1. Introdución
This manual provides comprehensive instructions for the safe and efficient operation of your POLONO D810 Portable Thermal Printer. Please read this manual thoroughly before using the device and retain it for future reference. The POLONO D810 is a compact, wireless, and inkless thermal printer designed for printing documents up to 8.5"x11" US Letter size, compatible with iOS, Android, and laptop devices, making it suitable for office, travel, and home use.
2. Produto rematadoview
2.1. Contido do paquete
Ao desembalar, asegúrese de que estean presentes todos os artigos:
- POLONO D810 Portable Thermal Printer
- Cable de carga USB
- Manual de usuario (este documento)
- Thermal Paper Roll (starter pack, if included)
2.2. Características do dispositivo
- Conectividade sen fíos: Bluetooth for seamless connection with mobile devices and laptops.
- Impresión térmica sen tinta: Eliminates the need for ink cartridges, reducing running costs.
- Ampla compatibilidade: Supports iOS, Android, and various laptop operating systems.
- Deseño portátil: Compact and lightweight for easy travel and on-the-go printing.
- US Letter Support: Capable of printing standard 8.5"x11" documents.

Figura 1: The POLONO D810 Portable Thermal Printer in operation, demonstrating its compact design and ability to print full-page documents. A smartphone screen shows the printer's companion application, indicating print settings and paper size.
3. Guía de configuración
3.1. Cargando a impresora
- Connect the provided USB charging cable to the printer's charging port.
- Conecta o outro extremo do cable USB a un adaptador de corrente USB compatible (non incluído) ou a un porto USB dun ordenador.
- The indicator light will show charging status (refer to LED indicator section for details). A full charge typically takes approximately 2-3 hours.
3.2. Cargar papel térmico
- Locate the paper compartment release button or latch on the side of the printer (refer to Figure 1 for general location).
- Abra a tapa do compartimento do papel.
- Insert the thermal paper roll, ensuring the printable side (usually smoother and brighter) faces the print head. The paper should feed smoothly into the printer mechanism.
- Close the paper compartment cover securely until it clicks into place.
- Ensure a small portion of paper extends from the output slot.
3.3. Installing the Companion App (NAISEN App)
For optimal functionality and wireless printing, download the dedicated companion application:
- For iOS/Android: Busca "NAISEN" in the Apple App Store or Google Play Store.
- Para ordenadores portátiles: Visit the official POLONO website for driver and software downloads.
3.4. Conectando a través de Bluetooth
- Ensure the printer is powered on. The Bluetooth indicator light should be blinking, indicating it's ready for pairing.
- On your mobile device or laptop, enable Bluetooth and search for available devices.
- Select "POLONO D810" (or similar name) from the list of devices.
- Follow any on-screen prompts to complete the pairing process. Once connected, the Bluetooth indicator light will become solid.
4. Instrucións de funcionamento
4.1. Acendido/apagado
- Encendido: Press and hold the power button for approximately 3 seconds until the indicator light illuminates.
- Apagado: Manteña premido o botón de acendido durante aproximadamente 3 segundos ata que o indicador luminoso se apague.
4.2. Printing a Document
- Ensure the printer is powered on and successfully connected to your device via Bluetooth.
- Open the document you wish to print on your mobile device or laptop.
- Access the print function within your application (e.g., "Share" -> "Print" on mobile, or "File" -> "Print" on desktop).
- Select "POLONO D810" as your printer.
- Adjust print settings such as paper size (e.g., 8.5"x11" Letter), orientation, and number of copies within the print dialog or the NAISEN app.
- Confirm print job. The printer will begin feeding and printing the document.
4.3. Using the NAISEN App
The NAISEN app provides advanced features and settings for your printer:
- Xestión de documentos: Browse, edit, and print various document types.
- Template Library: Access pre-designed templates for labels, notes, and more.
- Print Quality Settings: Adjust darkness and resolution for optimal print output.
- Estado da batería: Monitor the printer's battery level.
- Actualizacións de firmware: Receive notifications and install updates for improved performance.
5. Mantemento
5.1. Limpeza do cabezal de impresión
Regular cleaning ensures optimal print quality:
- Ensure the printer is powered off and disconnected from any power source.
- Abra a tapa do compartimento do papel.
- Gently wipe the print head (the dark strip inside the compartment) with a lint-free cloth lightly dampcon alcohol isopropílico.
- Deixe que o cabezal de impresión seque completamente antes de pechar a tapa e acender a impresora.
5.2. Almacenamento de papel
Store thermal paper in a cool, dry place away from direct sunlight and heat to prevent premature fading or damage to the thermal coating.
6 Solución de problemas
6.1. Problemas comúns e solucións
| Problema | Causa posible | Solución |
|---|---|---|
| A impresora non se acende | Batería baixa; botón de acendido avariado | Charge the printer; ensure power button is pressed correctly. |
| Non se puido conectar a través de Bluetooth | Bluetooth off; printer not in pairing mode; interference | Ensure Bluetooth is enabled on both devices; restart printer to enter pairing mode; move closer to printer. |
| Poor print quality or blank pages | Incorrect paper loading; dirty print head; low battery | Reload paper with printable side facing print head; clean print head (Section 5.1); charge printer. |
| Atasco de papel | Improper paper loading; foreign object | Power off printer, gently remove jammed paper; ensure paper is loaded correctly. |
7. Especificacións
| Característica | Detalle |
|---|---|
| Nome do modelo | Impresora D810 |
| Número de modelo do artigo | D810-V |
| Marca | POLONO |
| Tecnoloxía de conectividade | Bluetooth |
| Tecnoloxía de impresión | Térmica |
| Característica especial | Portátil |
| Cor | Prata |
| Saída da impresora | Monocromo |
| Velocidade máxima de impresión monocromática | 4 ppm (páxinas por minuto) |
| Tamaños de soportes compatibles | Letter (8.5 x 11 inches) |
| Dimensións do produto | 33 x 8.5 x 8 cm (12.99 polgadas de profundidade x 3.35 polgadas de ancho x 3.15 polgadas de alto) |
| Peso do elemento | 1.87 libras (0.85 kg) |
8. Garantía e soporte
POLONO products are manufactured to high-quality standards. For warranty information, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official POLONO website. Please have your model number (D810-V) and purchase date available when contacting support.
Oficial Websitio: POLONO Official Store