1. Introdución
Thank you for choosing the Cecotec Bongo D30 XL Connected Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your new electric scooter. Please read it thoroughly before your first ride to ensure proper use and to maximize your riding experience.
The Bongo D30 XL Connected is designed for urban mobility, featuring a powerful 700W motor, a range of up to 30 km, and 10-inch inflatable tires for a comfortable and stable ride. It also includes app connectivity for enhanced control and monitoring.
2. Información de seguridade
A súa seguridade é primordial. Siga sempre as seguintes pautas de seguridade:
- Usa sempre casco e equipamento de protección axeitado (rodilleras, cóbados) cando conduzas.
- Familiarize yourself with local traffic laws and regulations regarding electric scooters. This model complies with Spanish DGT regulations.
- Do not ride in heavy rain, on icy surfaces, or through puddles deeper than 2 cm.
- Avoid riding on uneven terrain, potholes, or over obstacles that could cause loss of control.
- Manter unha distancia de seguridade con outros vehículos e peóns.
- Non permita que nenos menores de 16 anos conduzan o escúter.
- The maximum weight limit for the rider is 100 kg.
- Perform a pre-ride check: ensure brakes are functional, tires are properly inflated, and all quick-release mechanisms are secure.
- Non realices acrobacias nin manobras perigosas.
- Sexa consciente do seu contorno e evite distraccións mentres conduce.
3. Que hai na caixa
Upon unpacking your Cecotec Bongo D30 XL Connected Electric Scooter, please verify that all components are present:
- 1 x Electric Scooter
- 1 x Manual de usuario
- 1 x cargador
- 1 x Phone Holder (pre-installed or separate, depending on packaging)
- Necessary tools for assembly (if required)
If any items are missing or damaged, please contact Cecotec customer support immediately.
4. Configuración e montaxe inicial
Siga estes pasos para preparar o seu scooter para o seu primeiro uso:
4.1 Despregar o escúter
- Coloque o scooter nunha superficie plana.
- Localice o mecanismo de pregamento na base da columna de dirección.
- Release the locking lever and carefully lift the steering column until it clicks into place.
- Secure the locking lever to prevent accidental folding.

Image: The scooter can be folded for easy transport and storage.
4.2 Handlebar Attachment (if applicable)
If the handlebars are not pre-attached, align them with the steering column and secure them using the provided screws and tools. Ensure they are firmly tightened.
4.3 Carga inicial
Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port on the scooter and then to a power outlet. The indicator light on the charger will change (e.g., from red to green) when charging is complete. This typically takes several hours.
4.4 Inflado dos pneumáticos
The Bongo D30 XL Connected features 10-inch inflatable tires. Check the tire pressure before each ride. Refer to the tire sidewall for the recommended PSI. Proper inflation ensures optimal performance, range, and safety.

Image: Detail of the 10-inch inflatable tire, providing grip and adherence.
4.5 Conexión á aplicación
Download the official Cecotec Bongo app from your smartphone's app store. Follow the in-app instructions to pair your scooter via Bluetooth. The app allows you to control various functionalities and monitor your scooter's status.

Image: Control your scooter's functions directly from your smartphone using the dedicated app.
5. Instrucións de funcionamento
Once assembled and charged, you are ready to ride. Always ensure you are in a safe environment away from traffic for your first few rides.
5.1 Acendido/Apagado
- Para acender: Prema e manteña premido o botón de acendido no manillar durante uns segundos ata que se ilumine a pantalla.
- Para apagar: manteña premido o botón de acendido de novo ata que a pantalla se apague.
5.2 Montar
- Coloca un pé firmemente na plataforma.
- Empúxate co outro pé para gañar impulso inicial (arranque con patada).
- Once moving, gently press the accelerator lever with your thumb.
- Place your other foot on the deck.
- Manteña unha postura equilibrada e as dúas mans no manillar.

Image: Enjoy smooth rides with the Bongo D30 XL Connected electric scooter.

Image: The scooter offers an autonomy of up to 30 km for long distances.
5.3 Freada
The scooter is equipped with an electric front brake and a rear disc brake for maximum safety.
- To brake, gently squeeze the brake levers on the handlebars.
- Aplique os dous freos simultaneamente para unha parada eficaz e controlada.
- Avoid sudden or harsh braking, especially at high speeds, to prevent skidding.

Image: The scooter features front electric and rear disc brakes for enhanced safety.
5.4 Riding Modes (if applicable)
Your scooter may feature different riding modes (e.g., Eco, Standard, Sport) accessible via the display or the mobile app. Select the appropriate mode based on your desired speed and battery conservation needs.
6. Mantemento
Un mantemento regular garante a lonxevidade e o funcionamento seguro do seu scooter.
6.1 Coidado coa batería
- Cargue a batería regularmente, mesmo se o escúter non se usa durante períodos prolongados (polo menos unha vez cada 30 días).
- Evite descargar completamente a batería antes de recargala.
- Non expoña a batería a temperaturas extremas.
- Use only the original charger provided by Cecotec.
6.2 Mantemento dos pneumáticos
- Comprobe regularmente a presión dos pneumáticos e íncheos segundo a presión recomendada en PSI.
- Inspeccione os pneumáticos antes de cada saída para ver se teñen desgaste, pinchazos ou danos.
6.3 Inspección dos freos
- Check brake functionality before every ride.
- Ensure brake levers are responsive and provide adequate stopping power.
- Inspect brake pads and discs for wear and replace if necessary.
6.4 Limpeza xeral
- Limpa o scooter cun anuncioamp cloth. Do not use high-pressure water jets or corrosive cleaning agents.
- Evite introducir auga nos compoñentes eléctricos.
7 Solución de problemas
Se tes problemas coa túa scooter, consulta os seguintes problemas e solucións comúns:
| Problema | Causa posible | Solución |
|---|---|---|
| A scooter non se acende | Low battery; loose connection; power button malfunction | Charge the battery; check all connections; contact support if issue persists |
| Reduced range/autonomy | Under-inflated tires; heavy load; riding uphill frequently; cold weather; battery degradation | Inflate tires to correct pressure; reduce load; ride in Eco mode; ensure proper battery care |
| Os freos parecen débiles | Worn brake pads; loose brake cable; air in hydraulic system (disc brake) | Inspect and replace brake pads; adjust brake cable tension; seek professional service |
| Ruídos pouco habituais durante o funcionamento | Loose components; debris in wheels; motor issue | Check all screws and bolts; inspect wheels for foreign objects; contact support |
| A aplicación non se conecta | Bluetooth off; app not updated; scooter not in pairing mode | Ensure Bluetooth is on; update app; restart scooter and app; try pairing again |
For issues not listed here or if solutions do not resolve the problem, please contact Cecotec customer support.
8. Especificacións
Below are the technical specifications for the Cecotec Bongo D30 XL Connected Electric Scooter:
| Característica | Especificación |
|---|---|
| Nome do modelo | Bongo D30 XL Connected |
| Número de modelo | A90_EU01_007340 |
| Marca | Cecotec |
| Potencia máxima | 700 W (pico) |
| Potencia nominal | 350 W |
| Capacidade da batería | 270 Wh, 36 V, 7.5 Ah |
| Máxima Autonomía | Up to 30 km (under controlled conditions) |
| Tamaño do pneumático | 10 inches (inflatable) |
| Sistema de freos | Front electric brake, Rear disc brake |
| Límite de peso máximo | 100 kg |
| Dimensións do produto | 200 x 750 x 140 cm (unfolded); 2l x 0.75w x 1.4h meters |
| Peso do produto | 16.5 kg |
| Material do marco | Aluminio |
| Características especiais | App Control, DGT Homologated, Phone Holder |
| Cor | Grey and Orange |
Note: Autonomy may vary based on user weight, terrain, temperature, wind, battery condition, riding mode, and driving style.
9. Garantía e soporte
9.1 Información da garantía
Your Cecotec Bongo D30 XL Connected Electric Scooter comes with a standard manufacturer's warranty. Please refer to the warranty card included in your packaging or visit the official Cecotec websitio web para obter termos e condicións detallados. Garda o comprobante de compra para reclamacións de garantía.
9.2 Atención ao cliente
For technical assistance, spare parts, or any questions regarding your scooter, please contact Cecotec customer support:
- Websitio: Visita o Cecotec oficial websitio web con recursos de apoio e formularios de contacto.
- Correo electrónico: Refer to your warranty documentation for specific support email addresses.
- Teléfono: Check the Cecotec websitio web con números de teléfono de atención ao cliente rexionais.
When contacting support, please have your model number (A90_EU01_007340) and proof of purchase readily available.