1. Introdución
This manual provides instructions for the installation, operation, and maintenance of the Fanvil i23S Audio Door Phone. The i23S is a vandal-resistant, SIP-enabled audio door phone system designed for security and communication in various environments. It integrates security, intercom, broadcasting, and access control functionalities, offering high-definition audio for clear communication. Its robust design, with IP65 and IK10 protection levels, makes it suitable for harsh outdoor conditions.
2. Información de seguridade
Please read these safety instructions carefully before installation and operation to prevent damage to the device or injury to personnel.
- Seguridade eléctrica: All installation and repair work must be performed by qualified personnel. Ensure the power supply meets the device's requirements. Do not expose the device to water or moisture.
- Condicións ambientais: The device is designed for outdoor use with IP65 and IK10 ratings. However, avoid extreme temperatures, direct sunlight for prolonged periods, or corrosive environments.
- Manexo: Manexa o dispositivo con coidado. Evita deixalo caer nin sometelo a impactos fortes.
- Limpeza: Disconnect power before cleaning. Use a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Modificacións: Do not attempt to modify or disassemble the device. Unauthorized modifications will void the warranty.
3. Contido do paquete
Verifique que todos os artigos estean presentes e en bo estado ao abrir o paquete. Se falta algún artigo ou está danado, póñase en contacto co seu provedor inmediatamente.
- Fanvil i23S Audio Door Phone Unit
- Soporte de montaxe
- Parafusos e tacos
- Connector Cables (Ethernet, Power)
- Guía de instalación rápida
4. Descrición física
The Fanvil i23S features a robust metal casing designed for durability and vandal resistance. Below are the key components of the device.

Figura 4.1: Fronte view of the Fanvil i23S Audio Door Phone, showing the speaker, microphone, numeric keypad, call buttons, and RFID card reader area.
- Relator: Located at the top, for audio output during calls.
- Micrófono: Integrated for voice input during calls.
- Teclado numérico: For dialing numbers, entering access codes, or other functions.
- Botóns de chamada: Typically includes a call button (handset icon) and possibly a cancel/back button.
- RFID Card Reader Area: Marked with "CARD" for proximity card access.
- Botón de apertura da porta: Often integrated or indicated by an icon, used to unlock a connected door.
- Indicadores de estado: LEDs for power, network, or call status.

Figura 4.2: Traseira view of the Fanvil i23S Audio Door Phone, illustrating the mounting plate and connection ports.
- Placa de montaxe: Used to secure the device to a wall or surface.
- Portos de conexión: Typically located on the rear or inside the unit, including Ethernet (RJ45) for network and PoE, and terminal blocks for power input, door lock control, and alarm inputs/outputs.
5. Configuración e instalación
This section outlines the general steps for installing and setting up your Fanvil i23S Audio Door Phone. Professional installation is recommended.
- Selección do sitio: Choose a suitable outdoor location, typically near an entrance, ensuring clear line of sight and accessibility. Consider network cable routing and power availability.
- Montaxe:
- Secure the mounting bracket to the wall using the provided screws and wall plugs. Ensure it is level and firmly attached.
- Attach the i23S unit to the mounting bracket. Refer to the quick installation guide for specific mounting instructions.
- Cableado:
- Conexión de rede: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to the RJ45 port on the i23S. If PoE is not used, connect a separate power adapter (not included) to the power input terminals.
- Door Lock Connection: Connect the door lock control wires from the i23S to your electronic door lock system. Ensure correct polarity and voltage requisitos.
- Alarm/IO Connections (Optional): Connect any external alarm sensors or output devices to the designated I/O terminals if required for your setup.
- Encendido: Once all connections are secure, apply power to the device. The status indicator LEDs should illuminate.
- Configuración da rede:
- Accede ao dispositivo web interface mediante a web browser using its IP address. The default IP address can usually be found in the quick installation guide or discovered using a network scanning tool.
- Log in using the default administrator credentials (refer to the quick installation guide).
- Configure network settings (e.g., static IP or DHCP), SIP account details, and door access parameters.
- Integración de sistemas: Integrate the i23S with your existing SIP PBX or IP intercom system. Configure extensions, call routing, and access control rules.
6. Instrucións de funcionamento
This section describes the basic operation of the Fanvil i23S Audio Door Phone.
- Facendo unha chamada:
- To call a specific extension, enter the extension number using the numeric keypad and press the call button (handset icon).
- To call a pre-programmed number (e.g., reception), simply press the dedicated call button if configured.
- Respondendo a unha chamada: When the i23S rings, the visitor can speak directly into the microphone. The person receiving the call on the internal phone can answer as usual.
- Apertura da porta: During an active call, the internal user can remotely open the door by pressing a pre-configured digit on their phone (e.g., * or #). This feature must be configured in the i23S web interface.
- Access Control (RFID/Keypad):
- Tarxeta RFID: Present a pre-registered RFID card to the "CARD" area on the device. If authorized, the door will unlock.
- Código do teclado: Enter a valid access code using the numeric keypad. If authorized, the door will unlock.
7. Mantemento
Regular maintenance ensures optimal performance and longevity of your Fanvil i23S.
- Limpeza: Periodically wipe the device's surface with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure no liquid enters the speaker or microphone openings.
- Actualizacións de firmware: Check the Fanvil official website regularly for firmware updates. Keeping the firmware updated can improve performance, add new features, and address security vulnerabilities.
- Verificación ambiental: Ensure the device remains free from obstructions, excessive dirt, or debris that could affect its operation.
8 Solución de problemas
This section addresses common issues you might encounter with the Fanvil i23S.
| Problema | Causa posible | Solución |
|---|---|---|
| O dispositivo non se acende. | No power supply; faulty cable; PoE not active. | Check power connections. Ensure PoE switch port is active or external power adapter is working. |
| Non se poden facer nin recibir chamadas. | Network issue; SIP registration failure; incorrect configuration. | Verify network connectivity. Check SIP account registration status in the web interface. Ensure correct SIP server and account details. |
| A porta non se abre. | Incorrect wiring; faulty lock; incorrect access code/RFID card; configuration error. | Check door lock wiring and power supply to the lock. Verify access codes and RFID card registration. Review door release settings in the web interface. |
| Mala calidade de audio. | Network congestion; microphone/speaker obstruction; faulty hardware. | Check network bandwidth. Ensure microphone and speaker are clear of debris. If problem persists, contact support. |
9. Especificacións
Key technical specifications for the Fanvil i23S Audio Door Phone.
- Modelo: i23S
- Marca: Fanvil
- Liñas SIP: 2
- Nivel de protección: IP65 (Water and Dust Resistant), IK10 (Vandal Resistant)
- Material: Metal
- Cor: Negro
- Fonte de enerxía: Corded Electric (PoE or external power adapter)
- Peso do artigo: 3.98 libras (1.81 quilogramos)
- Dimensións do paquete: 12.17 x 6.97 x 4.69 polgadas
- Dispositivos compatibles: VoIP services, telephone networks (e.g., PSTN, ISDN)
- Tipo de marcador: Teclado único
- Tipo de contestador automático: Dixital
- Capacidade de chamada de conferencia: Básico
- Data de primeira dispoñibilidade: 14 de xaneiro de 2019
10. Garantía e soporte
For warranty information, please refer to the warranty card included with your product or visit the official Fanvil website. Technical support is available through your vendor or Fanvil's official support channels. Ensure you have your product model number (i23S) and purchase details ready when contacting support.
Fabricante: Fanvil