1. Introdución
This manual provides essential information for the safe and efficient use of your Doro Leva E20 4G Flip Phone. Designed with seniors in mind, this phone features a large 2.8-inch display, contrasting keys, loud and clear sound, HD voice, a camera, and a dedicated assistance button. Please read these instructions carefully before using your new phone.

Image 1: Doro Leva E20 highlighting key features such as 4G connectivity, large display, clear sound, and hearing aid compatibility.
2. Configuración
2.1. Inserción da tarxeta SIM e da batería
Before using your phone, you must insert a SIM card (provided by your mobile network operator) and the battery.
- Open the phone: Gently open the flip phone to access the battery compartment.
- Retire a tapa da batería: Locate the notch on the back cover and carefully lift it off.
- Inserir tarxeta SIM: Slide the SIM card into the designated slot with the gold contacts facing down and the cut corner aligned as shown in the diagram (refer to your quick start guide for a visual).
- Inserir batería: Place the battery into its compartment, ensuring the contacts align with those in the phone.
- Substituír a tapa: Snap the battery cover back into place until it clicks.
2.2. Cargando o teléfono
Your phone's battery may not be fully charged upon purchase. It is recommended to fully charge the battery before first use.
- Conecte o cargador: Plug the USB Type-C cable into the charging port on the phone.
- Conectar á alimentación: Conecta o outro extremo do cargador a unha toma de corrente.
- Indicador de carga: The charging indicator on the screen will show the charging status. The phone is fully charged when the indicator shows a full battery icon.
2.3. Acendido/apagado
- Para acender: Mantén premido o vermello Finalizar chamada/Acender/Acender button until the Doro logo appears.
- Para apagalo: Mantén premido o vermello Finalizar chamada/Acender/Acender button, then select 'Power off' from the options on the screen.
3. Instrucións de funcionamento
3.1. Funcións básicas
- Facendo unha chamada:
- Introduza o número de teléfono usando o teclado.
- Preme o verde Chamar botón para iniciar a chamada.
- Respondendo a unha chamada: Simply open the flip phone to answer an incoming call. Alternatively, press the green Chamar botón.
- Finalizando unha chamada: Close the flip phone or press the red Finalizar chamada botón.
- Axuste do volume: Use the volume buttons located on the side of the phone during a call or when playing media.
3.2. Envío e recepción de mensaxes (SMS)
- No menú principal, navega ata Mensaxes.
- Seleccione Nova mensaxe.
- Introduza o número de teléfono do destinatario ou seleccione un dos seus contactos.
- Escriba a súa mensaxe usando o teclado.
- Preme Enviar.

Image 2: The Doro Leva E20's simple menu interface, showing the 'Messages' icon, along with other features like the assistance button, camera, flashlight, and IP54 splash resistance.
3.3. Cámara
The Doro Leva E20 includes a basic camera for capturing photos.
- No menú principal, seleccione Cámara.
- Encadra a túa foto usando a pantalla como viewbuscador
- Preme o OK botón para sacar unha foto.
3.4. Assistance Button (Doro Secure Button)
The dedicated assistance button is a key safety feature, allowing you to quickly contact pre-set emergency numbers.
- Configuración: Refer to the phone's settings menu under 'Assistance' to program emergency contacts.
- Activando: Press and hold the assistance button (located on the back of the phone) for a few seconds. The phone will automatically call and send an SMS to your pre-programmed emergency contacts.

Image 3: The Doro Leva E20's Doro Secure Button, designed for quick access to emergency contacts.
3.5. Lanterna
To activate the built-in flashlight:
- Locate the flashlight icon or dedicated button (if available) on the phone or in the quick settings menu.
- Press the corresponding key or navigate to the option to turn the flashlight on/off.
3.6. Botóns de acceso rápido
The Doro Leva E20 features quick access buttons for frequently used functions.
- Contactos favoritos: Assign frequently called numbers to speed dial keys.
- Cámara: A dedicated button or menu option for quick camera access.
- Mensaxes: A dedicated button or menu option for quick message access.

Image 4: The Doro Leva E20 in hand, showcasing the keypad with quick access buttons for favorite contacts, camera, and messages.
4. Mantemento
4.1. Limpeza do dispositivo
Para manter o teu teléfono en condicións óptimas:
- Use a soft, dry, lint-free cloth to clean the screen and body of the phone.
- Evite o uso de produtos químicos agresivos, disolventes de limpeza ou deterxentes fortes.
- Non expoñas o teléfono a humidade excesiva.
4.2. Coidado da batería
The Doro Leva E20 is powered by a rechargeable battery. To maximize battery life and performance:
- Charge the phone regularly. Avoid letting the battery drain completely before recharging.
- Non expoña a batería a temperaturas extremas.
- Se non vai usar o teléfono durante un período prolongado, cárgueo ao 50 % aproximadamente antes de gardalo.
4.3. Resistencia á auga
The Doro Leva E20 has an IP54 rating, meaning it is protected against dust ingress and splashing water from any direction. It is not designed to be submerged in water.
5 Solución de problemas
Se tes problemas co teu Doro Leva E20, proba as seguintes solucións:
| Problema | Posible Solución |
|---|---|
| O teléfono non se acende | Ensure the battery is charged. Connect the charger and try again. Check if the battery is correctly inserted. |
| Non se poden facer nin recibir chamadas | Check if the SIM card is correctly inserted. Ensure you have network coverage. Contact your service provider if the issue persists. |
| Mala calidade de son | Adjust the volume. Ensure the speaker/microphone is not blocked. If using a hearing aid, ensure compatibility settings are correct. |
| A batería esgotarase rapidamente | Reduce screen brightness. Close unused applications. Limit background data usage. Ensure the phone is not in an area with poor network signal, which can increase battery consumption. |
If these steps do not resolve the issue, please contact Doro customer support.
6. Especificacións
- Nome do modelo: Leva E20
- Sistema operativo: Mocor OS
- Modelo CPU: Cortex A7
- Tamaño da pantalla: 2.8 polgadas
- Resolución: 320 x 240
- Tecnoloxía móbil: 4G
- Conectividade: USB tipo C
- Capacidade de almacenamento da memoria: 17 GB
- Cor: Negro
- Resistencia á auga: IP54 (Splash-resistant)

Image 5: The Doro Leva E20's ergonomic design allows for easy portability, fitting comfortably in a bag.
7. Garantía e soporte
Your Doro Leva E20 is manufactured by Doro. For specific warranty information, including terms and conditions, please refer to the warranty card included with your product or visit the official Doro website. For technical support, troubleshooting assistance beyond this manual, or service inquiries, please contact Doro customer support directly.
Fabricante: Doro
Websitio: www.doro.com (Please check your regional Doro website for local support contact details.)