Manual do usuario dos auriculares TruVoice HD-550

Introdución

This manual provides comprehensive instructions for the setup, operation, and maintenance of your TruVoice HD-550 Office and Call Center Wired QD Headset. Designed for professional environments, the HD-550 features a noise-canceling microphone, HD speakers, and a lightweight, comfortable design for all-day use.

Guía de configuración

Contido do paquete

• TruVoice HD-550 Headset
• U10P Quick Disconnect (QD) Adapter Cable
• Ear Cushions (pre-installed or included)

Conectando o teu auricular

The TruVoice HD-550 headset utilizes a Quick Disconnect (QD) feature, allowing for easy connection and disconnection from various desk phones and communication devices via the included U10P adapter cable.

1. Connect the QD Cable: Align the Quick Disconnect end of the HD-550 headset cable with the Quick Disconnect end of the U10P adapter cable. Push firmly until you hear a click, ensuring a secure connection.
2. Conectar ao dispositivo: Plug the other end of the U10P adapter cable into the headset port of your compatible desk phone. Refer to your phone's manual for the exact headset port location, typically marked with a headset icon.
3. Axustar o axuste dos auriculares: Place the headset on your head. Adjust the headband for a comfortable fit. The HD-550 is designed for all-day comfort with super soft leatherette ear cushions.
4. Posición do micrófono: Rotate the flexible microphone boom to position the microphone approximately 1-2 inches (2.5-5 cm) from the corner of your mouth. The microphone boom rotates 270 degrees for optimal placement on either side of your head.

Compatibilidade

The U10P Adapter included with your HD-550 headset is compatible with a wide range of desk phones. Below is a list of commonly supported models. If your specific phone model is not listed, please consult the TruVoice websitio ou póñase en contacto co servizo de atención ao cliente para obter máis axuda.

• Polycom / Poly EDGE Series: VVX50, VVX101, VVX150, VVX201, VVX250, VVX300, VVX350, VVX301, VVX310, VVX311, VVX400, VVX401, VVX410, VVX411, VVX450, VVX500, VVX501, VVX600, VVX601, IP301, IP335, IP331, IP335, IP560, IP550, CX300, CX500, CX600, CX700, 485.
• Mitel: 5212, 5312, 5320, 5320e, 5330, 5330e, 5340, 5340e, 5410, 5420, 550, 5540, 6867i, 6869i, 6910, 6920, 6930, 8528, IP420, IP420G, IP480, IP485G.
• Avaya: 6402D, 6408D+, 6416D+M, 6424D+M, 8403, 8410D, 8434DX, 4406D+, 4412D+, 4424D+, 4424LD+, 1408, 1416, 2410, 2420, 4610, 4610SW, 4612, 4620, 4620SW, 4621, 4621SW, 4622, 4622SW, 4625, 4625W, 4630, 4630SW, 5410, 5420, 5610, 5620, 5621, 5625, 9404, 9406, 9408, 9504, 9508, DT1, DT3, DT5, QE4610.
• Shoretel: 100, 212, 212K, IP230, 230, 265, 530, 560, 560G, 565, 565G, 655, 420, 480, 480G, 485, 485G.
• Aastra: 6757i, 6731i, 6739i, 6755i, 6867i, 6869i.
• Nortel: T7316, T7316e, T7208.
• Outras marcas compatibles: Toshiba DKT, Panasonic, ESI, Fanvil, Digium, Adtran, Ascom, Audiocodes, Altigen, Allworx, Comdial, Intertel.

Instrucións de funcionamento

Realización e recepción de chamadas

Once connected, your TruVoice HD-550 headset functions as your primary audio device for calls. Use your desk phone's controls to dial numbers, answer incoming calls, and end calls.

Control de volume

The HD-550 headset features inline volume control for convenient audio adjustment. Locate the volume control unit on the headset cable. Use the '+' button to increase volume and the '-' button to decrease volume.

Uso do micrófono

The HD-550 is equipped with a high-quality noise-canceling microphone to ensure clear communication by filtering out background noise.

• Colocación óptima: Ensure the microphone is positioned close to your mouth, ideally 1-2 inches away, for the best voice pickup and noise cancellation performance.
• Función de silencio: If your desk phone or communication software supports it, use its mute function to temporarily disable the microphone. The HD-550 itself does not have an inline mute button.

Coidados e Mantemento

Proper care ensures the longevity and optimal performance of your TruVoice HD-550 headset.

• Limpeza: Usa un pano suave e seco para limpar os auriculares. Para as almofadas dos oídos, un pano lixeiramente secoamp cloth with mild soap can be used, but ensure they are completely dry before use. Avoid using harsh chemicals or abrasive materials.
• Almacenamento: When not in use, store the headset in a clean, dry place, away from extreme temperatures and direct sunlight. Avoid tangling the cable.
• Coidado do cable: Do not pull on the cable to disconnect the headset. Always grasp the Quick Disconnect connector firmly. Avoid sharp bends or kinks in the cable.
• Substitución da almofada: Over time, ear cushions may wear out. Replacement ear cushions are available from TruVoice to maintain comfort and hygiene.

Resolución de problemas

If you encounter issues with your TruVoice HD-550 headset, please refer to the following common solutions:

For further assistance, please refer to the official TruVoice User Guide PDF available online or contact TruVoice customer support.

Descargar a Guía do usuario oficial (PDF)

Especificacións do produto

Garantía e Soporte

TruVoice is committed to providing high-quality products and customer satisfaction. For specific warranty details regarding your HD-550 headset, please refer to the documentation included with your purchase or visit the official TruVoice websitio.

For technical support, troubleshooting assistance, or inquiries about replacement parts, please contact TruVoice customer service. Contact information can typically be found on the TruVoice websitio web ou dentro da embalaxe do produto.

Optional protection plans are available for extended coverage. Please check the product listing or contact your retailer for details on available protection plans.

TruVoice Official Store: Visit TruVoice Store on Amazon