1. Introdución
This manual provides essential instructions for the installation, operation, maintenance, and troubleshooting of your VIVOTEK CC9381-HV 5MP Dome Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. The CC9381-HV is a high-performance surveillance camera designed for reliable monitoring with a 180-degree field of view and advanced imaging capabilities.
2. Información de seguridade
Observe as seguintes precaucións de seguridade para evitar danos ao produto e garantir a seguridade do usuario:
- Ensure the power source matches the camera's requirements (AC/DC, 220V).
- Do not expose the camera to extreme temperatures outside its operating range (Upper Temperature Rating: 50 Degrees Celsius).
- Avoid direct exposure to water or moisture unless the product's IP rating specifically allows it (International Protection Rating: IP21).
- Non intente desmontar nin modificar a cámara. Encargue calquera mantemento a persoal cualificado.
- Mount the camera securely using appropriate hardware to prevent it from falling.
3. Contido do paquete
Verifica que todos os artigos estean presentes no paquete. Se falta algún artigo ou está danado, ponte en contacto co teu provedor inmediatamente.
- VIVOTEK CC9381-HV Dome Camera
- Soporte de montaxe e hardware
- Guía de instalación
- Accessory Kit (e.g., screws, anchors)
4. Configuración
4.1 Instalación física
The VIVOTEK CC9381-HV camera is designed for bracket mounting. Choose a suitable location that provides the desired field of view and is within reach of power and network connections. The camera dimensions are approximately 8.5 x 7 x 3.5 inches.
- Mark the drilling points on the mounting surface using the provided template or bracket.
- Perfore buratos guía e insira ancoraxes de parede se é necesario.
- Fixe o soporte de montaxe á superficie cos parafusos proporcionados.
- Attach the camera to the mounting bracket, ensuring it is firmly locked in place.

Figure 1: VIVOTEK CC9381-HV Dome Camera. This image shows the compact dome design of the surveillance camera, suitable for various indoor and outdoor installations.
4.2 Conexión de alimentación
Connect the camera to a suitable AC/DC power source. Ensure the voltage (220V) e augatage (3600W) requirements are met to prevent damage.
4.3 Conexión de rede
The CC9381-HV supports both wired and Wi-Fi connectivity. For wired connection, connect an Ethernet cable from your network router or switch to the camera's network port. For Wi-Fi setup, refer to the camera's web interface for wireless configuration after initial wired setup.
5. Instrucións de funcionamento
5.1 Acceso e configuración iniciais
After connecting power and network, access the camera's web interface using its IP address. You may need to use a VIVOTEK utility to discover the camera's IP address on your network. Follow the on-screen prompts to set up a strong password and configure basic network settings.
5.2 En directo View e Gravación
The camera provides a 180-degree field of view with a maximum webcam image resolution of 5 MP and a frame rate of 30 fps. You can view vivir footage and configure recording settings through the web interface or compatible VIVOTEK software.
- Formato de captura de vídeo: Supports MJPEG and MP4 formats.
- Tecnoloxía de pouca luz: Features Night Color technology for enhanced visibility in low-light conditions.
- Tipo de alerta: Configurable for Motion Only alerts.
5.3 Control remoto
The camera supports remote control, allowing you to manage settings and view footage from a distance using compatible software or mobile applications. The controller type is Iris.
6. Mantemento
Un mantemento regular garante un rendemento óptimo e unha maior duración da túa cámara.
- Limpeza: Gently wipe the camera lens and housing with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Actualizacións de firmware: Comprobe periodicamente o VIVOTEK websitio web para obter actualizacións de firmware e garantir que a cámara teña as últimas funcións e melloras de seguridade.
- Verificación ambiental: Ensure the camera's environment remains within specified temperature and humidity ranges.
7 Solución de problemas
If you encounter issues with your VIVOTEK CC9381-HV camera, refer to the following common problems and solutions:
| Problema | Causa posible | Solución |
|---|---|---|
| Sen indicador de enerxía | Power cable disconnected; faulty power adapter | Check power connections; test with a known good power adapter. |
| Non se pode acceder á cámara a través da rede | Incorrect IP address; network cable issue; Wi-Fi not configured | Verify IP address; check network cable; ensure Wi-Fi settings are correct. |
| Mala calidade de imaxe | Dirty lens; insufficient lighting; incorrect settings | Clean the lens; ensure adequate lighting or enable Night Color; adjust image settings. |
| A detección de movemento non funciona | Motion detection disabled; incorrect sensitivity settings | Enable motion detection in settings; adjust sensitivity levels. |
If the problem persists, contact VIVOTEK technical support for further assistance.
8. Especificacións
Detailed technical specifications for the VIVOTEK CC9381-HV Dome Camera:
| Característica | Especificación |
|---|---|
| Número de modelo | CC9381-HV |
| Máximo WebResolución de imaxe de cámara | 5 MP |
| Resolución de captura de vídeo | 720p (Effective Video Resolution: 1920) |
| Velocidade de cadros | 30 fps |
| Campo de View | 180 graos |
| Tecnoloxía de pouca luz | Cor da noite |
| Tecnoloxía de conectividade | Con cable, Wi-Fi |
| Protocolo de conectividade | Wi-Fi |
| Fonte de enerxía | AC DC |
| Voltage | 220 |
| Wattage | 3600 |
| Tipo de montaxe | Soporte de soporte |
| Dimensións do produto | 8.5 x 7 x 3.5 polgadas |
| Peso do elemento | 2.42 libras (1.1 quilogramos) |
| Clasificación de temperatura superior | 50 graos centígrados |
| Clasificación de protección internacional | IP21 |
| Formato de captura de vídeo | MJPEG, MP4 |
| Tipo de alerta | Só Movemento |
| Método de control | Mando a distancia |
| Tipo de controlador | Iris |
| Tecnoloxía do sensor fotográfico | CMOS |
| Tamaño da memoria flash instalada | 128 GB |
| Zoom óptico | 3 x |
| Usos recomendados | Security, Surveillance |
9. Garantía e soporte
VIVOTEK products are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official VIVOTEK website. For technical support, product registration, or service inquiries, please contact VIVOTEK customer service or your authorized dealer.
VIVOTEK Oficial Websitio: www.vivotek.com