BenQ EX271Q

BenQ MOBIUZ EX271Q Gaming Monitor User Manual

Model: EX271Q

1. Introdución

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your BenQ MOBIUZ EX271Q 27-inch 2K 180Hz Gaming Monitor. Please read this manual thoroughly before using the product to ensure proper functionality and to maximize your gaming and viewexperiencia ing.

Fronte view of the BenQ MOBIUZ EX271Q gaming monitor with a space-themed wallpaper.

Figure 1: BenQ MOBIUZ EX271Q Gaming Monitor (Front View)

2. Características clave

The BenQ MOBIUZ EX271Q monitor is designed to enhance your visual and gaming experience with advanced technologies:

  • AI Detail Enhancement: Optimizes image details for a vibrant and aesthetically pleasinpantalla g.
  • Gamer-Experienced Color (PixSoul Engine): A revolutionary color technology that redefines color presentation for gaming.
  • Función KVM: Seamlessly switch between multiple connected devices (e.g., PC, laptop) using a single keyboard and mouse.
  • Lanzadera de cores: Provides various authorized presets for popular games to optimize visual delicacy.
  • Eye-Care Technology and Ergonomics: Features designed to reduce eye strain and provide comfort during extended use.

3. Guía de configuración

3.1 Contido do paquete

Antes da montaxe, asegúrese de que estean presentes todos os compoñentes:

  • BenQ MOBIUZ EX271Q Monitor Panel
  • Soporte para monitor (base e pescozo)
  • Cable de alimentación
  • Cable HDMI
  • Cable USB-C
  • Mando a distancia

3.2 Montaxe do soporte do monitor

  1. Coloque o panel do monitor cara abaixo sobre unha superficie suave e limpa para evitar rabuñaduras.
  2. Fixe o colo do soporte á parte traseira do panel do monitor. Asegúrese de que encaixe firmemente no seu lugar.
  3. Attach the stand base to the bottom of the stand neck. Tighten the captive screw on the base to secure it.
Traseira view of the BenQ MOBIUZ EX271Q monitor showing the stand attachment point and various input ports.

Figure 2: Rear Panel with Stand Attachment and Ports

3.3 Conectar o monitor

Conecte o monitor ao seu ordenador ou a outros dispositivos utilizando os cables axeitados.

  • Conexión de alimentación: Conecta o cable de alimentación á entrada de alimentación do monitor e despois a unha toma de corrente.
  • Entrada de vídeo:
    • For optimal performance, use the DisplayPort (DP 1.4) cable to connect to your graphics card.
    • Alternatively, use an HDMI (HDMI 2.0) cable for compatible devices.
    • For USB-C compatible devices, use the USB-C cable (65W Power Delivery supported).
  • Hub USB: Connect the USB-C cable to enable the monitor's built-in USB hub for peripherals.
Diagram showing a laptop connected to the BenQ MOBIUZ EX271Q monitor via USB-C, with a keyboard and mouse connected to the monitor, illustrating KVM functionality.

Figure 3: KVM Setup with USB-C, HDMI, and DisplayPort Connections

4. Instrucións de funcionamento

4.1 Encendido/apagado

Press the power button located on the monitor or use the remote controller to turn the monitor on or off.

4.2 Menú de visualización en pantalla (OSD).

The OSD menu allows you to adjust various monitor settings. Access it using the joystick on the monitor or the dedicated buttons on the remote controller.

Configuración principal do OSD:

  • Imaxe: Brillo, contraste, nitidez, gama, temperatura de cor.
  • Modo de cor: Standard, FPS, RPG, Racing, sRGB, HDR, User Defined.
  • Entrada: Select between DisplayPort, HDMI, or USB-C inputs.
  • Audio: Control de volume para altofalantes integrados ou saída de auriculares.
  • Coidado dos ollos: Adjust settings for Low Blue Light and Brightness Intelligence Plus.

4.3 Funcionalidade do conmutador KVM

The KVM (Keyboard, Video, Mouse) switch allows you to control multiple devices connected to the monitor with a single set of keyboard and mouse. Connect your keyboard and mouse to the USB ports on the monitor. When you switch video input sources (e.g., from PC via DisplayPort to laptop via USB-C), the keyboard and mouse will automatically switch to control the selected device.

Note: KVM switching times may vary depending on the connected devices and USB standards (e.g., 6 seconds for USB-C laptop, 8 seconds for USB 2.0 desktop).

4.4 Control remoto

The included remote controller provides convenient access to OSD settings, input switching, and volume control without needing to reach the monitor's physical buttons.

5. Mantemento

5.1 Limpeza do monitor

Para limpar a pantalla do monitor e casing:

  • Apague sempre o monitor e desconecte o cable de alimentación antes de limpalo.
  • Use un pano suave e sen pelusa damplimpas con auga ou cun limpador de pantallas suave e non abrasivo.
  • Non pulverices o limpador directamente sobre a pantalla.
  • Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the screen or casing.

6 Solución de problemas

Se tes problemas co teu monitor, consulta as seguintes solucións habituais:

ProblemaPosible Solución
Non hai imaxe na pantalla
  • Asegúrese de que o cable de alimentación estea conectado correctamente e que a toma de corrente estea activa.
  • Verify video input cable (DP, HDMI, USB-C) is properly connected to both monitor and source device.
  • Select the correct input source via the OSD menu or remote.
  • Check if the source device (PC, console) is powered on and outputting video.
A imaxe está borrosa ou distorsionada
  • Adjust resolution and refresh rate settings on your source device to match monitor specifications (2560x1440, 180Hz).
  • Check video cable for damage or loose connections.
  • Perform an OSD reset to factory settings.
KVM switch not working
  • Ensure the USB-C cable is connected from the monitor to the source device for USB data transfer.
  • Verify keyboard and mouse are connected to the monitor's USB hub ports.
  • Allow a few seconds for the switch to complete after changing video input.
Sen audio
  • Increase monitor volume via OSD or remote.
  • Comproba a configuración da saída de audio no teu dispositivo fonte.
  • Ensure headphones or external speakers are properly connected if used.

7. Especificacións

Detailed technical specifications for the BenQ MOBIUZ EX271Q monitor:

CaracterísticaDetalle
MarcaBenQ
Número de modeloEX271Q
Tamaño da pantalla27 polgadas
ResoluciónQHD Wide 1440p (2560 x 1440 Pixels)
Taxa de actualización180 Hz (via DisplayPort) / 165 Hz (general)
Tempo de resposta1 milisegundo (GtG)
Tipo de visualizaciónLED IPS
Relación de aspecto16:9
Brillo350 nits
Relación de contraste400:1 (nativo)
Gama de cores95% DCI-P3
Viewángulo ing178 graos
Conectividade1x DisplayPort 1.4, 2x HDMI 2.0, 1x USB-C (65W PD), USB Hub
Sincronización adaptativaAMD FreeSync Premium
Características especiaisEye Care, KVM, DisplayHDR 400, Pixsoul Engine, Remote Controller
Item Dimensions (DxWxH)32" D x 18.89" W x 7.4" H
Peso do elemento23.4 libras

8. Garantía e soporte

8.1 Información da garantía

The BenQ MOBIUZ EX271Q monitor comes with a 2 ano de garantía do fabricanteEsta garantía cobre defectos de materiais e fabricación en condicións normais de uso. Conserve o comprobante de compra para reclamacións de garantía.

8.2 Atención ao cliente

For technical assistance, warranty service, or additional product information, please visit the official BenQ support website or contact their customer service department. Contact details can typically be found on the BenQ websitio ou na embalaxe do produto.

© 2026 BenQ Corporation. Todos os dereitos reservados.

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