Redkey R11

Redkey R11 Robot Vacuum and Mop User Manual

Modelo: R11

1. Introdución

Thank you for choosing the Redkey R11 Robot Vacuum and Mop. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read it thoroughly before first use and keep it for future reference.

The Redkey R11 is an advanced cleaning robot designed to simplify your home cleaning routine. It features powerful 20,000 Pa suction, 3-in-1 sweeping, vacuuming, and mopping capabilities, precise LiDAR navigation, and a convenient auto-empty station. Its intelligent design ensures thorough cleaning while maintaining quiet operation.

Redkey R11 Robot Vacuum and Mop with auto-empty station and accessories

Image 1.1: Redkey R11 Robot Vacuum and Mop with its auto-empty station and included accessories, showcasing its comprehensive cleaning system.

2. Contido do paquete

Before setting up your Redkey R11, please verify that all components are present in the package:

Diagram showing all components included in the Redkey R11 package

Image 2.1: Visual representation of all items included in the Redkey R11 product package.

3. Guía de configuración

3.1 Colocación da estación de carga

Place the auto-empty station against a wall in an open area, ensuring there are no obstacles within 1 meter (3 feet) to the front and 0.5 meters (1.5 feet) to the sides. Connect the power adapter to the station and plug it into a power outlet. Ensure the station is on a hard, flat surface.

3.2 Carga inicial

Place the Redkey R11 robot onto the charging station. Ensure the charging contacts on the robot align with those on the station. The robot will begin charging automatically. For first-time use, fully charge the robot before operation, which may take several hours.

3.3 Conexión da aplicación e configuración do Wi-Fi

  1. Download the "Redkey Smart" app from your smartphone's app store (iOS or Android).
  2. Abre a aplicación e crea unha conta.
  3. Follow the in-app instructions to add your Redkey R11 device. Ensure your smartphone is connected to a 2.4 GHz Wi-Fi network, as the robot only supports this frequency.
  4. A aplicación guiarache a través da conexión do robot á túa rede wifi doméstica.

4. Instrucións de funcionamento

4.1 Cleaning Modes (3-in-1 Functionality)

The Redkey R11 offers versatile cleaning options:

Redkey R11 demonstrating vacuum only, mop only, and vacuum and mop modes

Image 4.1: The Redkey R11 can operate in vacuum-only, mop-only, or combined vacuum and mop modes, adapting to different cleaning needs.

4.2 Axuste da potencia de succión e do caudal de auga

You can customize the cleaning intensity via the app:

Redkey R11 with 20,000 Pa suction power, showing high-performance motor and long-lasting battery

Image 4.2: The Redkey R11 features a powerful 20,000 Pa suction, driven by a high-performance motor and a 3200 mAh long-lasting battery.

4.3 Navegación e cartografía LiDAR

The Redkey R11 utilizes 360° LiDAR navigation to create precise maps of your home. This intelligent system ensures efficient cleaning paths, avoiding missed spots or repeated areas. The app provides real-time map updates and supports multi-level mapping for homes with multiple floors.

Redkey R11 demonstrating LiDAR navigation and mapping features

Image 4.3: The robot uses 360° LiDAR navigation for fast and accurate mapping, providing real-time updates and supporting multi-level floor plans.

4.4 App Control and Customization

The Redkey Smart app provides comprehensive control over your robot:

Redkey R11 app interface showing customizable cleaning schedules for different rooms

Image 4.4: The app allows for easy customization of cleaning tasks, including scheduling and adjusting settings per room.

Redkey R11 avoiding virtual barriers and no-go zones

Image 4.5: Users can set virtual barriers and no-go zones via the app for intelligent and secure cleaning management.

4.5 Control por voz

The Redkey R11 is compatible with Amazon Alexa and Google Home. Once connected, you can start, stop, or pause cleaning using simple voice commands.

Redkey R11 being controlled by voice command via a smart speaker

Image 4.6: Control your Redkey R11 conveniently using voice commands through Amazon Alexa or Google Home.

4.6 Obstacle Avoidance and Edge Cleaning

Equipped with anti-drop, anti-collision, and anti-entanglement sensors, the Redkey R11 ensures safe operation. It can overcome obstacles up to 20mm (15mm with the mop support attached). The extended mechanical side brush ensures thorough cleaning along edges and in corners, covering up to 99% of these areas.

Redkey R11 cleaning along an edge with its extended side brush

Image 4.7: The professional extended side brush effectively cleans edges and corners, ensuring comprehensive coverage.

5. Mantemento

5.1 Estación de baleirado automático

The 4L dust bag in the auto-empty station can hold dirt for up to 90 days, significantly reducing the frequency of manual emptying. Replace the dust bag when the app indicates it is full or when you notice reduced suction performance.

Redkey R11 auto-empty station with a 4L dust bag

Image 5.1: The auto-empty station with a 4L dust bag allows for up to 90 days of hands-free dust disposal.

5.2 Papeleira e depósito de auga

Regularly empty and clean the 2-in-1 dustbin and water tank. Rinse the water tank and allow it to air dry completely before reinserting. For optimal mopping, ensure the mopping cloth is clean.

5.3 Pincéis e filtros

6 Solución de problemas

If you encounter issues with your Redkey R11, refer to the following common problems and solutions:

ProblemaCausa posibleSolución
O robot non arranca nin responde.Batería baixa; interruptor de alimentación apagado; robot atascado.Cargue o robot; asegúrese de que o interruptor de alimentación estea aceso; elimine calquera obstrución.
O robot quédase atascado con frecuencia.Obstacles (cables, small objects); High thresholds; Sensors dirty.Clear the cleaning area; Use virtual walls in the app; Clean sensors.
Mal rendemento de succión.Depósito do po cheo; filtro obstruído; cepillo principal enredado.Baleirar o colector de po; Limpar/substituír o filtro; Limpar o cepillo principal.
Mopping is ineffective or leaves streaks.Water tank empty; Mopping cloth dirty; Incorrect water flow setting.Fill water tank; Clean/replace mopping cloth; Adjust water flow in app.
Problemas de conexión coa aplicación.Incorrect Wi-Fi (not 2.4 GHz); Weak signal; Robot offline.Ensure 2.4 GHz Wi-Fi; Move robot closer to router; Restart robot and app.
Auto-empty station not working.Dust bag full; Suction port blocked; Station not powered.Replace dust bag; Clear blockages; Check power connection.

If the problem persists, please contact Redkey customer support.

7. Especificacións

CaracterísticaDetalle
MarcaRedkey
ModeloR11
CorBranco
Dimensións do produto32 x 32 x 10 cm
Peso do elemento7.35 kg
Dust Bag Capacity (Auto-Empty Station)4 litros
Potencia de succiónAta 20,000 Pa
Capacidade da batería3200 mAh
Nivel de ruído55 dB
Tipo de navegaciónLiDAR
Capacidade de escalada de obstáculosUp to 20 mm (15 mm with mop support)
Características especiaisAnti-collision, Simultaneous vacuuming and mopping, Low noise, Virtual boundaries, Easy-to-empty dirt container, Removable container
ConectividadeWi-Fi 2.4 GHz, Amazon Alexa, Google Home

8. Garantía e soporte

Redkey provides the following support for your R11 Robot Vacuum and Mop:

For technical assistance, warranty claims, or any other inquiries, please contact Redkey customer support through the official website or the Redkey Smart app.

Redkey customer service details: 2 years free warranty, 24H online services, 100% satisfaction

Image 8.1: Redkey's commitment to quality after-sales service, including warranty and support.