1. Produto rematadoview
The Veise VE017 is a versatile smart door lock offering multiple keyless entry options and app control for enhanced security and convenience. This manual provides detailed instructions for installation, operation, and maintenance.
Imaxe: Máis deview of the Veise VE017 Smart Door Lock, showing the exterior keypad unit, interior thumb-turn unit, RFID cards, and mechanical keys.
2. Configuración e instalación
2.1 Comprobación de compatibilidade de portas
Antes da instalación, asegúrese de que a súa porta cumpra as seguintes especificacións:
- Espesor da porta: 1-3/8" to 2" (35mm to 50mm)
- Diámetro do burato: 1-1/2" ou 2-1/8" (38 mm ou 54 mm)
- Minimum Distance (from door edge to center of bore hole): 1-5/8" (40 mm)
- Retroceso: 2-3/8" ou 2-3/4" (60 mm ou 70 mm)
The lock automatically detects left- or right-handed doors. Do not load batteries until the lock is completely installed.
Image: Diagram illustrating required door dimensions and compatibility for installation, including door thickness, hole diameter, backset, and latch hole types.
2.2 Pasos da instalación
The Veise VE017 is designed for DIY setup with a screwdriver. Refer to the included Installation Manual (PDF) for detailed, step-by-step instructions. A general overview do proceso inclúe:
- Prepara a porta e o marco.
- Instale o pestillo e a placa de peche.
- Instale o conxunto do teclado exterior.
- Instale o conxunto interior.
- Conecte os cables.
- Install the batteries (4 AA batteries, not included).
- Perform door handing and calibration.
Image: Illustration showing the automatic detection of left-handed and right-handed doors by the smart lock during installation.
3. Instrucións de funcionamento
3.1 Métodos de desbloqueo
The Veise VE017 offers 7-in-1 smart access:
- Pegada dixital: Utilize the Swedish FPC fingerprint technology for quick access. Place a registered finger on the sensor.
- Control da aplicación: Unlock remotely via the KK Home App (requires Veise G1 Gateway, sold separately).
- Tarxeta RFID: Tap the included RFID card on the designated area.
- Código: Enter your personalized code on the electronic touchscreen keypad.
- Uso compartido de código: Generate and share one-time, permanent, scheduled, or recurring codes via the app.
- Chave mecánica: Use the provided physical keys as a backup.
Image: Visual representation of the five primary unlocking methods: fingerprint, any key lock, auto lock, app control, and mechanical key, highlighting the lock's BHMA/ANSI certification.
3.2 App Control and User Management
The KK Home App allows comprehensive management of your smart lock:
- Autorización remota: Grant or revoke access for users from anywhere.
- Rexistros de acceso: View a real-time history of who entered and when.
- Code Generation: Create various types of access codes (one-time, permanent, scheduled, recurring) for guests or service providers.
- Lock Status Monitoring: Check the lock's status (locked/unlocked) remotely.
Image: Screenshot of the KK Home App interface demonstrating features like granting access, remotely managing users, setting access plans, and local access tracking.
3.3 Función de bloqueo automático
The lock can be configured to automatically lock after a set period (typically 10 seconds to 3 minutes) once unlocked. This ensures your door is always secured.
Image: A person walking away from a door with the Veise VE017 Smart Lock, illustrating the auto-lock feature engaging after 10-180 seconds.
3.4 Integración de fogares intelixentes
For remote access and voice control (Alexa/Google Home), the Veise G1 Gateway (sold separately) is required. Once connected, you can:
- Control the lock using voice commands.
- Receive real-time notifications and lock status updates.
Image: A family in a kitchen interacting with smart speakers, demonstrating Alexa and Google Home voice control compatibility with the Veise VE017 Smart Lock via the G1 Gateway.
4. Mantemento
4.1 Xestión da batería
The lock requires 4 AA alkaline batteries (not included). Expect a battery life of approximately 10 months under normal usage. The lock provides low battery alerts via the app and on the device itself.
Image: A smartphone displaying a low battery alert for the smart lock, next to the lock itself with a USB-C cable connected for emergency charging.
4.2 Enerxía de emerxencia
In case of complete battery depletion, a USB-C emergency charging port is available on the exterior unit. Connect a power bank to temporarily power the lock and gain access. This port is for power only; no data transfer occurs.
4.3 Durability and Environmental Resistance
The lock is designed to be durable and secure:
- Meets ANSI Grade 3 & BHMA standards.
- Clasificación de impermeabilidade IP55.
- Withstands extreme temperatures from -35℉ to 160℉.
Image: Icons representing IP55 waterproof rating, temperature resistance (-35℉ to 160℉), and ANSI Grade 3 / BHMA certification, displayed next to a smart lock on a door in a snowy environment.
5 Solución de problemas
If you encounter issues with your Veise VE017 Smart Door Lock, consider the following common solutions:
- Pegada dixital non recoñecida: Ensure your finger is clean and dry. Try re-registering your fingerprint. If issues persist, use an alternative entry method like a code or key.
- O peche non responde: Check battery levels. If low, replace batteries or use the USB-C emergency power port.
- Introdución de código incorrecta: The lock features an anti-peeping password function, allowing random digits before or after your actual code. If 7 incorrect codes are entered consecutively, the lock will enter a safe mode for 1 minute.
- Problemas de conectividade da aplicación: Ensure Bluetooth is enabled on your phone and you are within range. If using the G1 Gateway, verify its power and network connection.
- Avaría do bloqueo automático: Verify the auto-lock setting in the KK Home App. Ensure the door sensor is not obstructed.
- Lock Mechanism Not Engaging: Check for any physical obstructions in the door frame or latch. Ensure the lock is properly aligned.
Image: Illustrations of the anti-peeping password feature and the wrong entry limit, showing how the lock handles security breaches and incorrect code attempts.
6. Especificacións
| Característica | Detalle |
|---|---|
| Marca | Veise |
| Nome do modelo | VE017 |
| Tipo de bloqueo | Biométrico, peche de seguridade, teclado |
| Material | Aluminio, Metal |
| Cor | Negro Mate |
| Dimensións do artigo (L x W x H) | 2.7 x 5.8 x 3 polgadas |
| Peso do elemento | 2.25 libras (1.02 quilogramos) |
| Fonte de enerxía | 4 pilas AA (alcalinas, non incluídas) |
| Protocolo de conectividade | Bluetooth, WiFi (requírese unha pasarela WiFi Veise G1) |
| Características especiais | Anti-Peeping Password, Auto-Lock, Back-Lit Keypad, Fingerprint, Smart Lock with App Control, Manage User, Code Sharing, Event History, Touchscreen Keypad, Remote Control with G1 Gateway, Alexa and Google Compatible (Veise G1 WiFi Gateway Required), Excellent Customer Service & User Friendly KK Home App |
| Usos recomendados | Front door, Back door, Home, House, Hotel, Apartment, Office, Rental, etc. |
7. Garantía e soporte
Veise offers a comprehensive support system for its products:
- Garantía: At least a 1-year warranty from the date of purchase.
- Soporte técnico: Lifetime online phone support available Monday to Friday, 9 AM to 5 PM PST.
- Soporte por correo electrónico: 24/7 after-sales email assistance.
For assistance, please refer to the contact information provided with your product packaging or visit the official Veise websitio.
Image: A customer service representative wearing a headset, symbolizing the US-based support team available for assistance.