1. Introdución
Thank you for choosing the Candy Smart CSTG 28TE/1-11 Top-loader Washing Machine. This appliance is designed to provide efficient and convenient laundry care with its advanced features and smart connectivity. This manual provides essential information for the safe and effective use, installation, maintenance, and troubleshooting of your new washing machine. Please read it thoroughly before first use and keep it for future reference.

Imaxe 1.1: Fronte view of the Candy Smart CSTG 28TE/1-11 Top-loader Washing Machine.
2. Información de seguridade
Siga sempre as precaucións de seguridade básicas ao usar electrodomésticos para reducir o risco de incendio, descarga eléctrica ou lesións ás persoas.
- Asegúrese de que o aparello estea correctamente conectado a terra.
- Non fagas funcionar a lavadora se o cable de alimentación ou a clavija están danados.
- Manteña os nenos e as mascotas lonxe do aparello durante o seu funcionamento.
- Do not wash items that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances.
- Desconecte sempre o aparello antes de limpar ou realizar o mantemento.
- Non intente reparar nin substituír ningunha peza do aparello a menos que se recomende especificamente neste manual.
3. Que hai na caixa
Upon unpacking your Candy Smart CSTG 28TE/1-11 Washing Machine, please ensure all components are present and undamaged:
- Candy Smart CSTG 28TE/1-11 Washing Machine Unit
- Manual de usuario (este documento)
- Mangueira de entrada de auga
- Drain Hose (pre-attached)
- Transport Bolt Caps
If any items are missing or damaged, please contact your retailer or Candy customer service immediately.
4. Configuración e instalación
The Candy Smart CSTG 28TE/1-11 is a freestanding top-loader washing machine. Proper installation is crucial for its performance and longevity.
4.1 Desembalaxe e colocación
- Retire todos os materiais de embalaxe, incluída a base de poliestireno e calquera película protectora.
- Carefully remove the transport bolts located at the rear of the machine. Keep them for future transport if needed.
- Place the washing machine on a firm, level floor. Ensure there is adequate space around the appliance for ventilation and access.
4.2 Dimensións
The compact design of this washing machine allows for flexible placement. Refer to the dimensions below:
- Ancho: 41 cm
- Profundidade: 60 cm
- Altura: 86 cm

Image 4.1: Product dimensions (Height: 86cm, Depth: 60cm, Width: 41cm).
4.3 Conexións de auga e electricidade
- Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure a tight seal to prevent leaks.
- Position the drain hose into a suitable drain pipe or sink, ensuring it is securely fixed and not kinked.
- Plug the power cord into a properly grounded electrical outlet (230V).
5. Instrucións de funcionamento
Your Candy Smart CSTG 28TE/1-11 washing machine offers a range of features designed for optimal washing performance and user convenience.
5.1 Panel de control rematadoview

Image 5.1: Close-up of the washing machine's control panel, featuring a digital display and rotary dial.
The control panel features a rotary dial for program selection, touch-sensitive buttons for options, and a digital display for cycle information.
5.2 Características principais
- Conectividade NFC: Connect your smartphone to the washing machine using NFC technology and the simply-Fi app to access additional content and control functions.
- KG-Detector: The machine automatically weighs your laundry and adjusts the water and energy consumption accordingly, optimizing efficiency and reducing waste.
- MIX POWER SYSTEM+: This technology allows for effective washing at lower temperatures, saving energy while achieving excellent cleaning results comparable to higher temperatures.
- Ciclos rápidos: Choose from several fast wash cycles (e.g., 14, 30, 44, and 59 minutes) for maximum effectiveness when you're short on time.
- Inicio atrasado: Program the washing cycle to start up to 24 hours later, allowing you to take advantage of off-peak electricity rates or have laundry ready when you need it.
- Smart Check-up: Use the simply-Fi app to monitor the status of your appliance and receive practical advice for troubleshooting minor issues. This feature helps extend the lifespan of your washing machine.
- Smart Cycles: Download additional programs via the simply-Fi app to find the best cycle for specific types of clothing or your lifestyle.
- Toque intelixente: Candy's proximity connectivity technology allows you to enrich your washing machine with extra functions, helpful tips, and direct troubleshooting support from your smartphone.
- Toque suave: The innovative braking system and ergonomic design of the drum ensure a smoother and easier opening of the top lid.
6. Programas de lavado
The washing machine offers a variety of programs tailored for different fabric types and levels of dirt. Select the appropriate program using the rotary dial on the control panel.
6.1 Standard Programs
The appliance comes with 4 standard programs. Consult the program guide in the full manual (available via the simply-Fi app) for detailed information on temperature, spin speed, and duration for each program.
6.2 Cycle Options
In addition to standard programs, specific cycle options like 'Wool' are available to ensure gentle care for delicate items.
7. Mantemento e coidados
Un mantemento regular garante a lonxevidade e o rendemento óptimo da túa lavadora.
- Limpeza do exterior: Limpe as superficies exteriores cun suave, damp pano. Non use produtos de limpeza ou disolventes abrasivos.
- Limpeza do dispensador de deterxente: Retire e limpe periodicamente o caixón dosificador de deterxente para evitar a acumulación de residuos.
- Limpeza do filtro: Regularly check and clean the pump filter to remove lint and small objects that may have accumulated.
- Limpeza de tambores: Execute un ciclo de lavado de mantemento (por exemplo, un lavado en quente sen roupa e cun descalcificador) periodicamente para limpar o tambor e os compoñentes internos.
- Selo da porta: Limpa a xunta da porta despois de cada lavado para evitar a acumulación de mofo e bolor.
8 Solución de problemas
Before contacting customer service, refer to the following common issues and their solutions. For more detailed troubleshooting, use the Smart Check-up function via the simply-Fi app.
| Problema | Causa posible | Solución |
|---|---|---|
| A máquina non arranca | Sen electricidade; Porta non pechada correctamente; Programa non seleccionado. | Check power supply; Ensure door is securely closed; Select a program and press start. |
| Auga que non enche | Billa da auga pechada; mangueira de entrada dobrada; presión da auga demasiado baixa. | Abrir a billa da auga; Endereitar a mangueira; Comprobar o subministro de auga. |
| A máquina non drena | Drain hose kinked or blocked; Pump filter clogged. | Straighten or clear hose; Clean pump filter. |
| Vibración / ruído excesivos | Parafusos de transporte non retirados; Máquina non nivelada; Carga desigual. | Remove transport bolts; Adjust leveling feet; Redistribute laundry. |
9. Especificacións
Detailed technical specifications for the Candy Smart CSTG 28TE/1-11 Washing Machine:
| Especificación | Valor |
|---|---|
| Fabricante | Doce |
| Identificador de modelo | CSTG 28TE/1-11 |
| Dimensións do produto (ancho x fondo x alto) | 41 x 60 x 86 cm |
| Peso | 57 quilogramos |
| Capacidade | 8 quilogramos |
| Velocidade de xiro máxima | 1200 revolucións por minuto |
| Tipo de instalación | Autónomo |
| Características especiais | Conectividade intelixente (NFC) |
| Cor | Branco |
| Tipo de control | Toca |
| Number of Standard Programs | 4 |
| Apertura de portas | Top-loader |
| Voltage | 230 voltios |
| Material | Aceiro inoxidable |
| Opcións de ciclo | La |

Image 9.1: Energy efficiency label (Class F) for the Candy Smart CSTG 28TE/1-11.
Para obter información máis detallada sobre a enerxía, visite a páxina web Base de datos EPREL.
10. Garantía e soporte
10.1 Información da garantía
This Candy Smart CSTG 28TE/1-11 Washing Machine comes with a minimum manufacturer's guarantee of 24 meses from the date of purchase. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal use conditions. It does not cover damage caused by improper installation, misuse, neglect, or unauthorized repairs.
10.2 Atención ao cliente
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. You can find more information and contact details on the official Candy websitio:
When contacting support, please have your product model number (CSTG 28TE/1-11) and serial number (if applicable) ready.