1. Introdución
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new Candy ProWash 500 BR 410B8G-S washing machine. Please read these instructions carefully before using the appliance and keep them for future reference.

Imaxe 1.1: Fronte view of the Candy ProWash 500 BR 410B8G-S washing machine. This image shows the control panel, detergent drawer, and the main door.
2. Información de seguridade
Siga sempre as precaucións de seguridade básicas ao usar electrodomésticos para reducir o risco de incendio, descarga eléctrica ou lesións ás persoas.
- Asegúrese de que o aparello estea correctamente conectado a terra.
- Non permita que os nenos xoguen co aparello nin dentro del.
- Manter os materiais de embalaxe fóra do alcance dos nenos.
- Non utilice o aparello se está danado ou funciona mal.
- Desconecte sempre o aparello antes de limpar ou realizar o mantemento.
- Non laves artigos que estean manchados con substancias inflamables.
3. Produto rematadoview e Características
The Candy ProWash 500 BR 410B8G-S is a front-load washing machine designed for efficient and effective laundry care. Key features include:
- Class A-20% Energy Efficiency: This washing machine is 20% more efficient than a standard 'A' class appliance, reducing energy consumption.
- Intensive Wash Option: An additional rinse option to effectively tackle various types of stains.
- ProActive Wash: An exclusive water injection system for uniform, rapid, and effective rinsing, optimizing treatment for all fabrics, even during quick cycles.
- Conectividade da aplicación hOn: Manage and control your washing machine remotely, access tailored features, and receive updates.
- Ciclos especiais: A comprehensive set of rapid cycles for time-saving, along with Anti-Pollution and Smart Wash cycles for fresh and easy-to-iron garments.
- Cold Wash 20°: For washing delicate fabrics with reduced energy consumption and extreme care.
- Clean Shields: Protects sensitive areas, such as porthole gaskets, from mold and bacteria, ensuring a more hygienic wash cycle.
- Smart Spray: A dual water injection system that cleans the door glass of detergent residues.
- Soft Drum: Features a surface with 'cushions' for improved fabric care and reduced creasing.
Compoñentes
- Panel de control: For program selection and settings.
- Caixón do deterxente: For adding detergent and fabric softener.
- Tambor: The main washing compartment.
- Porta: Front-loading access to the drum.

Imaxe 3.1: Fronte view of the washing machine with the door open, showing the drum.

Imaxe 3.2: Primeiro plano view of the detergent drawer in the open position.
4. Configuración e instalación
Unha instalación axeitada é crucial para o rendemento e a lonxevidade da túa lavadora. Recoméndase que o electrodoméstico o instale un técnico cualificado.
4.1 Desembalaxe
- Remove all packaging materials, including the polystyrene base and any inserts in the drum.
- Remove the transport bolts located at the rear of the machine. These bolts secure the drum during transit and must be removed before use.
- Insira as tapas de plástico proporcionadas nos buratos deixados polos parafusos de transporte.
4.2 Posicionamento e nivelación
- Coloque a lavadora sobre unha superficie firme e plana.
- Adjust the adjustable feet at the bottom of the machine to ensure it is perfectly level. A spirit level can be used for accuracy. Proper leveling prevents excessive vibration and noise during operation.
4.3 Conexións de auga e sumidoiros
- Conecta a mangueira de entrada de auga a unha billa de auga fría cunha rosca de 3/4". Asegúrate de que a conexión estea ben axustada para evitar fugas.
- Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fixed to prevent displacement during draining. The end of the drain hose should be between 60 cm and 100 cm from the floor.

Image 4.1: The washing machine positioned in a modern bathroom setting.
5. Instrucións de funcionamento
Siga estes pasos para un uso eficaz da súa lavadora.
5.1 Carga da roupa
- Abre a porta da lavadora.
- Load laundry into the drum, ensuring not to overload the machine. Refer to the maximum load capacity (10 kg for this model).
- Peche a porta firmemente ata que faga clic.

Image 5.1: A person loading clothes into the washing machine drum.
5.2 Engadir deterxente e aditivos
- Tire o caixón do deterxente.
- Engada a cantidade axeitada de deterxente no compartimento de lavado principal.
- Se usa suavizante, engádao no compartimento designado.
- Peche o caixón do deterxente con coidado.

Image 5.2: A hand pouring liquid detergent into the washing machine's detergent drawer.
5.3 Selección de programas
- Turn the program selector dial to choose one of the 16 available programs.
- Use the touch controls on the panel to adjust temperature, spin speed, or select additional options like Intensive Wash or Cold Wash 20°.

Image 5.3: A hand adjusting the program selector dial on the washing machine's control panel.
5.4 Inicio e pausa dun ciclo
- Prema o botón Inicio/Pausa para iniciar o ciclo de lavado seleccionado.
- To pause a cycle, press the Start/Pause button again. Press it once more to resume.
5.5 hOn App Usage
- Download the hOn app on your smartphone.
- Follow the in-app instructions to connect your washing machine.
- Through the app, you can remotely start, stop, and monitor cycles, access additional programs, and receive maintenance tips.

Image 5.4: A person interacting with the hOn app on a smartphone, with a washing machine visible in the background.
6. Mantemento e Limpeza
Un mantemento regular garante un rendemento óptimo e prolonga a vida útil do seu electrodoméstico.
6.1 Limpeza do caixón do deterxente
- Remove the detergent drawer by pulling it out completely.
- Rinse it under running water to remove any detergent or softener residue.
- Limpa a carcasa do caixón cun cepillo.
- Volva colocar o caixón.
6.2 Limpeza do tambor e da xunta da porta
- Periodically run a maintenance wash cycle (e.g., a hot wash without laundry and detergent) to clean the drum.
- Wipe the door seal (gasket) with a damp cloth after each wash to prevent mold and residue buildup, utilizing the Clean Shields feature.
- The Smart Spray system helps clean the door glass from detergent residues during the wash cycle.
6.3 Limpeza do filtro
- Localice a tapa do filtro na parte inferior frontal da máquina.
- Open the cover and place a shallow container underneath to catch any residual water.
- Unscrew the filter slowly to drain the water, then remove it completely.
- Limpa o filtro con auga corrente, eliminando calquera pelusa ou obxectos estraños.
- Reinsert and tighten the filter, then close the cover.
7 Solución de problemas
Antes de contactar co servizo de atención ao cliente, comproba os seguintes problemas comúns:
| Problema | Causa posible | Solución |
|---|---|---|
| A máquina non arranca | No power; door not closed; program not selected. | Check power supply; ensure door is latched; select a program and press start. |
| Auga que non enche | Water tap closed; inlet hose kinked; water pressure low. | Abrir a billa da auga; endereitar a mangueira; comprobar a presión da auga da casa. |
| A auga non drena | Drain hose kinked or blocked; filter blocked. | Check and clear drain hose; clean the filter (see Section 6.3). |
| Vibración / ruído excesivos | Parafusos de transporte non retirados; máquina non nivelada; carga irregular. | Remove transport bolts (see Section 4.1); level the machine (see Section 4.2); redistribute laundry in the drum. |
| Residuos de deterxente no caixón | Insufficient water pressure; drawer blocked. | Clean the detergent drawer (see Section 6.1); check water pressure. |
8. Especificacións
Detailed technical specifications for the Candy ProWash 500 BR 410B8G-S washing machine:
| Especificación | Valor |
|---|---|
| Número de modelo | BR 410B8G-S |
| Marca | Doce |
| Dimensións do produto (PxWxH) | 60.1 x 60 x 85 cm |
| Peso | 66 kg |
| Posición de acceso | Carga frontal |
| Cor | Antracita |
| Tipo de control | Toca |
| Modo de funcionamento | Automático |
| Clasificación de eficiencia enerxética | Un 20% |
| Capacidade | 10 KG |
| Velocidade de xiro máxima | 1400 rpm |
| Nivel de ruído | 72 dB |
| Número de programas | 16 |
| Conectividade | Aplicación hOn |
| Compoñentes incluídos | Corpo principal |
9. Garantía e soporte
Your Candy ProWash 500 BR 410B8G-S washing machine is covered by a manufacturer's warranty. For specific details regarding your warranty period and terms, please refer to the documentation provided with your purchase or visit the official Candy websitio.
For technical assistance, spare parts, or to schedule a service appointment, please contact Candy customer support. Have your model number (BR 410B8G-S) and serial number ready when you call.
Warranty and Returns Information: If you wish to return a product within 30 days of receipt because you have changed your mind, please consult the retailer's help page. If you have received a defective or damaged product, consult the retailer's help page on returns. For specific information on purchases made on marketplaces, consult the relevant help page.