1. Introdución
Thank you for choosing the HOGA W12 Professional Window Cleaning Robot. This device is designed to provide intelligent and automatic cleaning for various smooth surfaces, including interior and exterior windows, high windows, and tiled walls. Featuring a brushless motor, it ensures efficient and quiet operation with strong suction power and advanced safety features. Please read this manual thoroughly before use to ensure safe and optimal performance.

Image: The HOGA W12 Window Cleaning Robot operating on a window, demonstrating its automatic cleaning capability.
2. Contido do paquete
Verifique que todos os elementos que se indican a continuación estean incluídos no seu paquete:
- Main Unit (HOGA W12 Robot)
- Cable de alimentación
- Cleaning Cloths (x5)
- Botella de spray
- Control remoto
- Corda de seguridade
- Manual de usuario
- Ultrasonic Nozzle Replacement Kit

Image: This image displays all items included in the package: the main unit, power cord, five cleaning cloths, spray bottle, remote control, safety rope, user manual, and ultrasonic nozzle replacement kit.
3. Instrucións de seguridade
Para garantir un funcionamento seguro e evitar danos, observe as seguintes pautas de seguridade:
- Always attach the safety rope securely to a fixed object before placing the robot on a window, especially for high-altitude cleaning.
- Ensure the power cord is properly connected and secured to prevent accidental disconnection during operation.
- The robot is equipped with an internal backup battery that provides power for at least 30 minutes in case of a power outage. Retrieve the robot promptly if a power cut occurs.
- Do not use the robot on cracked or damaged glass surfaces.
- Keep hands, hair, and loose clothing away from moving parts of the robot.
- Do not immerse the robot in water or other liquids.
- Empregue só o adaptador de corrente e os accesorios fornecidos.
- Supervise children and pets to ensure they do not interact with the robot during operation.
4. Produto rematadoview e Características
Dimensións e peso
The HOGA W12 robot is compact and lightweight for easy handling.

Image: This image displays the HOGA W12 robot's dimensions: 295 mm length, 148 mm width, 110 mm height, and a weight of 960 grams.
Especificacións técnicas clave
The robot features a powerful brushless motor and strong suction for effective cleaning.

Image: This image highlights key technical specifications: 64 dB low noise level, 150 kg vertical bearable weight, 2800 Pa strong suction, and a Japan NIDEC advanced brushless motor with 2700 RPM.
Modos de limpeza
The HOGA W12 supports both dry and wet cleaning methods.

Image: This image illustrates the two cleaning modes: Dry Wipe for dust removal and Wet Wipe for applying cleaning agent or using wet wipes to remove dirt.
Smart Features and Control
Control your robot with ease and benefit from its intelligent navigation.

Image: This image shows the remote control functionality, the backup battery feature, smart frame detection, and automatic path planning capabilities of the robot.
Intelligent Suction Adjustment
The robot intelligently adjusts suction to tackle various types of dirt.

Image: This image demonstrates the robot's intelligent suction adjustment feature, effective against wall ash, oil stains, bird droppings, mud spots, rain stains, and sand dirt.
Panos de limpeza de microfibra
The robot uses high-quality microfiber cloths for streak-free cleaning.

Imaxe: Primeiro plano view of the robot's microfiber cleaning cloth, highlighting its texture designed for effective glass cleaning.
5. Configuración
Follow these steps to prepare your HOGA W12 for cleaning:
- Colocar panos de limpeza: Securely attach the microfiber cleaning cloths to the bottom of the robot. Ensure they are properly aligned and cover the cleaning pads.
- Conectar enerxía: Connect the power adapter to the robot and then plug it into a power outlet. Ensure the connection is firm.
- Fixar a corda de seguridade: Fasten the safety rope to the designated attachment point on the robot. Secure the other end of the safety rope to a sturdy, fixed object indoors, such as a heavy piece of furniture or a window frame anchor.
- Prepare Window (Optional): For heavily soiled windows, you may pre-spray the window surface or slightly dampen the cleaning cloths with a suitable window cleaning solution using the provided spray bottle. Do not over-saturate the cloths.
- Colocar o robot: Hold the robot firmly and place it on the window surface. Ensure it adheres securely before releasing your grip. The robot will automatically activate its suction.
6. Instrucións de funcionamento
Once set up, operate your HOGA W12 using the remote control:
- Encendido: After placing the robot on the window and confirming suction, press the power button on the robot or the remote control to start.
- Seleccione o modo de limpeza: Use the remote control to select your desired cleaning mode (e.g., automatic path planning, edge cleaning). The robot will automatically detect window frames and plan its cleaning path.
- Monitor de operación: Allow the robot to clean the window. Its intelligent sensors will guide it across the surface.
- Control manual (opcional): If needed, use the directional buttons on the remote control to guide the robot manually to specific areas.
- Limpeza final: Once the robot completes its cleaning cycle or when you wish to stop it, press the 'Stop' button on the remote control. The robot will stop and maintain suction.
- Recuperar robot: Carefully grasp the robot, ensuring you have a firm hold, and then gently pull it away from the window surface.
7. Mantemento
Regular maintenance ensures the longevity and optimal performance of your HOGA W12 robot:
- Clean Microfiber Cloths: After each use, remove the cleaning cloths and wash them. They are reusable and can be hand-washed or machine-washed with mild detergent. Allow them to air dry completely before next use.
- Sensores limpos: Periodically wipe the robot's sensors with a soft, dry cloth to ensure accurate navigation and edge detection.
- Inspeccionar boquillas: Check the ultrasonic nozzles for any blockages or wear. Replace them using the provided kit if necessary.
- Almacenar correctamente: When not in use, store the robot and its accessories in a cool, dry place, away from direct sunlight and extreme temperatures.
8 Solución de problemas
If you encounter issues with your HOGA W12, refer to the following common problems and solutions:
- Robot does not stick to the window:
- Ensure the power cord is securely connected and the robot is receiving power.
- Check that the window surface is clean and free from excessive dirt or moisture that could reduce suction.
- Verify that the cleaning cloths are not overly wet.
- Robot leaves streaks:
- Replace or wash the cleaning cloths. Dirty cloths can cause streaks.
- Use a small amount of appropriate window cleaning solution. Too much solution can also cause streaks.
- Perform a dry wipe cycle after a wet wipe cycle.
- O robot para inesperadamente:
- Comprobe a conexión de alimentación.
- The internal backup battery may be low if a power outage ocorreu.
- Clean the sensors, as obstructions can interfere with operation.
- O control remoto non funciona:
- Ensure the remote control batteries (2 AAA) are correctly inserted and not depleted.
- Point the remote control directly at the robot.
9. Especificacións
| Número de modelo | HGRWC02 |
| Fabricante | Hoga |
| Dimensións do produto (L x W x H) | 29.5 x 14.8 x 9 cm |
| Peso | 955 gramos |
| Tipo de potencia | AC |
| Voltage | 24 voltios |
| Poder | 80 vatios |
| Potencia de succión | 2800 Pa |
| Nivel de ruído | 64 dB |
| Tipo de motor | Japan NIDEC Brushless Motor (2700 RPM) |
| Batería (control remoto) | 2 AAA (incluído) |
| Internal Battery Composition | Ion de litio |
10. Garantía e soporte
For warranty information and customer support, please refer to the documentation included with your product packaging or visit the official Hoga websitio. Garde o recibo da compra como proba de compra para calquera reclamación de garantía.