with included cables

Image: The Jabra Link 860 audio processor unit shown with its coiled headset cable, a USB cable, and an RJ9/RJ10 phone cable.

Produto rematadoview

The Jabra Link 860 features intuitive controls for managing calls and audio settings. Key components include:

  • Call Control Buttons: Buttons to switch between desk phone and softphone.
  • Control de volume: A slider or buttons to adjust audio volume.
  • Botón de silencio: A dedicated button to mute the microphone.
  • Porto dos auriculares: Connection for your Jabra headset.
  • Desk Phone Port: Connection to your desk phone.
  • Porto USB: Connection to your computer for softphone calls.
  • Supervisor Port: Allows a supervisor to join calls for assistance or training.
Primeiro plano view of Jabra Link 860 controls

Image: A close-up of the Jabra Link 860 unit, highlighting the desk phone and computer call switch buttons, the volume slider, and the microphone mute button.

Configuración

  1. Conectar auriculares: Plug your Jabra headset into the designated headset port on the Jabra Link 860.
  2. Conectar ao teléfono de escritorio:
    • Disconnect your desk phone's handset from its base.
    • Connect the desk phone cable from the Jabra Link 860 to the handset port on your desk phone.
    • Connect your desk phone's handset to the handset port on the Jabra Link 860.
  3. Connect to Computer (Softphone): Plug the USB cable from the Jabra Link 860 into an available USB port on your computer. The device should be automatically recognized.
  4. Encendido: Ensure all connections are secure. The device is typically powered via USB or the desk phone connection.

Nota: For optimal performance with softphones, ensure your computer's audio settings recognize the Jabra Link 860 as the default audio device for both playback and recording.

Instrucións de funcionamento

  • Switching Between Desk Phone and Softphone: Use the dedicated switch buttons on the unit to toggle between your desk phone and computer (softphone) audio sources.
  • Axuste do volume: Use the volume slider or buttons to increase or decrease the listening volume in your headset.
  • Silenciar o micrófono: Press the mute button to temporarily disable your microphone. Press it again to unmute. An indicator light may show the mute status.
  • Atender / finalizar chamadas: For desk phone calls, lift the handset or press the headset button on your phone. For softphone calls, manage calls directly through your softphone application.
  • Supervisor Port: If enabled, a supervisor can connect their headset to the supervisor port for call monitoring or assistance.

Mantemento

  • Limpeza: Use a soft, dry cloth to clean the unit. Avoid using liquids or abrasive cleaners.
  • Almacenamento: Garde o dispositivo nun lugar fresco e seco, lonxe da luz solar directa e de temperaturas extremas.
  • Xestión de cables Ensure cables are not tangled or strained to prevent damage.

Resolución de problemas

ProblemaSolución
Non se escoita son dos auriculares.
  • Ensure the headset is securely plugged into the Jabra Link 860.
  • Verify the correct source (desk phone or softphone) is selected on the Link 860.
  • Check volume levels on both the Link 860 and your connected device (phone/computer).
  • Confirm the headset is compatible with Jabra Link 860.
O micrófono non funciona.
  • Check if the mute button on the Link 860 is active.
  • Ensure the headset microphone is positioned correctly.
  • For softphone calls, verify the Jabra Link 860 is selected as the default microphone in your computer's sound settings.
Cannot switch between desk phone and softphone.
  • Ensure both the desk phone and computer are properly connected to the Link 860.
  • Check the physical switch on the unit for proper engagement.
Mala calidade de audio.
  • Comprobe se todas as conexións dos cables están soltas.
  • Adjust the audio settings on your desk phone or computer.
  • Asegúrate de que non haxa interferencias doutros dispositivos electrónicos.

Especificacións

CaracterísticaDetalle
MarcaXabra
Número de modelo860-09
Nome do modeloENLACE 860 Ampmáis vivo
CorNegro
MaterialPlástico
Peso do elemento0.4 libras
Tecnoloxía de conectividadeWired (USB, RJ)
Dispositivos compatiblesUniversal (Most Cellphones & UC Devices)
Rango de frecuencias50 Hz - 7 kHz
Control de ruídoActive Noise Cancellation (for enhanced voice quality)
Tipo de controlVolume Control, Mute, Call Switching

Garantía e Soporte

The Jabra Link 860 Audio Processor comes with a 1 ano de garantía do fabricante.

For technical support, troubleshooting assistance, or warranty claims, please visit the official Jabra support website or contact their customer service. You can find more information and resources at www.jabra.com/support.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.