1. Introdución
This manual provides instructions for the installation, operation, and maintenance of the Cisco CP-68KEM-3PCC Expansion Module. This module is designed to enhance the functionality of your Cisco IP Phone 6851 by providing additional programmable keys.
Figure 1: Cisco CP-68KEM-3PCC Expansion Module. This image shows the front view of the expansion module with its grayscale LCD screen and programmable keys.
The Cisco CP-68KEM-3PCC Expansion Module adds 14-line keys and 2-page keys, totaling 28 additional keys, with an easy-to-read grayscale LCD screen. It is ideal for monitoring and managing call status, directory numbers, and speed dial functions.
2. Que hai na caixa
Desembala a caixa con coidado e asegúrate de que estean presentes todos os elementos:
- Cisco CP-68KEM-3PCC Phone Expansion Module
- Connecting Cable (typically included for linking to the phone)
- Documentation (this user manual, safety information)
If any items are missing or damaged, please contact your vendor or Cisco support immediately.
3. Instrucións de configuración
Follow these steps to connect your Cisco CP-68KEM-3PCC Expansion Module to your Cisco IP Phone 6851.
- Prepare the IP Phone: Ensure your Cisco IP Phone 6851 is powered off and disconnected from the network.
- Connect the Expansion Module: Locate the expansion port on the back or side of your Cisco IP Phone 6851. Connect the provided connecting cable from the expansion module to this port.
- Asegura a conexión: Ensure the cable is securely fastened to prevent accidental disconnection.
- Encendido: Reconnect your Cisco IP Phone 6851 to the network and power it on. The expansion module should be detected automatically.
- Verificar a funcionalidade: Once the phone has booted, check the expansion module's display and keys to ensure they are responsive.
For detailed visual instructions, refer to the official Cisco documentation or support websitio.
4. Operating the Expansion Module
The expansion module provides additional keys for various functions, enhancing your call management capabilities.
4.1 claves programables
The 28 programmable keys (14 keys across 2 pages) can be configured for:
- Directory Numbers (DNs): Assign specific phone lines or extensions.
- Marcación rápida: Programa números aos que se chama con frecuencia para un acceso rápido.
- Feature Keys: Assign functions like call transfer, conference, or call park.
- Call Status Monitoring: Monitor the status of other lines (e.g., busy, ringing).
4.2 Page Navigation
Use the dedicated page keys (usually located near the display) to switch between the two pages of programmable keys. The grayscale LCD screen will update to show the labels for the currently active page.
4.3 Configuración
Configuration of the programmable keys is typically managed through your organization's phone system administrator or via the web interface of the Cisco IP Phone 6851. Consult your IT department for specific configuration instructions.
5. Mantemento
To ensure the longevity and optimal performance of your Cisco CP-68KEM-3PCC Expansion Module, follow these maintenance guidelines:
- Limpeza: Use a soft, dry, lint-free cloth to clean the exterior surfaces. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.
- Ambiente: Keep the module in a clean, dry environment, away from direct sunlight, excessive heat, and moisture.
- Manexo: Handle the module with care. Avoid dropping it or subjecting it to strong impacts.
- Xestión de cables Ensure connecting cables are not kinked, pinched, or under strain.
There are no user-serviceable parts inside the expansion module. Do not attempt to open or repair the device yourself.
6 Solución de problemas
If you encounter issues with your expansion module, try the following troubleshooting steps:
| Problema | Causa posible | Solución |
|---|---|---|
| Module not recognized by phone | Loose cable connection, phone not restarted, incompatible phone model. |
|
| As claves non responden | Software glitch, configuration issue. |
|
| A pantalla está en branco ou parpadea | Problema de alimentación, fallo interno. |
|
If these steps do not resolve the issue, please contact Cisco technical support or your authorized reseller.
7. Especificacións
| Característica | Detalle |
|---|---|
| Número de modelo | CP-68KEM-3PCC |
| Marca | Cisco |
| Dispositivos compatibles | Teléfono IP Cisco 6851 |
| Cor | Negro |
| Material | Metal |
| Dimensións do artigo (LxWxH) | 5.1 x 10.2 x 20.3 cm |
| Fonte de enerxía | Corded (powered via host IP Phone) |
| Número de chaves | 28 (14 keys across 2 pages) |
| Mostrar | Grayscale LCD |
| GTIN/UPC | 889728068383 |
8. Información da garantía
The Cisco CP-68KEM-3PCC Expansion Module comes with a 2 anos de garantía do produto desde a data de compra. Esta garantía cobre defectos de materiais e fabricación en condicións de uso normal. Non cobre danos causados por mal uso, accidentes, modificacións non autorizadas ou causas externas.
For warranty claims or detailed terms and conditions, please refer to the official Cisco warranty policy available on their websitio web ou póñase en contacto co seu punto de venda.
9. Apoio
For technical assistance, product information, or to report issues, please contact Cisco support:
- Asistencia de Cisco Websitio: Visita o oficial Asistencia de Cisco websitio for documentation, downloads, and contact options.
- Authorized Reseller: Contact the reseller from whom you purchased the product.
When contacting support, please have your product model (CP-68KEM-3PCC) and serial number ready.