Cisco CP-68KEM-3PCC

Cisco CP-68KEM-3PCC Expansion Module User Manual

Model: CP-68KEM-3PCC | Brand: Cisco

1. Introdución

This manual provides instructions for the installation, operation, and maintenance of the Cisco CP-68KEM-3PCC Expansion Module. This module is designed to enhance the functionality of your Cisco IP Phone 6851 by providing additional programmable keys.

Cisco CP-68KEM-3PCC Expansion Module

Figure 1: Cisco CP-68KEM-3PCC Expansion Module. This image shows the front view of the expansion module with its grayscale LCD screen and programmable keys.

The Cisco CP-68KEM-3PCC Expansion Module adds 14-line keys and 2-page keys, totaling 28 additional keys, with an easy-to-read grayscale LCD screen. It is ideal for monitoring and managing call status, directory numbers, and speed dial functions.

2. Que hai na caixa

Desembala a caixa con coidado e asegúrate de que estean presentes todos os elementos:

  • Cisco CP-68KEM-3PCC Phone Expansion Module
  • Connecting Cable (typically included for linking to the phone)
  • Documentation (this user manual, safety information)

If any items are missing or damaged, please contact your vendor or Cisco support immediately.

3. Instrucións de configuración

Follow these steps to connect your Cisco CP-68KEM-3PCC Expansion Module to your Cisco IP Phone 6851.

  1. Prepare the IP Phone: Ensure your Cisco IP Phone 6851 is powered off and disconnected from the network.
  2. Connect the Expansion Module: Locate the expansion port on the back or side of your Cisco IP Phone 6851. Connect the provided connecting cable from the expansion module to this port.
  3. Asegura a conexión: Ensure the cable is securely fastened to prevent accidental disconnection.
  4. Encendido: Reconnect your Cisco IP Phone 6851 to the network and power it on. The expansion module should be detected automatically.
  5. Verificar a funcionalidade: Once the phone has booted, check the expansion module's display and keys to ensure they are responsive.

For detailed visual instructions, refer to the official Cisco documentation or support websitio.

4. Operating the Expansion Module

The expansion module provides additional keys for various functions, enhancing your call management capabilities.

4.1 claves programables

The 28 programmable keys (14 keys across 2 pages) can be configured for:

  • Directory Numbers (DNs): Assign specific phone lines or extensions.
  • Marcación rápida: Programa números aos que se chama con frecuencia para un acceso rápido.
  • Feature Keys: Assign functions like call transfer, conference, or call park.
  • Call Status Monitoring: Monitor the status of other lines (e.g., busy, ringing).

4.2 Page Navigation

Use the dedicated page keys (usually located near the display) to switch between the two pages of programmable keys. The grayscale LCD screen will update to show the labels for the currently active page.

4.3 Configuración

Configuration of the programmable keys is typically managed through your organization's phone system administrator or via the web interface of the Cisco IP Phone 6851. Consult your IT department for specific configuration instructions.

5. Mantemento

To ensure the longevity and optimal performance of your Cisco CP-68KEM-3PCC Expansion Module, follow these maintenance guidelines:

  • Limpeza: Use a soft, dry, lint-free cloth to clean the exterior surfaces. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.
  • Ambiente: Keep the module in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
  • Manexo: Handle the module with care. Avoid dropping it or subjecting it to strong impacts.
  • Xestión de cables Ensure connecting cables are not kinked, pinched, or under strain.

There are no user-serviceable parts inside the expansion module. Do not attempt to open or repair the device yourself.

6 Solución de problemas

If you encounter issues with your expansion module, try the following troubleshooting steps:

Problema Causa posible Solución
Module not recognized by phone Loose cable connection, phone not restarted, incompatible phone model.
  • Ensure the connecting cable is securely plugged into both the module and the IP phone.
  • Restart the IP phone.
  • Verify that your IP phone is a Cisco IP Phone 6851.
As claves non responden Software glitch, configuration issue.
  • Restart the IP phone.
  • Contact your system administrator to check the key configuration.
A pantalla está en branco ou parpadea Problema de alimentación, fallo interno.
  • Ensure the IP phone is receiving adequate power.
  • Restart the IP phone.
  • If the problem persists, contact Cisco support.

If these steps do not resolve the issue, please contact Cisco technical support or your authorized reseller.

7. Especificacións

Característica Detalle
Número de modelo CP-68KEM-3PCC
Marca Cisco
Dispositivos compatibles Teléfono IP Cisco 6851
Cor Negro
Material Metal
Dimensións do artigo (LxWxH) 5.1 x 10.2 x 20.3 cm
Fonte de enerxía Corded (powered via host IP Phone)
Número de chaves 28 (14 keys across 2 pages)
Mostrar Grayscale LCD
GTIN/UPC 889728068383

8. Información da garantía

The Cisco CP-68KEM-3PCC Expansion Module comes with a 2 anos de garantía do produto desde a data de compra. Esta garantía cobre defectos de materiais e fabricación en condicións de uso normal. Non cobre danos causados ​​por mal uso, accidentes, modificacións non autorizadas ou causas externas.

For warranty claims or detailed terms and conditions, please refer to the official Cisco warranty policy available on their websitio web ou póñase en contacto co seu punto de venda.

9. Apoio

For technical assistance, product information, or to report issues, please contact Cisco support:

  • Asistencia de Cisco Websitio: Visita o oficial Asistencia de Cisco websitio for documentation, downloads, and contact options.
  • Authorized Reseller: Contact the reseller from whom you purchased the product.

When contacting support, please have your product model (CP-68KEM-3PCC) and serial number ready.

© 2023 Cisco Systems, Inc. Todos os dereitos reservados.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.