Zendure SuperTank Pro

Manual de usuario do banco de enerxía Zendure SuperTank Pro

Model: SuperTank Pro (ZDG2STP)

1. Introdución

Thank you for choosing the Zendure SuperTank Pro Power Bank. This high-capacity portable charger is designed to provide powerful and efficient charging for a wide range of devices, including laptops, smartphones, tablets, and more. With its 26800mAh capacity, 100W Power Delivery output, and four USB-C ports, the SuperTank Pro is your ultimate mobile power solution. This manual will guide you through the setup, operation, and maintenance of your device.

2. Información de seguridade

Please read all safety warnings and instructions before using this product to ensure safe operation and prevent damage.

  • Non expoñas a batería externa a temperaturas extremas (superiores a 60 °C/140 °F) nin á luz solar directa.
  • Do not disassemble, modify, or repair the device yourself. Contact authorized service personnel for assistance.
  • Manteña o banco de enerxía lonxe da auga, a humidade e os materiais inflamables.
  • Avoid dropping, hitting, or subjecting the device to strong impacts.
  • Manter fóra do alcance dos nenos.
  • Use only certified cables and chargers compatible with the SuperTank Pro.
  • The device features 9-fold circuit protection, including overcharge, over-discharge, temperature, short circuit, output over-load, output over-current, input over-current, input over-voltage, and reset protection.
  • Dual NTC temperature monitoring is integrated for enhanced safety during operation.
Diagram illustrating 9-fold circuit protection features
Figure 1: 9-Fold Circuit Protection Diagram. This diagram illustrates the comprehensive safety features including protection against overcharge, over-discharge, temperature, short circuit, and various current/voltage anomalías.
Interno view showing dual NTC temperature monitoring
Figure 2: Dual NTC Temperature Monitoring. The internal design includes dual NTC sensors to intelligently prevent overheating.

3. Contido do paquete

Comprobe se o paquete contén os seguintes elementos:

  • Zendure SuperTank Pro Power Bank
  • Funda protectora de transporte
  • Adaptador USB-C a USB-A
  • Cable de carga USB-C
  • Manual de usuario
  • Tarxeta de garantía
  • Adhesivos
Image showing the SuperTank Pro and its accessories in the packaging
Figure 3: Packing List. The image displays the SuperTank Pro, its carrying case, USB-C to USB-A adapter, USB-C cable, user manual, warranty card, and stickers.

4. Produto rematadoview

The Zendure SuperTank Pro features a durable aluminum alloy casing with a unique 'suitcase' design. It is equipped with four USB-C ports and an intuitive OLED display.

4.1 Portos e botóns

The SuperTank Pro includes four USB-C ports (C1, C2, C3, C4) for versatile charging. A side button is provided for ergonomic handling and operation.

Close-up of the 4 USB-C ports on the SuperTank Pro
Figure 4: USB-C Ports. The SuperTank Pro features four USB-C ports for charging multiple devices simultaneously.
Image highlighting the ergonomic design and side button
Figure 5: Thoughtful Design. The device features curved edges for comfortable grip and a conveniently placed side button.

Pantalla OLED 4.2

The integrated OLED HD display provides real-time charging information, including input/output power, remaining battery capacity, and charging status for each connected device. The display resolution is 128x64 pixels.

Close-up of the OLED HD display showing real-time charging data
Figure 6: OLED HD Display. The display shows real-time charging data, allowing you to monitor the power bank's status at a glance.

5. Configuración

5.1 Cargo inicial

Before first use, it is recommended to fully charge your SuperTank Pro. Connect the power bank to a compatible USB-C wall charger using the provided USB-C cable. The OLED display will show the charging progress.

SuperTank Pro self-charging from a wall adapter
Figure 7: Self-Charging. The SuperTank Pro can be fully recharged in approximately 1 hour and 45 minutes using a 100W charger.

6. Instrucións de funcionamento

6.1 Carga da batería externa

To recharge your SuperTank Pro, connect a USB-C charger to either USB-C1 or USB-C2 port. The power bank supports up to 100W input, allowing for a full charge in about 1 hour and 45 minutes with a compatible 100W charger.

6.2 Carga dos seus dispositivos

Connect your devices to any of the four USB-C ports using appropriate cables. The SuperTank Pro will automatically detect and deliver the optimal charging power. It supports a total output of up to 138W, enabling simultaneous fast charging for multiple devices.

  • USB-C1/C2: Up to 100W Power Delivery output each, supporting PPS 5-20V/5A. Ideal for laptops and high-power devices.
  • USB-C3/C4: Up to 18W output each, suitable for smartphones, tablets, and smaller devices.
Diagram showing multiple devices charging simultaneously
Figure 8: Multi-Device Charging. The SuperTank Pro can charge up to four devices simultaneously, including laptops, phones, and other gadgets.
Image showing a MacBook Pro 16 inch charging from SuperTank Pro
Figure 9: Fast Charging Performance. A MacBook Pro 16" can be charged to 80% in approximately 1.5 hours.
Compatibility chart for various devices
Figure 10: Device Compatibility. The SuperTank Pro intelligently identifies and matches current for a wide range of devices, from high-power laptops to low-current earphones.

7. Especificacións

CaracterísticaEspecificación
ModeloSuperTank Pro (ZDG2STP)
Capacidade26800 mAh / 96.48 Wh
Tipo de pila de bateríaLiquid lithium-ion battery core (21700)
Produción total138 W máx
Input (USB-C1/C2)5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3A, 20V/5A (100W Max)
Saída (USB-C1/C2)5V/3A, 9V/3A, 12V/3A, 15V/3A, 20V/3A, 20V/5A (100W Max), PPS 5-20V/5A
Saída (USB-C3/C4)5 V/3 A, 9 V/2 A, 12 V/1.5 A (18 W máx.)
MostrarPantalla OLED
Material de carcasaAluminum alloy casing, ABS+PC middle frame
Dimensións124 x 74.5 x 45.5 mm
Actualización de firmwareSoportado
Características de protecciónOvercharge, Over-discharge, Temperature, Short circuit, Output over-load, Output over-current, Input over-current, Input over-voltage, Reset protection
Táboa detallada dos parámetros do produto
Figure 11: Product Parameters. A detailed table of the SuperTank Pro's specifications.
Interface output parameter table
Figure 12: Interface Output Parameters. This table details the various power outputs for each USB-C port.
Diagrama de dimensións do produto
Figure 13: Product Dimensions. The diagram shows the length, width, and height of the SuperTank Pro.

8. Mantemento

To ensure the longevity and optimal performance of your Zendure SuperTank Pro, follow these maintenance guidelines:

  • Limpeza: Usa un pano suave e seco para limpar o exterior da batería externa. Non uses produtos de limpeza líquidos nin aerosois.
  • Almacenamento: Garda a batería externa nun lugar fresco e seco, lonxe da luz solar directa e de temperaturas extremas. Se a gardas durante un período prolongado, cárgaa entre o 50 e o 75 % aproximadamente cada tres meses para manter a batería en bo estado.
  • Evitar danos físicos: Protect the device from drops, impacts, and excessive pressure. The aluminum alloy casing provides good protection, but care should still be taken.

9 Solución de problemas

If you encounter issues with your SuperTank Pro, refer to the following common problems and solutions:

  • O banco de enerxía non carga:
    • Ensure the charging cable and wall adapter are functioning correctly and properly connected.
    • Try a different USB-C port for input.
    • Verify the wall adapter provides sufficient power (preferably 100W PD compatible).
  • Devices not charging from power bank:
    • Comproba se o banco de enerxía ten carga suficiente.
    • Ensure the cable connecting the device to the power bank is not damaged and is properly connected.
    • Try a different USB-C port on the power bank.
    • Some devices may require specific charging protocols; ensure your device is compatible with Power Delivery (PD) or PPS.
  • Carga lenta:
    • Ensure you are using a high-quality, PD-compatible cable.
    • Verify your device supports fast charging protocols (PD, PPS, QC).
    • Charging multiple devices simultaneously may distribute power, potentially reducing individual charging speeds.
  • A pantalla OLED non funciona:
    • Press the side button to activate the display.
    • If the issue persists, the device may require a reset (see specifications for reset protection).

10. Consellos de usuario

  • Actualizacións de firmware: The SuperTank Pro supports firmware upgrades. Regularly check the official Zendure website for new firmware versions to ensure optimal performance and compatibility with the latest charging protocols and devices.
  • Amigable para viaxes: With a capacity of 96.48Wh, the SuperTank Pro meets most airline regulations for carry-on luggage, making it suitable for air travel.
  • Carga óptima: For the fastest charging of the power bank itself, use a 100W Power Delivery wall charger.
  • Calidade do cable: Always use high-quality, certified USB-C cables that support the required power delivery (e.g., 100W E-Marked cables for full 100W output) to ensure efficient and safe charging.
Image showing firmware upgrade process on a laptop
Figure 14: Firmware Upgrade. The SuperTank Pro supports firmware upgrades to ensure continuous performance evolution and compatibility with future devices.

11. Garantía e soporte

Zendure provides a limited warranty for the SuperTank Pro Power Bank. Please refer to the warranty card included in your package for detailed terms and conditions. For technical support, troubleshooting assistance, or warranty claims, please contact Zendure customer service through their official websitio web ou a información de contacto que aparece na tarxeta de garantía.

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