VIVOTEK ND9323P H.265 8-Channel Embedded PoE NVR User Manual

1. Introdución

This manual provides detailed instructions for the installation, operation, and maintenance of the VIVOTEK ND9323P H.265 8-Channel Embedded PoE Network Video Recorder (NVR). Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.

2. Información de seguridade

Observe the following safety precautions to prevent damage to the NVR and to ensure user safety:

• Fonte de alimentación: Use only the power adapter supplied with the NVR. Ensure the power source matches the NVR's voltage requisitos.
• Ventilación: Do not block any ventilation openings. Install the NVR in a well-ventilated area to prevent overheating.
• Ambiente: Avoid exposing the NVR to water, moisture, extreme temperatures, or direct sunlight. Do not place heavy objects on the NVR.
• Servizo: Non intente atender este produto vostede mesmo. Remita todo o servizo a persoal de servizo cualificado.
• Manexo: Handle the NVR with care. Avoid dropping or subjecting it to strong impacts.

3. Contido do paquete

Carefully unpack the box and ensure all items are present and in good condition. If any items are missing or damaged, contact your vendor immediately.

• VIVOTEK ND9323P NVR Unit
• Adaptador de alimentación
• Rato USB
• Guía de instalación rápida
• Accessory Pack (Screws for HDD installation, Ethernet cable)
• Case (referring to the NVR enclosure itself)

Figure 3.1: VIVOTEK ND9323P NVR unit. This image shows the front panel of the NVR, typically featuring status indicators and USB ports.

4. Produto rematadoview

The VIVOTEK ND9323P is an 8-channel embedded Network Video Recorder designed for IP surveillance systems. It supports H.265 video compression for efficient storage and bandwidth usage. With its integrated Power over Ethernet (PoE) ports, it simplifies camera installation by providing both power and data connectivity through a single Ethernet cable.

4.1 Características principais

• 8-Channel Video Input
• H.265/H.264 Video Compression
• 8 x 802.3at/af PoE Ports
• Local Display Output (HDMI/VGA)
• Remote Access via VIVOTEK VIVOCloud App or VMS
• Supports up to 16TB HDD storage (HDD not included)

4.2 Paneis dianteiro e traseiro

Refer to the Quick Installation Guide for detailed diagrams of the front and rear panels, indicating ports and indicators.

• Panel frontal: Power LED, HDD LED, Network LED, USB ports.
• Panel traseiro: Power input, LAN port, PoE ports (1-8), HDMI output, VGA output, Audio I/O, USB ports.

5. Configuración

5.1 Instalación do disco duro (opcional)

The NVR does not typically include a pre-installed hard drive. Follow these steps to install a 3.5-inch SATA hard drive:

1. Desenrosque e retire a tapa superior do NVR.
2. Conecte os cables de datos e alimentación SATA do NVR ao disco duro.
3. Fixe o disco duro ao chasis do NVR cos parafusos fornecidos.
4. Volva colocar a tapa superior e asegúreaa con parafusos.

Nota: Ensure the NVR is powered off and unplugged before installing or removing a hard drive.

5.2 Conexións físicas

1. Conectar cámaras: Connect your IP cameras to the NVR's PoE ports (1-8) using Ethernet cables. The NVR will provide power and network connectivity to the cameras.
2. Conectarse á rede: Connect the NVR's LAN port to your local network router or switch using an Ethernet cable.
3. Conectar a pantalla: Conecte un monitor ao porto de saída HDMI ou VGA do NVR.
4. Conectar o rato: Conecta o rato USB a un dos portos USB do NVR.
5. Encendido: Conecta o adaptador de corrente á entrada de alimentación do NVR e logo conéctao a unha toma de corrente. O NVR acenderase automaticamente.

5.3 Configuración inicial

Upon first boot, the NVR will guide you through a setup wizard on the connected monitor:

1. Selección do idioma: Escolle o teu idioma preferido.
2. Configuración de contrasinal: Create a strong password for the administrator account. This is crucial for security.
3. Configuración de rede: Configura a configuración da rede (DHCP ou IP estática). Recoméndase DHCP para a maioría dos usuarios domésticos.
4. Data e hora: Set the correct time zone, date, and time.
5. Inicialización do disco duro: If you installed a new hard drive, the NVR will prompt you to format it. Confirm to proceed. Aviso: Formatting will erase all data on the drive.
6. Camera Search and Add: The NVR will automatically search for connected VIVOTEK cameras. Select and add them to the NVR.
7. Remate: Complete the wizard to access the NVR's live view.

6. Funcionamento do NVR

6.1 Accessing the NVR

You can access and manage the NVR through various methods:

• Visualización local: Directly via the connected monitor and USB mouse.
• Web Navegador: Enter the NVR's IP address into a web navegador nun ordenador conectado á mesma rede.
• VIVOTEK VIVOCloud App: Download the mobile app for remote viewing e xestión.
• VIVOTEK VAST 2 VMS: For advanced management and multi-NVR systems.

6.2 En directo View

O directo view displays real-time video feeds from all connected cameras. You can switch between single-camera view, grella multicámara view, and customize the display layout.

6.3 Configuración de gravación

Configure recording schedules and modes for each camera:

• Gravación continua: Rexistros 24/7.
• Gravación de detección de movemento: Grava só cando se detecta movemento.
• Gravación programada: Records during specific time periods.
• Gravación do evento: Records based on external triggers or alarms.

Access these settings through the NVR's main menu: Configuration > Recording > Schedule.

6.4 Reprodución

Para review gravado footage:

1. No menú principal, seleccione Reprodución.
2. Choose the camera(s) and the date/time range you wish to review.
3. Use the timeline and playback controls (play, pause, fast forward, rewind) to navigate through the footage.

6.5 Event Management and Notifications

Configure the NVR to respond to events such as motion detection, camera tampering, or network disconnection. The NVR can send email notifications, trigger alarms, or start recording.

Access these settings via: Configuration > Event.

7. Mantemento

7.1 Actualizacións de firmware

Regularly check for and install firmware updates to ensure optimal performance, security, and access to new features. Firmware can be updated via the NVR's web interface or local display menu: Configuration > System > Firmware Upgrade.

Atención: Do not power off the NVR during a firmware upgrade. This can cause permanent damage.

7.2 Xestión do disco duro

Monitor the health of your hard drive(s) and ensure sufficient storage space. The NVR will automatically overwrite the oldest recordings when the disk is full, based on your settings.

Access HDD status and settings via: Configuration > Storage > HDD Management.

7.3 Limpeza

Keep the NVR unit clean and free from dust. Use a soft, dry cloth for cleaning. Do not use liquid cleaners or aerosols.

8 Solución de problemas

This section addresses common issues you might encounter with your VIVOTEK ND9323P NVR.

8.1 Non se mostra vídeo no monitor

• Comproba os cables: Asegúrese de que o cable HDMI/VGA estea conectado correctamente tanto ao NVR como ao monitor.
• Entrada de monitor: Verify the monitor is set to the correct input source (HDMI/VGA).
• Potencia do NVR: Confirm the NVR is powered on and its power LED is illuminated.

8.2 Cameras Not Showing Up / No Image

• Conexión PoE: Ensure cameras are properly connected to the NVR's PoE ports. Check if the PoE port LEDs on the NVR are active.
• Potencia da cámara: If not using PoE, ensure cameras are receiving power from their own power adapters.
• Conectividade de rede: Verify the NVR and cameras are on the same network segment if not directly connected via PoE.
• Estado da cámara: Check the camera's own status indicators.
• NVR Camera Management: Ir a Configuration > Camera > Camera Management to ensure cameras are added and enabled. Try rescanning for cameras.

8.3 Cannot Access NVR via Web Navegador

• Enderezo IP: Confirm the NVR's IP address is correct and that your computer is on the same network.
• Cable de rede: Ensure the NVR's LAN port is connected to your network.
• Firewall: Temporarily disable your computer's firewall to check if it's blocking access.
• Compatibilidade do navegador: Use a recommended web navegador (por exemplo, Chrome, Firefox).

8.4 Contrasinal esquecido

If you forget the administrator password, you may need to perform a factory reset. Refer to the VIVOTEK support website or contact technical support for the specific procedure for your model, as this often involves a physical reset button or a specific utility.

9. Especificacións

The following table lists the key specifications for the VIVOTEK ND9323P NVR:

10. Garantía e soporte

VIVOTEK products are covered by a limited warranty. For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official VIVOTEK websitio.

For technical support, product registration, or to download the latest firmware and software, please visit the VIVOTEK support portal:

VIVOTEK Official Support Websitio

When contacting support, please have your NVR's model number (ND9323P) and serial number ready.