Hieasy X24

Hieasy 4MP 2.5K Window Security Camera User Manual

Modelo: X24

1. Introdución

Welcome to the Hieasy 4MP 2.5K Window Security Camera user manual. This guide provides detailed instructions for setting up, operating, and maintaining your new security camera. Designed for indoor use, this camera offers 2.5K Ultra HD resolution, color night vision, and flexible storage options without requiring a subscription. Please read this manual thoroughly before use to ensure proper installation and functionality.

2. Contido do paquete

Verifique que todos os elementos que se indican a continuación estean incluídos no seu paquete. Se falta algún elemento ou está danado, póñase en contacto co servizo de atención ao cliente.

  • Camera Body (x2)
  • 6.6/Ft Charging Cable (x2)
  • Manual de instrucións (x1)
  • Adaptador de alimentación (x2)
  • 32GB Micro SD Card (x2)
  • Magnetic Sheet (x4)
  • Wire Holder (x4)
Contents of the Hieasy 4MP 2.5K Window Security Camera package

Image: All components included in the Hieasy 4MP 2.5K Window Security Camera 2-pack, including cameras, cables, power adapters, SD cards, magnetic sheets, and wire holders.

3. Características do produto

The Hieasy 4MP 2.5K Window Security Camera offers advanced features for reliable indoor surveillance:

  • Resolución 2.5K Ultra HD: Captures clear and detailed video at 2560x1440 resolution.
  • 4MP Lens & Color Night Vision: Provides full-color images even in low-light conditions, enhancing nighttime security.
  • Deseño de montaxe magnética: Allows for quick and easy installation on windows without damage.
  • Dual-Band Wi-Fi Connectivity: Supports both 2.4G and 5G Wi-Fi for flexible and stable connection.
  • Sen taxas de subscrición: All core features are available without recurring costs.
  • Customizable Motion Detection: Define specific detection zones and receive timely alerts.
  • Almacenamento local: Supports up to 512GB Micro SD card for 24/7 recording (32GB card included).
  • Remote Access & Device Sharing: View live feeds from your smartphone and share access with up to 16 users.
Acabadoview of Hieasy camera features including 2.5K HD, color night vision, 24/7 monitoring, and no subscription

Image: A visual summary of the camera's key features, including 2.5K HD quality, color night vision, 24/7 monitoring, and free subscription for features.

Comparison of 2.5K HD color night vision with traditional black and white infrared night vision

Image: A comparison demonstrating the superior clarity and color reproduction of 2.5K HD color night vision compared to standard 2K color night vision and traditional black and white infrared night vision.

4. Configuración e instalación

The Hieasy camera features a magnetic mounting design for quick and easy installation on windows.

4.1 Instalación física

  1. Preparar a xanela: Ensure the window surface is clean and dry where you intend to mount the camera.
  2. Attach Magnetic Sheet: Peel off the protective film from one side of a magnetic sheet and firmly press it onto the desired spot on your window.
  3. Montar a cámara: Align the camera with the magnetic sheet on the window. The camera will magnetically attach, securing it in place.
  4. Conectar enerxía: Plug the charging cable into the camera and connect the power adapter to an electrical outlet.
  5. Organizar cables: Use the provided wire holders to secure the charging cable neatly along the window frame or wall.
Three-step installation process: Stick, Press, Done for the Hieasy window camera

Image: A visual guide showing the simple three-step installation: sticking the magnetic sheet, pressing the camera onto it, and completing the setup.

Detailed peel-and-stick installation steps for the Hieasy camera

Image: A three-panel illustration detailing the peel-and-stick installation: tearing off the sticker and installing the metal piece, attaching the camera to the iron plate, and securing the wire with a cable organizer.

4.2 App Pairing and Wi-Fi Connection

  1. Descarga a aplicación: Busca the official Hieasy app on your smartphone's app store (iOS or Android).
  2. Crear conta: Open the app and follow the on-screen instructions to create a new user account or log in.
  3. Engadir dispositivo: Select the option to add a new device. The camera supports both Bluetooth and Wi-Fi connectivity for initial pairing.
  4. Conectar a wifi: Follow the app's prompts to connect the camera to your 2.4G or 5G Wi-Fi network. Ensure your phone is connected to the same Wi-Fi network during setup.
  5. Configuración completa: Once connected, you can name your camera and adjust initial settings.

5. Instrucións de funcionamento

5.1 En directo View e Gravación

Access the Hieasy app on your smartphone to view the live feed from your camera anytime, anywhere. The camera supports 24/7 continuous recording to the installed Micro SD card.

5.2 Detección de movemento e alertas

The camera features customizable motion detection zones. You can define specific areas within the camera's view to monitor for activity. When motion is detected, the camera will:

  • Send push notifications to your smartphone.
  • Sound an alarm (if enabled in settings).
  • Automatically record video of the event.
Hieasy camera detecting a person and sending a phone alert

Image: The Hieasy camera monitoring an outdoor area, detecting a person, and triggering an alert notification on a smartphone.

Examples of motion detection scenarios including warning areas and people counting

Image: A grid illustrating various detection capabilities such as general motion detection, defining warning areas, leave detection, and people counting.

Custom area detection and 4x zoom feature of the Hieasy camera

Image: A person delivering a package, demonstrating the camera's custom area detection and 4x digital zoom capabilities to capture details without blind spots.

Visión nocturna a cor 5.3

Equipped with a 4-megapixel lens and advanced low-light algorithms, the camera provides clear, full-color video even in dark environments, ensuring no critical details are missed during nighttime surveillance.

Comparison of color night vision with 2.5K HD and 4MP resolution versus traditional night vision

Image: A three-panel comparison showing the clarity of color night vision with 2.5K HD and 4MP resolution against standard 2K and traditional black and white night vision, highlighting visible colors at night.

6. Opcións de almacenamento

The Hieasy camera supports local storage via a Micro SD card, eliminating the need for cloud subscription fees. A 32GB Micro SD card is included with your purchase, and the camera supports cards up to 512GB.

  • Gravación 24/7: The camera can continuously record footage to the SD card.
  • Gravación do evento: Motion-triggered events are automatically saved to the SD card.
  • Seguridade de datos: Your recorded data is stored locally, ensuring privacy.
Hieasy camera with Micro SD card for local storage

Image: The Hieasy camera highlighting its secure local storage option with a Micro SD card, supporting up to 512GB and including a 32GB card.

7. Compartir dispositivos

You can easily share access to your camera's live feed and recorded events with family members, roommates, or team staff. The device supports sharing with up to 16 users, allowing multiple individuals to monitor the premises simultaneously.

  1. Access Sharing Settings: In the Hieasy app, navigate to the camera settings and find the 'Device Sharing' option.
  2. Invite Users: You can invite other users by entering their account details or by generating a shareable link/QR code.
  3. Manage Permissions: Assign appropriate viewing or management permissions to each shared user.
Three smartphones displaying the live feed from the Hieasy camera, illustrating device sharing

Image: Three smartphones simultaneously displaying the live camera feed, demonstrating the device sharing feature for multiple users.

Map showing shared access to the Hieasy camera across different locations

Image: A map illustrating how family and friends can view the camera feed from various locations, emphasizing remote access and sharing capabilities.

8. Mantemento

To ensure optimal performance and longevity of your Hieasy camera, follow these maintenance guidelines:

  • Limpeza: Limpe con coidado a lente e o corpo da cámara cun pano suave e seco. Evite o uso de produtos químicos agresivos ou materiais abrasivos.
  • Actualizacións de firmware: Regularly check the Hieasy app for available firmware updates to ensure your camera has the latest features and security enhancements.
  • Xestión da tarxeta SD: Periódicamente review e facer unha copia de seguridade dos alimentos importantestage from your Micro SD card. If the card becomes full, older footage will be overwritten automatically (loop recording). Consider formatting the SD card through the app if you experience recording issues.
  • Fonte de alimentación: Use only the provided power adapter and charging cable to prevent damage to the camera.

9 Solución de problemas

If you encounter issues with your Hieasy camera, refer to the following common problems and solutions:

ProblemaPosible Solución
A cámara non se conecta á wifi.
  • Asegúrate de que a cámara estea dentro do alcance do teu enrutador Wi-Fi.
  • Verify that you are connecting to the correct 2.4GHz or 5GHz Wi-Fi network and entered the password correctly.
  • Reinicia o teu enrutador Wi-Fi e a cámara.
  • Try moving the camera closer to the router during the initial setup process.
  • Check if your router has MAC address filtering enabled; if so, add the camera's MAC address.
Poor image quality or blurry video.
  • Limpe a lente da cámara cun pano suave e seco.
  • Asegúrate de que non haxa obstáculos diante da lente.
  • Comproba a intensidade do sinal wifi; un sinal débil pode afectar á calidade da transmisión.
Camera is not recording.
  • Verify that a Micro SD card is properly inserted.
  • Check the SD card status in the app; it might be full or corrupted. Format the card if necessary (this will erase all data).
  • Ensure continuous recording or motion detection recording is enabled in the app settings.
Sen alertas de detección de movemento.
  • Asegúrate de que a detección de movemento estea activada na configuración da aplicación.
  • Verify that detection zones are correctly configured.
  • Check your phone's notification settings to ensure the Hieasy app is allowed to send notifications.
  • Axusta a configuración da sensibilidade ao movemento na aplicación.

10. Especificacións

CaracterísticaDetalle
Nome do modelo4MP 2.5K Window Camera (X24)
Uso interior/exteriorInterior
Resolución de captura de vídeo2.5K (2560x1440p)
Resolución efectiva de fotografías4 MP
Tecnoloxía de conectividadeWired (Power), Wireless (Data)
Comunicación sen fíos2.4G & 5G Wi-Fi (Dual-Band)
Fonte de enerxíaEléctrico con cable (5 voltios)
Tipo de montaxeWindow Mount (Magnetic / Self Adhesive)
Range de visión nocturna33 pés (visión nocturna en cor)
Viewángulo ing100 graos
Velocidade de cadros25 fotogramas por segundo
AlmacenamentoMicro SD Card (32GB included, supports up to 512GB)
Método de controlAplicación (Android/iOS)
Dimensións (L x W x H)3.2 x 2 x 1.2 polgadas
Peso do elemento13.7 onzas
MaterialPlástico
Características especiais2.5K Night Vision, 24/7 Recording, No Subscription Required

11. Garantía e soporte

Hieasy is committed to providing high-quality products and customer satisfaction. For any product-related inquiries, technical support, or warranty claims, please contact Hieasy customer service through the contact information provided on our official website or within the Hieasy app. Please retain your proof of purchase for warranty purposes.

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