Trust DOORCAM-4000 Wireless Outdoor Video Doorbell

Introdución

This manual provides detailed instructions for the installation, operation, and maintenance of your Trust DOORCAM-4000 Wireless Outdoor Video Doorbell. This device features a 2K HD 3MP camera, two-way audio communication, person detection, night vision, and can be controlled via the free Trust WiFi application. It includes a wireless chime for indoor alerts.

Contido do paquete

Comprobe que todos os elementos estean presentes no paquete:

• Cámara de timbre de vídeo
• Wireless Chime Unit
• Mounting Materials (screws, wall plugs)
• Cable de carga USB-C
• Manual de usuario

Características clave

• 2K HD 3MP Camera: Provides clear video recording and live view.
• Conectividade WiFi de 2.4 GHz: Ensures stable connection to your home network.
• Audio bidireccional: Communicate with visitors directly through the app.
• Detección de persoas: Advanced motion detection to minimize false alerts.
• Clasificación de impermeabilidade IP65: Deseñado para uso no exterior en diversas condicións meteorolóxicas.
• Visión nocturna: Visibilidade clara mesmo en condicións de pouca luz.
• Control da aplicación: Xestionar a configuración, view live feed, and receive notifications via the Trust WiFi app.
• Almacenamento local: Supports Micro SD card up to 256GB for secure video storage (card not included).
• Opcións de enerxía flexibles: Can be powered wirelessly via battery or wired (8-24V).
• Wireless Chime Included: Hear doorbell rings inside your home.

The Trust Video Doorbell features 2K HD 3MP video, night vision, motion detection, and IP65 splash resistance for reliable outdoor performance.

Configuración

Follow these steps to set up your Trust DOORCAM-4000 Video Doorbell and connect it to the Trust WiFi app.

App Installation and Device Pairing

1. Step 1: Download the Trust WiFi App.
   Busca "Trust WiFi" in your smartphone's app store (iOS or Android) and install the application.
2. Step 2: Open the Trust WiFi App.
   Launch the Trust WiFi application on your smartphone.
   

   The Trust WiFi app allows full control and monitoring of your doorbell.
3. Paso 3: Engadir dispositivo.
   In the app, select "Add Device" or tap the "+" icon. Ensure Bluetooth is enabled on your smartphone.
4. Step 4: Select Doorbell Camera.
   From the list of device categories, navigate to "Doorbell Camera" and select your doorbell model (DOORCAM-3000/4000).
5. Step 5: Reset Device.
   Follow the on-screen instructions to activate the doorbell camera by holding down the ON/OFF button for 5 seconds. Ensure the LED indicator is flashing red and a tone is heard. If the LED is not flashing red or no tone is heard, press the reset button for 5 seconds. Then select "Next step" in the app.
6. Step 6: Connect to 2.4GHz WiFi.
   Select your 2.4 GHz WiFi network and enter the password. Importante: The camera only operates on a 2.4 GHz WiFi network. Click "Next".
7. Step 7: Confirm WiFi Credentials.
   Review your WiFi details and click "Confirm and Proceed".
8. Step 8: Scan QR Code.
   Scan the QR code displayed on your smartphone screen with the doorbell camera. Hold the camera at a distance of 15 to 20 cm from the QR code. The camera will emit a confirmation signal. Select "I Heard a Prompt" in the app.
9. Step 9 (Optional): Name Your Camera.
   You can assign a custom name to your doorbell camera. Press "Done" to confirm.
10. Step 10: Installation Complete.
    The device will now be added to your app. Once the installation is complete, you can access the live feed and settings.

Instalación física

The doorbell offers flexible installation options, either wireless (battery-powered) or wired (8-24V).

The doorbell can be installed wirelessly or wired, offering flexible placement options.

• Instalación sen fíos: Use the provided mounting materials to secure the doorbell to your desired outdoor location. Ensure the battery is charged via the USB-C cable before installation.
• Instalación por cable: Connect the doorbell to existing 8-24V doorbell wiring. Consult a qualified electrician if you are unsure about wiring procedures.

Guía de instalación de video

Instrucións de funcionamento

Once installed and connected, operate your video doorbell using the Trust WiFi app.

• En directo View: Abre a aplicación para view a live feed from your doorbell camera at any time.
• Comunicación bidireccional: When a visitor presses the doorbell or motion is detected, you will receive a notification. Tap the notification to answer and speak with the visitor using the built-in microphone and speaker.
• Gravación: The camera can optionally record in 3MP (2K) HD when the doorbell is pressed or motion is detected. Recordings are saved to a Micro SD card (if installed).
• Visión nocturna: The doorbell automatically switches to night vision mode in low-light conditions, providing clear images.
• Chime Operation: The included wireless chime will sound when the doorbell button is pressed, alerting you inside your home.

Monitor your entrance 24/7 with motion detection and night vision capabilities.

Engage in two-way audio communication with visitors directly from your smartphone.

Mantemento

• Limpeza: Limpe a lente da cámara e a superficie do timbre cun pano suave eamp pano. Evite produtos de limpeza abrasivos.
• Carga da batería: If using wireless installation, monitor the battery level via the app. Recharge the doorbell using the provided USB-C cable when necessary.
• Actualizacións de firmware: Regularly check the Trust WiFi app for available firmware updates to ensure optimal performance and security.
• Tarxeta Micro SD: If using local storage, periodically check the Micro SD card for storage capacity and data integrity. Format the card through the app if needed.

Easily recharge your doorbell using the included USB-C cable.

Resolución de problemas

• Doorbell not connecting to WiFi: Ensure your WiFi network is 2.4 GHz. Check your WiFi password. Move the doorbell closer to your router.
• Sen notificacións: Check app notification settings on your smartphone and within the Trust WiFi app. Ensure the doorbell has a stable internet connection.
• Mala calidade de vídeo: Ensure the camera lens is clean. Check your WiFi signal strength.
• Motion detection issues: Adjust motion detection sensitivity in the app. Ensure the detection area is clear of obstructions.
• O timbre non soa: Ensure the wireless chime is powered on and paired with the doorbell. Check its proximity to the doorbell.
• A batería esgotando rapidamente: Reduce motion detection sensitivity or frequency of recordings. Ensure the doorbell is not in an area with constant activity.

Especificacións

Garantía e Soporte

The Trust DOORCAM-4000 Video Doorbell comes with a 2 ano de garantía desde a data de compra. Esta garantía cobre defectos de fabricación e avarías de funcionamento en condicións normais de uso.

For technical support, troubleshooting assistance, or warranty claims, please visit the official Trust websitio web ou póñase en contacto co servizo de atención ao cliente. Garde o comprobante de compra para validar a garantía.