Microsoft THH-00024
Microsoft Surface Laptop Go Instruction Manual
Model: THH-00024 | Brand: Microsoft
1. Introdución
The Microsoft Surface Laptop Go is a sleek, ultra-light, and portable laptop designed to enhance your daily productivity and entertainment. Featuring a vibrant 12.4-inch PixelSense touchscreen display and powered by a 10th Gen Intel Core i5 processor, it offers a seamless experience for browsing, streaming, and running your essential applications. This manual provides detailed instructions to help you set up, operate, maintain, and troubleshoot your device, ensuring you get the most out of your Surface Laptop Go.

Figura 1.1: Fronte view of the Microsoft Surface Laptop Go in Ice Blue.
2. Que hai na caixa
Upon unboxing your Microsoft Surface Laptop Go, you should find the following items:
- Device (Microsoft Surface Laptop Go)
- Unidade de alimentación (PSU)
- Guía de inicio rápido (QSG)
- Documentos de seguridade e garantía
3. Configuración
3.1 Acendido inicial e configuración de Windows
- Unpack your Surface Laptop Go and the Power Supply Unit (PSU).
- Connect the PSU to the magnetic power port on the side of your Surface Laptop Go and plug the other end into a power outlet.
- Preme o botón de acendido situado no teclado para acender o dispositivo.
- Follow the on-screen instructions to complete the Windows 10 S setup, including selecting your region, connecting to a Wi-Fi network, and setting up your Microsoft account.
- Consider upgrading from Windows 10 S to full Windows 10 Home or Pro if you require broader application compatibility beyond the Microsoft Store.
3.2 Fingerprint Power Button Setup
For convenient and secure sign-in, set up the Fingerprint Power Button with Windows Hello:
- Vaia a Configuración de Windows > Contas > Opcións de inicio de sesión.
- Under "Windows Hello Fingerprint," select "Set up."
- Follow the prompts to scan your fingerprint multiple times until the setup is complete.
Video 3.2.1: Official Microsoft video demonstrating the fingerprint sign-in feature on Surface devices.
4. Operating Your Surface Laptop Go
Navegación con pantalla táctil 4.1
The 12.4-inch PixelSense touchscreen allows for intuitive interaction:
- Toca: Selecciona elementos ou abre aplicacións.
- Pasar o dedo: Desprácese polo contido ou navegue entre pantallas.
- Pinch-to-Zoom: Ampliar ou reducir o tamaño do contido.
4.2 Keyboard and Precision Trackpad
The full-size keyboard and large precision trackpad offer a comfortable and efficient typing and navigation experience.

Figura 4.2.1: De arriba abaixo view of the keyboard and precision trackpad.
4.3 Portos de conectividade
The Surface Laptop Go includes essential ports for your peripherals:
- Porto USB-C: Para transferencia de datos, saída de vídeo e carga.
- Porto USB-A: Para conectar dispositivos USB estándar.
- Conector para auriculares de 3.5 mm: Para saída de audio.
- Porto de conexión de superficie: For charging and connecting to Surface Dock (sold separately).

Figura 4.3.1: Lateral view ilustrando os distintos portos de conectividade.
Video 4.3.2: Official Microsoft video highlighting the Surface Laptop Go's features, including USB-C and USB-A ports.
5. Mantemento
5.1 Limpeza do dispositivo
- Use un pano suave e sen pelusa dampened with water or a mild screen cleaner to wipe the display.
- For the keyboard and chassis, use a soft, dry cloth. Avoid abrasive materials or harsh chemicals.
5.2 Actualizacións de software
Regularly update your Windows operating system and drivers to ensure optimal performance and security:
- Vaia a Configuración de Windows > Actualización e seguranza > Actualización de Windows.
- Fai clic en "Buscar actualizacións" e instala as actualizacións dispoñibles.
5.3 Coidado coa batería
Para prolongar a duración da batería:
- Evita temperaturas extremas.
- Non descargues completamente a batería con frecuencia.
- Para o almacenamento a longo prazo, carga a batería a aproximadamente o 50 %.
Video 5.3.1: Official Microsoft video showcasing the all-day battery life of the Surface Laptop Go.
6 Solución de problemas
6.1 Problemas comúns e solucións
- O dispositivo non se acende: Asegúrate de que o dispositivo estea cargado. Conecta o adaptador de corrente e agarda uns minutos antes de tentar acenderlo de novo.
- Screen not responding to touch: Restart the device. If the issue persists, check for Windows updates or consider reinstalling touch drivers.
- Rendemento lento: Close unnecessary applications, check for malware, ensure sufficient free storage space, and install all available Windows updates.
- Problemas de conectividade Wi-Fi: Restart your router and the Surface Laptop Go. Check network settings and ensure Wi-Fi drivers are up to date.
7. Especificacións
| Característica | Especificación |
|---|---|
| Marca | Microsoft |
| Nome do modelo | Surface Laptop Go |
| Tamaño da pantalla | 12.4 polgadas |
| Resolución de pantalla | 1536 x 1024 píxeles |
| Procesador | 3.6 GHz core_i5_1035g1 |
| RAM | 8 GB LPDDR4 |
| Disco duro | SSD de 128 GB |
| Coprocesador gráfico | Gráficos Intel UHD |
| Sistema Operativo | Windows 10 S |
| Peso do elemento | 2.45 libras |
| Dimensións do produto | 9.27 x 12.19 x 1.93 polgadas |
| Duración media da batería | 13 horas |
| Característica especial | Lector de pegadas dixitais |

Figura 7.1: Traseira view of the Microsoft Surface Laptop Go.
Video 7.2: Official Microsoft product video for the Surface Laptop Go, showcasing o seu deseño e as súas características.
8. Garantía e soporte
Para obter información detallada sobre a garantía e asistencia técnica, consulte a páxina de asistencia oficial de Microsoft. website or the documentation included with your device. Microsoft provides various support resources, including online guides, troubleshooting tools, and customer service contacts.
You can also visit the official Microsoft Store on Amazon for additional product information and accessories: Microsoft Store
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