1. Información de seguridade
Please read this manual carefully before operating your TopMate ES11 mobility tricycle. Failure to follow instructions and safety warnings may result in injury or damage to the product.
- Always wear appropriate safety gear, including a helmet, when operating the tricycle.
- Asegúrese de que todos os compoñentes estean ben fixados antes de cada uso.
- Non conduzas o triciclo baixo os efectos do alcol ou as drogas.
- Observe todas as leis e regulamentos locais de tráfico.
- Evita conducir con choiva intensa, neve ou xeo.
- Non exceda a capacidade de carga máxima de 136 kg.
- Manteña as mans e os pés lonxe das pezas móbiles.
2. Produto rematadoview
The TopMate ES11 is a versatile 3-wheel electric mobility tricycle designed for adults and seniors, offering convenience, comfort, and portability. It features a lightweight, foldable design, powerful dual motors, and a removable battery for extended range.

Figure 2.1: TopMate ES11 Mobility Tricycle in its operational state.
Características principais:
- One-Click Folding System: Para un fácil almacenamento e transporte.
- Motores duales poderosos: Provides strong acceleration and climbing ability.
- Batería de ións de litio extraíble: Offers convenient charging and a range of 26-32 km.
- Modos de velocidade múltiples: Including a dedicated 1.6 km/h Shopping Mode and 3 adjustable speeds (5/11/24 km/h).
- Ergonomic Seat: Designed for comfort during long rides.
- Cesta extraíble: For carrying personal items or groceries.
3. Configuración e montaxe
3.1 Desembalaxe
Retire con coidado todos os compoñentes da embalaxe. Asegúrese de que estean presentes todas as pezas enumeradas na lista de embalaxe. Garde a embalaxe para o seu almacenamento ou transporte futuros.
3.2 Unfolding the Tricycle
The ES11 features a quick one-step folding mechanism. To unfold, release the locking mechanism and extend the frame until it clicks into place. Ensure all locking pins are engaged for safe operation.

Figure 3.1: The ES11 tricycle can be easily unfolded and stored in a car trunk.

Figura 3.2: detallada view of the tricycle's folding mechanism.
3.3 Instalación da batería
The ES11 comes with a removable 48V 10.4Ah lithium-ion battery. To install, slide the battery into its designated compartment located under the seat until it locks securely. Ensure the battery is fully charged before first use.

Figure 3.3: The removable battery offers flexible charging options.
3.4 Basket Attachment
The removable basket can be attached to the front of the tricycle for carrying personal items. Align the basket's hooks with the mounting points on the handlebars and secure it firmly.

Figure 3.4: The large capacity removable basket is convenient for shopping.
4. Instrucións de funcionamento
4.1 Acendido/Apagado
Insert the key into the ignition and turn it to the 'ON' position to power on the tricycle. The display will illuminate. To power off, turn the key to the 'OFF' position and remove it.
4.2 Modos de velocidade
The ES11 offers multiple speed settings to suit various riding conditions:
- Shopping Mode: A gentle speed of 1.6 km/h, ideal for crowded areas like stores or sidewalks.
- Velocidades axustables: Three additional speeds are available: 5 km/h, 11 km/h, and 24 km/h. Use the control panel to switch between these modes.

Figure 4.1: The intuitive control panel allows for easy speed adjustment.
4.3 Throttle and Brakes
Use the throttle on the right handlebar to accelerate. Apply the brake levers on both handlebars to slow down or stop. The ES11 is equipped with a dual drum brake system for reliable stopping power.
4.4 Función inversa
A dedicated reverse button (3 km/h) is located on the control panel for easy maneuvering in tight spaces.
4.5 Consellos de condución
- Start in a low-speed mode until you are comfortable with the tricycle's operation.
- Manter unha distancia de seguridade con outros vehículos e peóns.
- Sexa consciente da súa contorna e dos posibles perigos.
- The dual motors provide excellent power for inclines up to 15 degrees.

Figure 4.2: The ES11 is powered by two 48V 350W motors, providing a maximum speed of 24 km/h and 24 Nm torque.
5. Información da batería
5.1 Carga da batería
The 48V 10.4Ah lithium-ion battery can be charged while installed on the tricycle or removed. Connect the charger to the battery's charging port and then plug it into a standard wall outlet. The charging indicator on the charger will show the charging status. A full charge typically takes 5-6 hours.
5.2 Coidado coa batería
- Evite descargar completamente a batería antes de recargala.
- Almacene a batería nun lugar fresco e seco cando non estea en uso.
- If storing for an extended period, charge the battery to approximately 50-70% every 2-3 months.
- Use only the official TopMate charger provided with your tricycle.

Figure 5.1: The 48V 10.4Ah removable battery provides a range of 26-32 km.
6. Mantemento
6.1 Limpeza
Limpa o triciclo con anuncioamp cloth after use. Avoid using high-pressure water jets or harsh chemicals, which can damage electronic components.
6.2 Coidado dos pneumáticos
Regularly check the tire pressure and inflate to the recommended PSI (refer to the tire sidewall for details). Inspect tires for wear and tear, and replace them if necessary. The 10-inch tires are designed for various road conditions.

Figure 6.1: The 10-inch tires provide excellent grip on diverse surfaces.
6.3 Almacenamento
When not in use, store the folded tricycle in a dry, sheltered location to protect it from elements and extreme temperatures.
7 Solución de problemas
If you encounter any issues with your TopMate ES11, please refer to the following common troubleshooting steps:
| Problema | Causa posible | Solución |
|---|---|---|
| Tricycle does not power on | Battery not installed correctly; Battery discharged; Key not fully turned. | Ensure battery is securely locked; Charge the battery; Turn key fully to 'ON' position. |
| Perda de potencia durante a condución | Low battery charge; Overload. | Recharge the battery; Reduce load on the tricycle. |
| Brakes feel loose | Necesítase un axuste do cable de freo. | Axuste a tensión do cable do freo (consulte un profesional se ten dúbidas). |
| Ruídos pouco comúns | Compoñentes soltos; Obxecto estraño. | Inspect for loose screws or parts and tighten; Check for any obstructions. |
If the issue persists after attempting these solutions, please contact TopMate customer support.
8. Especificacións
| Característica | Detalle |
|---|---|
| Marca | TopMate |
| Nome do modelo | ES11 |
| Cor | Negro |
| Material | Aluminio |
| Tamaño da roda | 10 polgadas |
| Tipo de freo | Dual Drum Brake |
| Potencia do motor | 2 x 350 W (700 W en total) |
| Velocidade máxima | 24 km/h |
| Torque | 24 Nm |
| Ángulo de escalada | Ata 15° |
| Batería | 48V 10.4Ah Lithium-Ion (Removable) |
| Rango por carga | 26-32 km |
| Tempo de carga | 5-6 horas |
| Capacidade de carga máxima | 136 kg |
| Compoñentes incluídos | Cesta de bicicleta |
9. Garantía e soporte
9.1 Información da garantía
The TopMate ES11 Mobility Tricycle comes with a 2 anos de garantía do fabricanteEsta garantía cobre defectos de materiais e fabricación en condicións normais de uso. Conserve o comprobante de compra para reclamacións de garantía.
9.2 Atención ao cliente
For technical assistance, warranty claims, or any other inquiries, please contact TopMate customer support through the retailer where you purchased the product or visit the official TopMate websitio para os detalles de contacto.
Please have your model number (ES11) and purchase date ready when contacting support.