Introdución
This manual provides detailed instructions for the installation, operation, and maintenance of your SV3C C12POE 15X Optical Zoom POE PTZ Security Camera. This 5MP outdoor IP camera features advanced functionalities including auto tracking, floodlight color night vision, and two-way audio, designed for comprehensive surveillance. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance.
Contido do paquete
- SV3C C12POE PTZ Security Camera
- Parafusos de montaxe e tacos de parede
- Waterproof Kit for Ethernet Cable
- Guía de inicio rápido
Configuración
1. Instalación física
The SV3C C12POE camera is designed for wall mounting. Ensure the mounting surface is strong enough to support the camera's weight. Use the provided screws and wall plugs for secure installation.

Figure 1: Wall Mount Installation
2. Conexión de alimentación e rede (PoE)
This camera supports Power over Ethernet (PoE), allowing both power and data transmission through a single Ethernet cable. Connect the camera to a PoE switch or PoE NVR using an Ethernet cable. Alternatively, you can use a 12V DC power adapter (not included) and connect to a standard router.

Figure 2: PoE Connection Options
3. Instalación da tarxeta SD
The camera supports up to a 128GB Micro SD card for local storage. To install, locate the SD card slot, typically under a protective cover. Insert the card gently until it clicks into place. Ensure the cover is securely closed to maintain waterproof integrity.

Figure 3: SD Card Slot Location and Recording Features
Funcionamento da cámara
1. Pan, Tilt, and Optical Zoom
The camera offers 355° pan and 90° tilt capabilities, providing a 360° viewing angle. The 15X optical zoom lens allows for clear magnification of distant objects. The camera automatically focuses after PTZ adjustments.

Figure 4: Pan, Tilt, and Optical Zoom Capabilities
2. Humanoid Detection and Auto Tracking
Utilize the smart human detection feature to minimize false alarms. The upgraded humanoid tracking allows the camera to automatically zoom and follow detected individuals. Activate auto tracking by calling Preset 67 and deactivate with Preset 68. Motion notifications can be sent via the CamHiPro APP or email.

Figure 5: Humanoid Detection and Auto Tracking
3. Modos de visión nocturna
The camera offers three night vision modes: infrared, full color, and smart mode. Equipped with 12 lamp beads, the night vision distance can reach up to 210ft, providing clear visibility in low-light conditions.

Figura 6: Tres modos de visión nocturna
4. Audio bidireccional
A built-in microphone and speaker enable two-way audio communication. This allows you to speak with individuals near the camera or deter intruders with sound.

Figura 7: Funcionalidade de audio bidireccional
5. Recording and Remote Access
The camera supports 24/7 all-day recording, alarm recording, video playback, and download to an SD card. Remote access is available via the CamHiPro APP, PC client software (HiP2P, Blue Iris, iSpy), or a web browser. The camera is Onvif Conformant and supports RTSP for integration with third-party software.
- Fluxo RTSP URLs:
- Transmisión principal:
rtsp://ip address:554/11 - Vice Stream:
rtsp://ip address:554/12
Mantemento
The SV3C C12POE camera features an all-aluminum casing, providing excellent oxidation and corrosion resistance. It has an IP66 waterproof rating, ensuring reliable operation in various outdoor weather conditions (operating temperature: -20°C to +60°C).

Figure 8: Durable Design and Weather Resistance
Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Periodically check cable connections for security and integrity.
Resolución de problemas
- Sen enerxía: Verify the PoE connection or 12V DC power adapter is correctly connected and receiving power.
- Sen fonte de vídeo: Check network cable connections. Ensure the camera is properly configured on your network and accessible via its IP address. Confirm firewall settings are not blocking camera access.
- Mala calidade da imaxe: Clean the camera lens. Ensure sufficient lighting for optimal night vision performance.
- Auto Tracking Issues: Ensure the camera's firmware is up to date. Verify that humanoid detection is enabled and the environment is clear of obstructions that might interfere with tracking.
- Compatibilidade de software de terceiros: As an Onvif Conformant camera, it should work with most third-party Onvif software. Refer to the RTSP stream URLs provided in the 'Operating' section for manual configuration.
Especificacións
| Característica | Especificación |
|---|---|
| Número de modelo | C12POE |
| Resolución de captura de vídeo | 5 MP |
| Resolución efectiva de fotografías | 5 MP |
| Zoom óptico | 15X |
| Pan Range | 355° |
| Rango de inclinación | 90° (Note: Feature bullets state 120°, specifications state 90°. Using 90° from specifications for consistency.) |
| Range de visión nocturna | 65 Meters (approx. 210ft) |
| Tecnoloxía de conectividade | Cableado (PoE) |
| Tecnoloxía de comunicación sen fíos | Wi-Fi (Note: Product title states 'Wired', but specifications mention 'Wi-Fi'. Prioritizing 'Wired' as per title and PoE focus, but acknowledging Wi-Fi in specs.) |
| Fonte de enerxía | Eléctrico con cable (12 voltios DC) |
| Material | Metal |
| Nivel de resistencia á auga | Impermeable (IP66) |
| Soporte de almacenamento | Up to 128G SD card |
| Onvif Conformant | Si |
| Peso do elemento | 3.54 libras |
| Dimensións do paquete | 9.09 x 8.5 x 5.2 polgadas |
Garantía e Soporte
For warranty information and technical support, please refer to the official SV3C website or contact their customer service directly. SV3C also offers its own APP, "SV3C Cloud," for enhanced customer service and product management.