Tiqvi TVS10003

Tiqvi Smart PTZ WiFi Indoor Camera User Manual

Modelo: TVS10003

1. Introdución

Thank you for choosing the Tiqvi Smart PTZ WiFi Indoor Camera. This camera is designed to enhance your home security by providing clear 1080P HD images, dual-band WiFi connectivity (2.4 GHz and 5 GHz), and smart features accessible via the Calex Smart app. With infrared night vision, motion detection, and two-way audio, you can monitor your home, children, or pets with ease and communicate in real-time. This manual will guide you through the setup, operation, and maintenance of your new camera.

2. Información de seguridade

Please read this section carefully before using the product to ensure safe and proper operation.

  • Empregue só o adaptador de corrente subministrado coa cámara.
  • Non expoña a cámara á auga nin á humidade.
  • Evite colocar a cámara baixo a luz solar directa ou preto de fontes de calor.
  • Non intente desmontar nin reparar a cámara vostede mesmo. Póñase en contacto co persoal de servizo cualificado.
  • Asegúrate de que a cámara estea instalada de forma segura para evitar que caia.
  • Manteña a cámara e os seus accesorios fóra do alcance dos nenos e das mascotas.

3. Contido do paquete

Comprobe se o paquete contén os seguintes elementos:

  • Tiqvi Smart PTZ WiFi Indoor Camera
  • Power Adapter (with 80 cm cable)
  • Accesorios de montaxe (parafusos, tacos)
  • Manual de usuario (este documento)

4. Produto rematadoview

Familiarize yourself with the components and features of your Tiqvi camera.

Tiqvi Smart PTZ WiFi Indoor Camera, front view.

Figura 4.1: Fronte view of the Tiqvi Smart PTZ WiFi Indoor Camera.

Primeiro plano view of the Tiqvi camera with icons representing its features: Infrared Night Vision (8 Meters), Motion Detection (5 Meters), Motion Tracking, and 2-Way Audio.

Figure 4.2: Key features of the Tiqvi Camera.

Lado view of the Tiqvi camera product box, listing features like horizontal 355°, vertical 160°, 2-Way Audio, including DC/DC cable, up to 128GB, Infrared Night Vision 5 Meters.

Figure 4.3: Product box highlighting camera features.

Características principais:

  • Resolución HD 1080P: Provides ultra-clear and detailed video footage.
  • Dualband WiFi (2.4 GHz & 5 GHz): Garante unha conectividade sen fíos estable e flexible.
  • Funcionalidade de panorámica e inclinación: Offers 355° horizontal and 160° vertical rotation for comprehensive coverage.
  • Visión nocturna por infravermellos: Clear visibility up to 8 meters in complete darkness.
  • Detección e seguimento de movemento: Detects movement within a 5-meter range and sends instant notifications, with automatic tracking.
  • Audio bidireccional: Allows real-time communication through the camera via the app.
  • Almacenamento local: Supports MicroSD card up to 128GB (card not included).

5. Configuración

5.1. Instalación física

The Tiqvi camera can be placed on a flat surface or mounted on a wall.

Tiqvi Smart PTZ WiFi Indoor Camera placed on a coffee table in a modern living room.

Figure 5.1: Camera placed on a table.

Tiqvi Smart PTZ WiFi Indoor Camera mounted on a wall next to a window.

Figure 5.2: Camera mounted on a wall.

  1. Escolle unha localización: Select a location with good Wi-Fi signal coverage and a clear view da zona que desexa controlar.
  2. Encendido: Connect the power adapter to the camera and plug it into a power outlet. The camera will power on and initiate its self-test.
  3. Montaxe na parede (opcional):
    • Mark the drilling positions on the wall using the mounting bracket as a template.
    • Fai buratos e coloca tacos de parede se é necesario.
    • Fixe o soporte de montaxe á parede con parafusos.
    • Fixe a cámara ao soporte de montaxe.

5.2. Descarga da aplicación e creación de conta

The Tiqvi camera operates with the Calex Smart app.

  1. Descarga a aplicación: Busca "Calex Smart" in your smartphone's app store (App Store for iOS or Google Play Store for Android) and download it.
  2. Rexistrarse/Iniciar sesión: Open the Calex Smart app. If you are a new user, register for an account using your email address or phone number. If you already have an account, log in.

5.3. Conectando a wifi

Ensure your smartphone is connected to a 2.4 GHz or 5 GHz Wi-Fi network before proceeding.

  1. Engadir dispositivo: In the Calex Smart app, tap the "+" icon (or "Add Device") to add a new device.
  2. Seleccionar cámara: Choose "Security & Video Surveillance" and then select "Smart Camera" or a similar option.
  3. Restablecer cámara: Follow the in-app instructions to reset the camera if prompted (usually by pressing a reset button until an indicator light flashes or a voice prompt is heard).
  4. Introduza os detalles da wifi: Seleccione a súa rede wifi e introduza o contrasinal.
  5. Escanear código QR: Hold your phone with the QR code in front of the camera lens (approx. 15-20 cm away) until you hear a confirmation sound from the camera.
  6. Conexión completada: Once the camera connects, it will indicate successful pairing. You can then name your camera and start using it.

6. En funcionamento

6.1. En directo View

Access the live video feed from your camera anytime, anywhere via the Calex Smart app.

  • Open the Calex Smart app and select your camera from the device list.
  • A transmisión de vídeo en directo aparecerá na túa pantalla.

6.2. Pan and Tilt Control

Controla a cámara viewing angle remotely to eliminate blind spots.

Graphic illustrating the pan and tilt capabilities of the Tiqvi camera, showing its 355-degree horizontal and 160-degree vertical rotation.

Figure 6.1: Pan and Tilt functionality.

  • En directo view screen, use the directional controls (joystick or arrows) to pan (rotate horizontally up to 355°) and tilt (rotate vertically up to 160°) the camera.

6.3. Audio bidireccional

Communicate with people or pets on the camera's side.

Graphic illustrating the two-way audio feature of the Tiqvi camera, showing sound waves emanating from and towards the camera.

Figure 6.2: Two-Way Audio feature.

  • Toca a icona do micrófono na transmisión en directo view screen to speak through the camera.
  • Toca a icona do altofalante para escoitar o son dos arredores da cámara.

6.4. Visión nocturna

A cámara cambia automaticamente á visión nocturna por infravermellos en condicións de pouca luz.

Graphic illustrating the infrared night vision feature of the Tiqvi camera, showing a clear black and white image of a room at night on a smartphone screen.

Figure 6.3: Infrared Night Vision.

  • The camera's infrared LEDs provide clear black and white images up to 8 meters in complete darkness.

6.5. Detección e seguimento de movemento

Receive alerts and track movement within the camera's field of view.

Graphic illustrating the motion tracking feature of the Tiqvi camera, showing a smartphone screen with a child being tracked by the camera.

Figure 6.4: Motion Tracking in action.

  • Activar a detección de movemento: In the app settings for your camera, enable motion detection and adjust sensitivity levels as needed.
  • Recibir notificacións: When motion is detected (within approx. 5 meters), you will receive instant push notifications on your smartphone.
  • Seguimento de movemento: If enabled, the camera will automatically pan and tilt to follow detected movement.

6.6. Gravación e almacenamento

Gravar vídeo footage for later review.

  • Almacenamento de tarxetas MicroSD: Insert a MicroSD card (up to 128GB, not included) into the camera's designated slot for continuous or event-triggered recording.
  • Cloud Storage (Optional): The Calex Smart app may offer cloud storage subscription services for recorded footage. Refer to the app for details.
  • Reprodución: Access recorded videos via the app's playback feature.

7. Mantemento

  • Limpeza: Limpe con coidado a lente e o corpo da cámara cun pano suave e seco. Non empregue produtos químicos agresivos nin produtos de limpeza abrasivos.
  • Actualizacións de firmware: Periodically check the Calex Smart app for available firmware updates. Keeping your camera's firmware updated ensures optimal performance and security.
  • Ciclo de enerxía: Se a cámara ten problemas, proba a desconectala da fonte de alimentación durante uns segundos e logo volve a conectala.

8 Solución de problemas

ProblemaCausa posibleSolución
Camera offline in app.No power; Wi-Fi disconnected; Router issue.Check power connection. Verify Wi-Fi signal strength. Restart router and camera. Re-add camera if necessary.
Non se pode conectar á wifi.Incorrect Wi-Fi password; Weak signal; Incorrect network type (e.g., public Wi-Fi).Ensure correct password. Move camera closer to router. Ensure you are connecting to a private 2.4 GHz or 5 GHz network.
Poca calidade de vídeo.Insufficient bandwidth; Dirty lens; Low light.Check internet speed. Clean camera lens. Ensure adequate lighting or rely on night vision.
A detección de movemento non funciona.Feature disabled; Sensitivity too low; Obstructions.Enable motion detection in app settings. Increase sensitivity. Ensure clear line of sight.
Two-way audio issues.Microphone/speaker muted; App permissions.Check mute settings in app. Grant microphone permissions to the Calex Smart app in phone settings.

9. Especificacións

CaracterísticaEspecificación
FabricanteTiqvi
Número de modelo do artigoTVS10003
Dimensións do produto170 x 110 x 70 cm
Peso do elemento170 gramos
EstiloPTZ Smart WiFi Camera - 1080P Indoor Camera
MaterialVidro
Tipo de fonte de enerxíaAC
Voltage230 voltios
Wattage1080 vatios
Método de instalaciónSoporte de parede
Número de elementos1
Tipo de luzLED (Infrared)
Tipo de conexión de alimentaciónCon cable
UsoCasa
Pilas incluídas?Non
Requírense baterías?Non
Tipo de habitaciónEn interiores

10. Garantía e soporte

Tiqvi products are designed for reliability and performance. For warranty information and technical support, please refer to the contact details provided on the product packaging or visit the official Tiqvi websitio. Garde o recibo da compra como xustificante da mesma.

11. Información sobre a reciclaxe

This product contains electronic components and should not be disposed of with household waste. Please follow local regulations for the proper recycling of electronic products. For information on recycling and disposal of damaged products, please consult your local waste management authority.

© 2025 Tiqvi. All rights reserved.

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