Eufy T87B4

Anker Eufy SmartTrack Link T87B4 User Manual for Android

Modelo: T87B4

1. Introdución

The Eufy SmartTrack Link is a compact item tracker designed to help you locate your belongings quickly and efficiently. This device integrates with Google's 'Find Hub' network for Android devices and offers two-way finding capabilities, allowing you to locate both your items and your smartphone. Its small size and integrated hole make it easy to attach to various items like keys, bags, or luggage.

Contido do paquete:

  • Eufy SmartTrack Link
  • Guía de inicio rápido
  • Manual de seguridade
  • Información de atención ao cliente
Eufy SmartTrack Link attached to keys, a backpack, and luggage

The Eufy SmartTrack Link can be easily attached to various personal items.

2. Configuración

2.1 Installing the Eufy App

  1. Download the 'Eufy Security' app from the Google Play Store on your Android device.
  2. Abre a aplicación e sigue as instrucións en pantalla para crear unha conta ou iniciar sesión.

2.2 Pairing Your SmartTrack Link

  1. Asegúrate de que o Bluetooth estea activado no teu dispositivo Android.
  2. In the Eufy Security app, tap the '+' icon to add a new device.
  3. Select 'SmartTrack Link' from the list of devices.
  4. Follow the app's instructions to complete the pairing process. This usually involves pressing a button on the SmartTrack Link.

2.3 Granting Location Permissions

For optimal functionality, especially for location tracking and lost mode features, you must grant the Eufy Security app 'Always' access to your device's location services. This ensures the SmartTrack Link can be located even when the app is not actively in use.

Smartphone screen showing the Eufy Security app interface with a SmartTrack Link

The Eufy Security app interface on an Android smartphone.

3. Operating the SmartTrack Link

3.1 Finding Lost Items (Using Your Phone)

If you've misplaced an item with the SmartTrack Link attached, use the Eufy Security app to make the tracker ring:

  1. Open the Eufy Security app on your Android device.
  2. Select the SmartTrack Link you wish to locate.
  3. Tap the 'Ring' button in the app. The SmartTrack Link will emit an audible sound, helping you pinpoint its location within Bluetooth range (approximately 15 meters).
Smartphone displaying the Eufy app with a map and a SmartTrack Link on a couch

Use the Eufy app to make your SmartTrack Link ring and find your items.

3.2 Finding Your Phone (Using SmartTrack Link)

If you've misplaced your Android smartphone, you can use the SmartTrack Link to make your phone ring:

  1. Double-press the button on your Eufy SmartTrack Link.
  2. Your paired smartphone will ring, even if it's on silent mode (this feature is specific to the Eufy app).
Eufy SmartTrack Link next to a smartphone displaying a ringing screen

Double-press the SmartTrack Link to make your smartphone ring.

3.3 Google 'Find Hub' Network Integration

The SmartTrack Link is compatible with Google's 'Find Hub' network, allowing you to leverage a wider network of Android devices to locate your lost items. This feature helps pinpoint the location of your SmartTrack Link even when it's outside your personal Bluetooth range.

Eufy SmartTrack Link next to a smartphone showing a map with the tracker's location via Google Find Hub

Locate your SmartTrack Link using the Google 'Find Hub' network on your Android device.

3.4 Lost Mode and QR Code

If your SmartTrack Link is lost, you can enable 'Lost Mode' in the Eufy Security app. The back of the SmartTrack Link features a QR code. If someone finds your lost item and scans the QR code, they can contact you directly using the information you've provided in the app. Ensure your contact details are up-to-date in the Eufy app for this feature to work effectively.

Hand holding a SmartTrack Link showing its QR code on the back

The QR code on the back allows finders to contact you when Lost Mode is active.

3.5 Feature Comparison: Eufy App vs. Google Find Hub

The table below outlines the features available when using the Eufy app versus the Google Find Hub network:

CaracterísticaEufy AppGoogle Find Hub
Register SmartTrackSiSi
Find Lost Items (Ring SmartTrack)SiSi
Locate Current Position (Outside Bluetooth Range)NonSi
Evitar a perda Tag (Alerts)SiSi
Find Your Phone (Ring Phone from SmartTrack)SiNon
Left-Behind NotificationSiNon
Device Sharing (Multiple Accounts)Ata 6Ata 2

Note: Information is current as of April 2025. Some features may vary depending on device or app version.

4. Mantemento

4.1 Substitución da batería

The Eufy SmartTrack Link uses a replaceable CR2032 lithium metal coin cell battery, which typically lasts for about 1 year. When the battery is low, the app will notify you. To replace the battery:

  1. Locate the small notch or opening on the side of the SmartTrack Link.
  2. Use a small tool (like a coin or the included pin) to gently pry open the device casing.
  3. Retire a antiga batería CR2032.
  4. Insira unha nova batería CR2032 co lado positivo (+) cara arriba.
  5. Carefully snap the device casing back together, ensuring it is securely closed.
Close-up of Eufy SmartTrack Link, possibly showing battery compartment

The SmartTrack Link uses a replaceable CR2032 battery.

4.2 Limpeza

To clean your SmartTrack Link, wipe it gently with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials, as these can damage the device. The device is not waterproof, so avoid exposing it to water or excessive moisture.

5 Solución de problemas

5.1 SmartTrack Link Not Ringing

  • Comprobar a batería: Ensure the CR2032 battery is not depleted. Replace if necessary.
  • Conexión Bluetooth: Verify that your smartphone's Bluetooth is on and the SmartTrack Link is within range (approx. 15 meters).
  • Estado da aplicación: Confirm the Eufy Security app is running and the SmartTrack Link is connected.
  • Reset and Re-pair: If issues persist, try resetting the SmartTrack Link and re-pairing it with your device through the Eufy app.

5.2 Phone Not Ringing from SmartTrack Link

  • Permisos da aplicación: Ensure the Eufy Security app has the necessary permissions to play sounds and override silent mode.
  • Conexión Bluetooth: Confirm the SmartTrack Link is connected via Bluetooth to your phone.
  • Aplicación en execución: The Eufy app needs to be running in the background for this feature to work.

5.3 Inaccurate Location Information

  • Servizos de localización: Ensure your phone's location services are set to 'Always' for the Eufy Security app.
  • Cobertura da rede: Location accuracy relies on the density of the Google Find Hub network. In areas with fewer Android devices, accuracy may be lower.
  • Factores ambientais: Obstacles like walls or dense foliage can affect signal strength and location accuracy.

5.4 Problemas de emparellamento

  • Reiniciar dispositivos: Restart both your smartphone and the SmartTrack Link (by removing and reinserting the battery).
  • Borrar caché: Clear the cache for the Eufy Security app in your phone's settings.
  • Actualizar aplicación/firmware: Ensure both the Eufy app and the SmartTrack Link's firmware are up to date.

6. Especificacións

MarcaEufy
Número de modeloT87B4
Dimensións (L x W x H)37 mm x 37 mm x 7 mm
Peso10 gramos
Tipo de batería1 batería de litio metálico (CR2032), incluída
Duración media da batería1 ano
ConectividadeBluetooth
Método de controlAplicación, botón pulsador
RangoAta 15 metros (Bluetooth)
Dispositivos compatiblesSmartphones (Android)
UPC194644207076

7. Garantía e soporte

7.1 Garantía do produto

The Eufy SmartTrack Link comes with a standard 18-month warranty from the date of purchase. If any defects or malfunctions occur during this period, the product will be exchanged or repaired as deemed appropriate by the manufacturer. Additionally, registered Anker members receive an extended 6-month warranty, totaling 24 months of support.

Warranty information graphic showing 18 months support plus 6 months extended support

Standard 18-month warranty with an additional 6 months for registered Anker members.

7.2 Atención ao cliente

For any inquiries, technical assistance, or warranty claims, please refer to the customer support information provided in your product's Quick Start Guide or Safety Manual. You can also visit the official Eufy websitio para preguntas frecuentes e opcións de contacto.

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