Introdución
Thank you for choosing the TELE System TS9019HEVC Satellite Decoder. This device is designed to provide stable and seamless reception of Tivùsat digital satellite channels, including over 70 free HD channels. This manual will guide you through the setup, operation, and maintenance of your new decoder to ensure an optimal viewexperiencia ing.
Contido do paquete
Verifique que todos os elementos que se indican a continuación estean incluídos no seu paquete:
- TELE System TS9019HEVC Satellite Decoder
- Tivùsat HD Smartcard (Merlin)
- Fonte de alimentación externa
- Control remoto
- 2 pilas AAA
- Cable HDMI

Image: The TELE System TS9019HEVC decoder, its remote control, and the included Tivùsat Smartcard.
Configuración
1. Conexión do descodificador
- Conexión da antena de satélite: Connect your satellite dish cable to the "RF IN" port on the back of the decoder.
- Conexión HDMI: Connect one end of the supplied HDMI cable to the "HDMI" port on the decoder and the other end to an available HDMI input on your television.
- Conexión de alimentación: Connect the external power supply to the "12V DC" port on the decoder, then plug the power adapter into a wall outlet.
- Optional AV Connection: If your TV does not have an HDMI input, you can use an AV cable (not included) to connect to the "AV" port.

Image: Rear panel connections of the decoder, including RF IN, HDMI, AV, SPDIF, and 12V DC power input.
2. Inserting the Tivùsat Smartcard
The Tivùsat Smartcard is essential for accessing encrypted channels. Ensure it is inserted correctly:
- Locate the smartcard slot on the side of the decoder.
- Insert the Tivùsat Smartcard with the chip facing upwards and the arrow pointing into the slot. Push it gently until it clicks into place.

Image: Proper insertion of the Tivùsat Smartcard into the decoder's side slot.
3. Asistente de configuración inicial
After connecting all cables and inserting the smartcard, turn on your TV and select the correct HDMI input. Power on the decoder. The initial setup wizard will guide you through:
- Selección da lingua
- Satellite dish configuration
- Automatic channel scan (EASY HD)
4. Activating the Tivùsat Smartcard
To access all Tivùsat channels, your smartcard must be activated. You can activate it easily on the official Tivùsat websitio (www.tivusat.tv). Follow the instructions provided on the website for activation. Note that older Tivùsat Tiger smartcards may be obsolete and require replacement with a Merlin card.
Instrucións de funcionamento
Funcións básicas
- Encendido/apagado: Usa o POTENCIA button on the remote control or the front panel of the decoder.
- Selección de canles: Usa o P+ / P- botóns para cambiar de canle secuencialmente ou introduza o número de canle directamente co teclado numérico.
- Control de volume: Usa o VOL + / VOL- botóns para axustar o volume.
- Menú: Preme o MENÚ botón para acceder ao menú principal de configuración e funcións.
- Botón Aceptar: Confirms selections in menus or displays the channel list during live TV.
- Saída/Volta: Volta á pantalla anterior ou sae do menú.

Image: The remote control for the TELE System TS9019HEVC decoder, highlighting key function buttons.
Funcións avanzadas
- Guía electrónica de programas (EPG): Preme o EPG botón do mando a distancia para view the program schedule for upcoming broadcasts.
- Listas de favoritos: Create and manage personalized lists of your preferred channels for quick access. Refer to the on-screen menu for instructions.
- TV Pause (Timeshift): Connect a USB storage device (not included) to the USB port on the decoder. This feature allows you to pause live TV and resume viewing máis tarde.
- Automatic Channel Update: The decoder automatically updates Tivùsat channels, ensuring you always have access to the latest channel lineup.
- Función de temporizador: Set timers to automatically switch to a specific channel at a scheduled time.

Imaxe: Example of the channel list interface, displaying various Tivùsat channels.
Mantemento
Actualizacións de software
To ensure your decoder always has the latest features, improvements, and security updates, regularly check for software updates. Updates can be performed via:
- Over-The-Air (OTA): The decoder may receive updates automatically via satellite. You will be prompted on-screen if an update is available.
- USB: Download the latest firmware from the TELE System official website to a USB stick and follow the instructions provided with the firmware file for a manual update.
Always ensure the decoder remains powered on during a software update to prevent damage.
Atención Xeral
- Keep the decoder in a well-ventilated area to prevent overheating.
- Limpar o exterior cun pano suave e seco. Non empregar produtos de limpeza líquidos nin materiais abrasivos.
- Avoid exposing the decoder to direct sunlight, high temperatures, or humidity.
Resolución de problemas
| Problema | Causa posible | Solución |
|---|---|---|
| Sen sinal / Pantalla negra | Incorrect HDMI input selected on TV; Satellite cable disconnected; Dish misalignment. |
|
| "Smartcard Error" Message | Smartcard incorrectly inserted; Smartcard not activated; Obsolete smartcard. |
|
| Sen son | TV or decoder volume muted; Incorrect audio settings. |
|
| O control remoto non funciona | Dead batteries; Obstruction between remote and decoder; Remote not paired (if applicable). |
|
Especificacións
| Característica | Detalle |
|---|---|
| Marca | Sistema TELE |
| Número de modelo | 58010100 |
| Cor | Negro |
| Tecnoloxía de conectividade | USB |
| Modo de saída de audio | Estéreo |
| Total de portos HDMI | 1 |
| Dispositivos compatibles | Televisión |
| Formatos de audio admitidos | Dolby Dixital, DTS, AAC, MP3, PCM |
| Satellite Service Description | Tivùsat HD Classic and DAZN |
| Total Video Output Ports | 1 |
| Resolución de saída de vídeo | 1080 p |
| Estándares admitidos | DVB-S, H.264, MP2, MP3, AAC, HD |
| Formato de pantalla | 16:9 |
| País de Orixe | China |
Información da garantía
The TELE System TS9019HEVC Satellite Decoder comes with a 2 anos de garantía do produto from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims. For detailed terms and conditions, please refer to the warranty card included in your package or visit the official TELE System websitio.
Apoio
For further assistance, technical support, or frequently asked questions, please visit:
- TELE System Official Websitio: www.telesystem.it
- Tivùsat Support: For smartcard activation and Tivùsat specific inquiries, visit www.tivusat.tv
Antes de contactar co servizo de asistencia, asegúrate de ter reviewed the troubleshooting section of this manual.