Candy ROW4964DWMCE/1-S
Manual de usuario da lavadora-secadora Candy RapidO' ROW4964DWMCE/1-S
Brand: Candy | Model: ROW4964DWMCE/1-S
1. Introdución
Welcome to the user manual for your new Candy RapidO' ROW4964DWMCE/1-S Washer Dryer. This appliance combines washing and drying functions, offering convenience and efficiency for your laundry needs. Please read this manual carefully before using the appliance to ensure safe and correct operation, and to achieve the best possible results. Keep this manual for future reference.
2. Información de seguridade
For your safety and to prevent damage to the appliance, please observe the following precautions:
- Asegúrese de que o aparello estea correctamente conectado a terra e conectado a unha fonte de alimentación adecuada.
- Non permita que os nenos xoguen co aparello nin o fagan funcionar.
- Mantén as mascotas lonxe do aparello.
- Nunca force a porta para abrir.
- Non toque o aparello coas mans ou os pés mollados.
- Desconecte o aparello antes de limpalo ou realizar calquera mantemento.
- Non instale o aparello nun anuncioamp ambiente ou ao aire libre.
- Empregue só deterxentes e aditivos axeitados para lavadoras automáticas.
- Non lave nin seque artigos que fosen limpos, lavados, remojados ou manchados con substancias combustibles ou explosivas, como cera, aceite, pintura, gasolina, desengraxantes, disolventes de limpeza en seco, queroseno, etc.
- Always check pockets for foreign objects before loading laundry.
3. Produto rematadoview
The Candy RapidO' ROW4964DWMCE/1-S is a front-loading washer dryer designed for efficiency and ease of use. It features smart connectivity and a range of programs to suit various fabric types.
3.1 Características principais
- Wi-Fi + BLE Connectivity: Connect to the Candy Simply-Fi app for remote control and additional functionalities.
- Rapid Cycles: Offers 7 rapid wash programs and 3 rapid dry programs for quick laundry solutions.
- Inicio atrasado: Program the appliance to start at a convenient time.
- Función de vapor: Reduces wrinkles by up to 80%, simplifying ironing.
- Class A Energy Efficiency: Designed to reduce energy consumption by up to 50%.
3.2 Compoñentes e controis
Familiarize yourself with the main parts of your washer dryer:

The appliance features a large front-loading door, a control panel with a program selector dial and digital display, and a detergent dispenser drawer.

The detergent dispenser has separate compartments for pre-wash, main wash, and fabric softener. Ensure you add detergents to the correct compartments.

The central dial allows you to select the desired washing or drying program. The digital display (Figure 4) will show the program details, including estimated time and default settings.

Adjacent to the display are touch-sensitive buttons for adjusting temperature, spin speed, delayed start, and other options. The "WOOL" indicator is visible on the display.
4. Configuración e instalación
Proper installation is crucial for the performance and longevity of your appliance. It is recommended to have the appliance installed by a qualified technician.
4.1 Desembalaxe e colocación
- Carefully remove all packaging materials, including the transport bolts at the rear of the machine. Keep these bolts for future transport.
- Place the washer dryer on a firm, level floor.
- Ensure there is adequate space around the appliance for ventilation and access.
4.2 Nivelación do aparello
Use a spirit level to ensure the appliance is perfectly level. Adjust the adjustable feet at the bottom of the machine until it is stable and does not wobble. Proper leveling prevents excessive vibration and noise during operation, especially during spin cycles.
4.3 Conexións de auga e sumidoiros
- Conecta a mangueira de entrada de auga a unha billa de auga fría cunha rosca de 3/4". Asegúrate de que a conexión estea ben axustada para evitar fugas.
- Coloque a mangueira de drenaxe nun tubo vertical ou sobre a beira dun lavabo, asegurándose de que estea fixada firmemente para evitar que se desprace durante a drenaxe.
4.4 Conexión eléctrica
- Plug the power cord into a properly earthed electrical socket.
- Asegurar o voltage e a frecuencia coinciden coas especificacións da placa de características do aparello.
4.5 Dimensións

The dimensions of the appliance are approximately 85 cm (Height) x 60 cm (Width) x 58 cm (Depth).
5. Instrucións de funcionamento
This section guides you through the daily operation of your Candy RapidO' washer dryer.
5.1 Preparación da roupa
- Clasifica a roupa por tipo de tecido, cor e grao de sucidade.
- Check garment care labels for washing and drying instructions.
- Baleira os petos e pecha as cremalleiras e os peches.
- The maximum washing capacity is 9 kg, and the maximum drying capacity is 6 kg. Do not overload the machine to ensure optimal results and prevent damage.
5.2 Engadir deterxente e aditivos
Open the detergent dispenser drawer (Figure 2) and add the appropriate amount of detergent and fabric softener to the designated compartments:
- Compartment 1: Pre-wash detergent (if selected).
- Compartment 2: Main wash detergent.
- Compartment (often marked with a flower): Fabric softener.
Close the drawer gently after adding products.
5.3 Selección dun programa
Turn the program selector dial (Figure 3) to choose the desired wash or dry program. The digital display (Figure 4) will show the program details, including estimated time and default settings.
- Programas de lavado: The appliance offers 16 wash cycles, including specific programs for cotton, synthetics, delicates, and wool.
- Rapid Cycles: Utilize the 7 rapid wash programs for quick washes when time is limited.
- Programas de secado: The appliance includes 3 rapid dry programs. For optimal drying, ensure the load size does not exceed 6 kg.
5.4 Axuste de configuracións e funcións especiais
After selecting a program, you can customize settings using the touch buttons:
- Temperatura: Adjust the wash temperature according to fabric care labels.
- Velocidade de centrifugado: Select the desired spin speed (up to 1400 RPM).
- Inicio atrasado: Press the delayed start button to set a delay time for the program to begin.
- Función de vapor: Activate the steam function for certain programs to reduce wrinkles.
5.5 Funcións intelixentes (Wi-Fi + BLE)
Your Candy RapidO' washer dryer is equipped with Wi-Fi and Bluetooth Low Energy (BLE) connectivity, allowing you to control and monitor it remotely via the Candy Simply-Fi app.
- Descarga da aplicación: Download the Candy Simply-Fi app from your smartphone's app store.
- Emparejamento: Follow the in-app instructions to pair your appliance with your smartphone. This typically involves activating Wi-Fi on the machine and confirming the connection in the app.
- Control remoto: Once connected, you can start, pause, and monitor programs, download additional cycles, and receive maintenance alerts directly on your phone.
- Nota importante: To use remote start, ensure the appliance is loaded and the door is closed before activating the remote control function via the app.
6. Mantemento e coidados
Regular maintenance ensures the efficient operation and extends the lifespan of your washer dryer.
- Limpeza do dispensador de deterxente: Retire e limpe periodicamente o caixón do deterxente con auga corrente para evitar a acumulación de residuos.
- Limpeza do tambor: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) monthly to keep the drum clean and fresh.
- Limpeza do filtro: Regularly check and clean the drain pump filter, usually located at the bottom front of the appliance, to remove lint and foreign objects.
- Limpeza do exterior: Limpe as superficies exteriores cun suave, damp pano. Non use produtos de limpeza abrasivos.
- Selo da porta: Wipe the door seal after each wash to remove any trapped lint or moisture, preventing mold growth.
7 Solución de problemas
Antes de contactar co servizo de atención ao cliente, consulte os seguintes problemas e solucións comúns:
| Problema | Causa posible | Solución |
|---|---|---|
| O aparello non se inicia. | Sen electricidade, porta non pechada, programa non seleccionado. | Check power supply, ensure door is securely latched, select a program and press start. |
| Vibración/ruído excesivo durante o centrifugado. | Appliance not level, transport bolts not removed, uneven load. | Ensure appliance is level by adjusting feet. Verify transport bolts are removed. Redistribute laundry evenly in the drum. |
| Fugas de auga da máquina. | Hoses loose, detergent drawer overflowing, drain filter blocked. | Check hose connections for tightness. Do not overfill detergent drawer. Clean the drain pump filter. |
| Resultados de lavado pobres. | Overloading, incorrect detergent, wrong program. | Reduce load size. Use appropriate detergent for the fabric and water hardness. Select a suitable wash program. |
| A roupa non seca correctamente. | Overloading, lint filter blocked, incorrect drying program. | Ensure drying load does not exceed 6 kg. Clean the lint filter. Select an appropriate drying program. |
| Spin cycle not engaging. | Unbalanced load, drain pump issue, motor fault. | Redistribute laundry. Check and clean the drain pump filter. If the issue persists, contact service. |
8. Especificacións
Detailed technical specifications for the Candy RapidO' ROW4964DWMCE/1-S Washer Dryer:
| Característica | Valor |
|---|---|
| Marca | Doce |
| Número de modelo | 31010383 (ROW4964DWMCE/1-S) |
| Dimensións do produto (WxDxH) | 60 x 58 x 85 cm |
| Peso do elemento | 66 quilogramos |
| Capacidade de lavado | 9 quilogramos |
| Capacidade de secado | 6 quilogramos |
| Velocidade de xiro máxima | 1400 revolucións por minuto |
| Clase de eficiencia enerxética (lavado) | A |
| Clase de eficiencia enerxética (lavado e secado) | D (based on new EU label) |
| Annual Energy Consumption (Wash & Dry) | 308 Kilowatt hours per year (for 100 cycles) |
| Annual Water Consumption (Wash & Dry) | 86 Liters per cycle (wash & dry) |
| Número de ciclos de lavado | 16 |
| Número de ciclos de secado | 3 (Rapid Dry) |
| Tipo de control | Wi-Fi, Semi-automatic |
| Voltage | 220 voltios |
| Material do tambor | Aceiro inoxidable |
| Característica especial | Hygienic Steam |
| Cor | Acabado Chrome |
For detailed energy information, refer to the official EU energy label:

9. Garantía e soporte
Your Candy RapidO' ROW4964DWMCE/1-S Washer Dryer is covered by a manufacturer's warranty and Amazon's return policy.
- Garantía do fabricante: Candy typically offers a standard 2-year warranty. Additionally, Candy provides the option to extend coverage for spare parts for an additional 8 years (total 10 years) after the initial 2-year warranty, with labor costs applying. This option usually needs to be activated separately after product delivery.
- Amazon Return Policy: If you wish to return a product within 30 days of receipt because you have changed your mind, please consult Amazon's help page on returns. For defective or damaged products, refer to Amazon's help page on product issues.
- Atención ao cliente: For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Candy customer service or your retailer.
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