POLY Voyager 4310 UC (218474-02)

HP Poly Voyager 4310 UC Series Headset User Manual

Model: Voyager 4310 UC (218474-02)

1. Introdución

The HP Poly Voyager 4310 UC Series Headset is a monaural Bluetooth wireless headset designed for professional use, offering seamless connectivity and clear audio for hybrid work environments. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your headset.

Man wearing the Poly Voyager 4310 UC headset, looking out a window.

Figure 1: User wearing the Poly Voyager 4310 UC headset in a professional setting.

2. Contido do paquete

Verifica que todos os elementos estean presentes no paquete do teu produto:

  • Poly Voyager 4310 UC Headset
  • BT700 USB-C Bluetooth Adapter
  • Cable de carga USB

3. Produto rematadoview

Familiarize yourself with the components and controls of your Voyager 4310 UC headset.

Poly Voyager 4310 UC headset, side view, showing ear cup and microphone boom.

Figura 2: Lateral view of the Poly Voyager 4310 UC headset.

Características dos auriculares:

  • Diadema axustable: For comfortable all-day wear.
  • Boom do micrófono: Flexible boom with dual noise-canceling microphones and Acoustic Fence technology to block background noise.
  • Ear Cup Controls: Integrated buttons for call management, volume, and mute.
  • Botón de Microsoft Teams: Dedicated button for instant access to the Teams application (on Teams certified models).
  • Porto USB-C: Para carga e conexión de audio con cable.
Close-up of the Poly Voyager 4310 UC headset showing the microphone boom and ear cup controls.

Figura 3: detallada view of the headset's microphone and controls.

4. Configuración

4.1 Carga dos auriculares

Before first use, fully charge your headset. A full charge takes approximately 1.6 hours and provides up to 24 hours of talk time.

  1. Connect the USB charging cable to the USB-C port on the headset.
  2. Conecta o outro extremo do cable a unha fonte de alimentación USB (por exemplo, un porto USB do ordenador, un adaptador de parede).
  3. O indicador LED dos auriculares mostrará o estado de carga.

4.2 Connecting to a Computer (USB-C Adapter)

Use the included BT700 USB-C Bluetooth adapter for optimal performance with your computer.

  1. Plug the BT700 USB-C adapter into a USB-C port on your computer.
  2. The adapter's LED will flash to indicate it's searching for the headset.
  3. Power on your headset. It will automatically pair with the adapter. The adapter's LED will turn solid blue when connected.
  4. Ensure the headset is selected as the audio input/output device in your computer's sound settings.

4.3 Connecting to a Mobile Phone (Bluetooth)

Pair your headset directly with your mobile phone via Bluetooth 5.2.

  1. With the headset powered off, press and hold the Power button until the LED flashes red and blue, indicating pairing mode.
  2. On your mobile phone, go to Bluetooth settings and enable Bluetooth.
  3. Select "Poly Voyager 4310 UC" from the list of available devices.
  4. Once paired, the headset LED will stop flashing and remain solid blue.
Poly Voyager 4310 UC headset on a charging base, connected to a laptop and a mobile phone.

Figure 4: Headset connected to multiple devices, illustrating hybrid work setup.

5. Instrucións de funcionamento

5.1 Xestión de chamadas

  • Responder/Finalizar chamada: Prema o botón Chamar unha vez.
  • Rexeitar a chamada: Manteña premido o botón Chamar durante 2 segundos.
  • Volver marcar: Prema dúas veces o botón Chamar.

5.2 Control de volume

Use the Volume Up (+) or Volume Down (-) buttons on the ear cup to adjust listening volume.

5.3 Silenciar o micrófono

Press the Mute button on the microphone boom to mute or unmute your microphone during a call.

5.4 Integración de Microsoft Teams

For Microsoft Teams certified models, a dedicated Teams button provides quick access:

  • Launch Teams: Press the Teams button when not on a call.
  • Notificacións: The Teams button will flash for incoming calls or notifications. Press to answer/view.

6. Mantemento

Proper care ensures the longevity of your headset.

  • Limpeza: Wipe the headset with a soft, dry cloth. Do not use liquid cleaners or immerse in water.
  • Almacenamento: Garde os auriculares nun lugar fresco e seco, lonxe da luz solar directa e de temperaturas extremas.
  • Coidado da batería: Para unha duración óptima da batería, evite descargala completamente con frecuencia. Cárguea con regularidade.

7 Solución de problemas

If you experience issues with your headset, refer to the following common solutions:

ProblemaSolución
Non hai audio dos auricularesEnsure headset is powered on and paired. Check computer/phone audio output settings. Increase volume.
O micrófono non funcionaEnsure microphone is not muted. Check computer/phone audio input settings. Adjust microphone boom position.
Os auriculares non se emparellanEnsure headset is in pairing mode (flashing red/blue LED). Turn off and on Bluetooth on your device. Try pairing again.
Mala calidade de audioMove closer to your connected device (within 50m range). Ensure no interference from other wireless devices.

8. Especificacións

CaracterísticaDetalle
MarcaPOLY
Nome do modeloVoyager 4310 UC (218474-02)
CorNegro
Colocación do oídoDe orella
Factor de formaDe orella
Cancelación de ruídoActive Noise Cancellation (Acoustic Fence)
Tecnoloxía de conectividadeSen fíos (Bluetooth)
Versión Bluetooth5.2
Alcance BluetoothAta 50 metros
Tempo de carga1.6 horas
Duración media da batería24 horas
Rango de frecuencias20 Hz - 20,000 Hz
Dispositivos compatiblesLaptops, Mobile Phones, some Tablets
Peso do elemento1.29 libras

9. Vídeo oficial do produto

Vídeo 1: Rematadoview of the Poly Voyager 4300 UC Series Headset. This video demonstrates key features and usage scenarios for the headset, including connectivity and audio quality.

10. Garantía e soporte

Your HP Poly Voyager 4310 UC Series Headset comes with a standard manufacturer's warranty. For detailed warranty information, product registration, or technical support, please visit the official Poly website or contact your local reseller.

Aviso de seguridade: Só para uso externo.

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