Introdución
This user manual provides comprehensive instructions for the HP LaserJet Pro MFP M428fdw Wireless Monochrome All-in-One Printer. It covers setup, operation, maintenance, and troubleshooting to help you maximize the functionality and efficiency of your device. Please read this manual thoroughly before using the printer.
O que hai na caixa
Comprobe que todos os compoñentes estean presentes na embalaxe:
- HP LaserJet Pro M428fdw Printer
- Preinstalled HP Black LaserJet Toner Cartridge (58A for AMS, yield ~3,000 pages)
- Guía de iniciación
- Support flyer
- Guía de garantía
- Volante regulamentario
- Cable de alimentación
- Cable telefónico
- Information on HP software availability from http://www.hp.com/support
Configuración
1. Desembalaxe e colocación
Carefully remove the printer from its packaging. Choose a stable, level surface with adequate ventilation. Ensure sufficient space around the printer for opening trays and accessing connections.
2. Potencia de conexión
Connect the power cord to the printer and then to a grounded electrical outlet. Do not connect the printer to a power strip or surge protector during initial setup.
3. Acendido inicial e configuración
Press the power button to turn on the printer. Follow the on-screen instructions on the intuitive touchscreen control panel to select your language, country/region, and other initial settings.

Figura 1: Fronte view of the HP LaserJet Pro MFP M428fdw, highlighting the touchscreen interface.
4. Conexión de rede
The printer supports both wireless and wired network connections:
- Sen fíos (Wi-Fi): On the touchscreen, navigate to the network settings and select your Wi-Fi network. Enter the password if prompted. The printer also supports Wi-Fi Direct for direct connection from mobile devices without a router.
- Cableado (Ethernet): Conecte un cable Ethernet desde o seu enrutador de rede ou cambie ao porto Ethernet na parte traseira da impresora.

Figura 2: Traseira view of the printer, illustrating the connectivity ports.
5. Cargando papel
Open the main input tray (Tray 2) and adjust the paper guides to fit the paper size. Load paper with the print side facing up. The printer supports various media sizes, including Letter, Legal, and Envelopes.

Figure 3: Paper input tray open, ready for paper loading.
Instrucións de funcionamento
1. Impresión de documentos
To print, send a print job from your computer or mobile device. The printer supports automatic 2-sided (duplex) printing to save paper. Select print options such as paper size, orientation, and duplex settings from your application's print dialog.
2. Escaneado de documentos
The HP LaserJet Pro MFP M428fdw offers multiple scanning options:
- Escáner plano: Lift the scanner lid and place the document face down on the glass. Ideal for delicate items or books.
- Alimentador automático de documentos (ADF): Load multiple pages into the ADF tray. The ADF supports single-pass, 2-sided scanning for efficient processing of multi-page documents.

Figura 4: Arriba view of the printer, illustrating the Automatic Document Feeder.
From the touchscreen, select the 'Scan' option and choose your destination (e.g., scan to computer, scan to USB drive, scan to email).
3. Copia de documentos
Place your document on the flatbed scanner or in the ADF. On the touchscreen, select 'Copy'. Adjust settings such as number of copies, lightness/darkness, and 2-sided copying before initiating the copy job.
4. Envío de documentos por fax
Connect the phone cord to the printer's fax port and a telephone wall jack. On the touchscreen, select 'Fax' and follow the prompts to enter the recipient's fax number and send your document.
5. Impresión móbil
The printer supports various mobile printing solutions, including HP Smart App and Wi-Fi Direct, allowing you to print directly from your smartphone or tablet.
Mantemento
1. Substitución do cartucho de tóner
When the toner level is low, the printer will display a message. To replace the toner cartridge:
- Open the front access door to the toner cartridge area.
- Remove the old HP 58A/58X toner cartridge.
- Unpack the new genuine HP toner cartridge and gently shake it to distribute the toner.
- Insira o novo cartucho na impresora ata que encaixe no seu lugar.
- Peche a porta de acceso frontal.

Figure 5: Open toner cartridge access door, showing the toner cartridge.
Nota: Use only original HP toner cartridges to ensure optimal performance and print quality. The printer is designed to work only with cartridges containing original HP chips or circuitry.
2. Limpeza da impresora
Regular cleaning helps maintain print quality and extends the life of your printer:
- Wipe the exterior of the printer with a soft, lint-free cloth.
- Clean the scanner glass with a soft cloth dampened with glass cleaner (non-abrasive).
- Refer to the printer's internal settings for options to clean the fuser or other internal components if print quality issues arise.
Resolución de problemas
This section addresses common issues you might encounter. For more detailed troubleshooting, refer to the HP support websitio.
1. A impresora non responde
- Asegúrate de que a impresora estea acendida e conectada a unha fonte de alimentación.
- Check network connections (Wi-Fi or Ethernet). Restart your router if necessary.
- Verify that the correct printer is selected on your computer or mobile device.
- Reinicie tanto a impresora como o ordenador/dispositivo.
2. Print Quality Issues
- Comprobe os niveis do cartucho de tóner e substitúao se é baixo.
- Asegúrese de que está a usar cartuchos de tóner HP orixinais.
- Perform a print quality diagnostic from the printer's control panel.
- Clean the print path if smudges or streaks appear.
3. Atascos de papel
- Follow the on-screen instructions on the printer's display to clear paper jams.
- Open all access doors and trays to locate and carefully remove any jammed paper.
- Ensure paper is loaded correctly and not overfilled in the input trays.
Especificacións
| Característica | Especificación |
|---|---|
| Nome do modelo | M428fdw |
| Funcións | Impresión, dixitalización, copia, fax |
| Tecnoloxía de impresión | Láser (monocromo) |
| Velocidade máxima de impresión (monocromo) | Ata 40 ppm |
| Resolución máxima de impresión | 600 ppp |
| Impresión dúplex | Automático (a dúas caras) |
| Tipo de escáner | Cama plana, ADF |
| Velocidade máxima de copia (branco e negro) | 30 ppm |
| Conectividade | Ethernet, USB 2.0, Wi-Fi, Bluetooth, Wi-Fi Direct |
| Panel de control | Pantalla táctil |
| Input Sheet Capacity | 100 sheets (Tray 1), 250 sheets (Tray 2) |
| Capacidade de follas de saída | 150 follas |
| Memoria | 512 MB |
| Dimensións do produto (P x A x A) | 12.72 x 16.54 x 15.35 polgadas |
| Peso do elemento | 27.8 libras |
| Consumo de enerxía | 510 Watts (Printing) |
| Compatible Toner | HP 58A/58X Black LaserJet Toner Cartridges |
Información da garantía
The HP LaserJet Pro MFP M428fdw comes with a one-year limited hardware warranty. For specific terms and conditions, please refer to the warranty guide included in the product packaging or visit the official HP support websitio.
Apoio
For additional assistance, technical support, or to download the latest drivers and software, please visit the official HP support websitio:
HP offers 24-hour, 7-days-a-week free web apoio.