1. Introdución
Thank you for choosing the HTC NE23 OWS Wireless Headphones. These innovative headphones combine advanced AI translation technology with high-quality audio, dual noise reduction for calls, and IP55 professional protection. Designed for seamless communication and immersive listening, this manual will guide you through the setup, operation, and maintenance of your new device.
2. Contido do paquete
- HTC NE23 OWS Wireless Headphones (Left and Right)
- Estuche de carga
- Cable de carga (Tipo C)
- Manual de usuario (este documento)
3. Guía de configuración
3.1 Carga inicial
Before first use, fully charge the charging case and headphones. Connect the provided Type-C charging cable to the charging case and a power source. The indicator lights on the case will show charging status. Ensure the headphones are placed correctly in the case for them to charge.
3.2 Descarga e instalación da aplicación
To unlock the full potential of your HTC NE23 headphones, including AI translation and advanced features, you must download and install the dedicated companion application on your mobile phone.

App download and Bluetooth connection steps.
- Descarga a APP: Scan the QR code provided in the product packaging or search for the official HTC NE23 app in your mobile app store.
- Iniciar sesión na APP: Siga as instrucións en pantalla para crear unha conta ou iniciar sesión.
3.3 Emparejamento Bluetooth
After installing and logging into the app:
- Saca os auriculares: Remove both headphones from the charging case. They will automatically enter pairing mode.
- Entra na APP para conectar o Bluetooth: Open the HTC NE23 app. The app will guide you to connect the headphones via Bluetooth. Alternatively, you can go to your phone's Bluetooth settings and select "HTC NE23" from the list of available devices.
4. Instrucións de funcionamento
4.1 Encendido/apagado
- Encendido: The headphones automatically power on when removed from the charging case.
- Apagado: Place the headphones back into the charging case to automatically power them off and begin charging.
4.2 Funcións básicas de audio
Once connected, you can use your HTC NE23 headphones for audio playback and calls.
- Reprodución de música: Play/pause, skip tracks, and manage audio through your connected device or the companion app.
- Chamadas: Answer, end, or reject calls using your connected device. The built-in microphone ensures clear communication.
- Control de volume: Volume adjustments are primarily managed through your connected smartphone or audio device, as the headphones do not feature integrated volume controls.
4.3 AI Translation Modes
The HTC NE23 headphones offer multiple AI translation modes, accessible via the companion app, to facilitate communication across 135 languages.
- Modo de diálogo de IA: Communicate with AI in real-time to find inspiration, answers, and receive voice consultation. This mode is ideal for interactive learning or information retrieval.

AI Dialogue Mode interface.
- Modo de máquina de tradución: Designed for meetings and daily conversations, this mode helps break down language barriers and makes communication easier. Use the app to select languages and facilitate real-time translation.

Translation Machine Mode in a meeting setting.
- Modo Auriculares+Teléfono (Tradución cara a cara): For two-way translation during global negotiations or travel. One person wears the headphones, and the other speaks into the smartphone, with translations provided in real-time.

Headphones+Phone Mode for face-to-face translation.
- Dual Headphones Translation Mode: When both participants have HTC NE23 headphones, this mode allows for seamless two-way translation, with each person wearing a headphone for natural conversation.

Dual Headphones Translation Mode in action.
4.4 Función antiperda
The headphones feature an anti-loss function to help you locate them if misplaced. When activated via the app, the Bluetooth headset can emit a sound prompt, and you can follow the positioning navigation on your phone's map to find them within Bluetooth range.

Anti-loss function with map tracking.
5. Mantemento e coidados
5.1 Limpeza
Regularly clean your headphones and charging case with a soft, dry, lint-free cloth. Avoid using abrasive materials, solvents, or spray cleaners. Do not expose the charging ports to liquids.
5.2 Resistencia á auga e ao po
The HTC NE23 headphones are rated IP55 for professional protection. This means they are protected against limited dust ingress and protected against low-pressure water jets from any direction. They are not designed for submersion in water. Avoid exposing them to heavy rain, showering, or swimming. Ensure the headphones are dry before placing them back in the charging case.
5.3 Almacenamento
When not in use, store the headphones in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures and direct sunlight.
6 Solución de problemas
If you encounter issues with your HTC NE23 headphones, please refer to the following common solutions:
- Sen enerxía: Ensure the charging case and headphones are sufficiently charged.
- Non se pode emparellar/conectar: Make sure Bluetooth is enabled on your device and the headphones are in pairing mode (taken out of the case). Try restarting your phone and the headphones. Re-pair through the app.
- Sen son: Check the volume level on your connected device. Ensure the headphones are properly connected and selected as the audio output.
- Translation Issues: Verify that the headphones are connected to the app and your phone has a stable internet connection (required for AI translation). Check language settings in the app.
- Anti-Loss Function Not Working: Ensure the app has location permissions enabled and Bluetooth is active. The function works within Bluetooth range.
For further assistance, consult the in-app help section or contact customer support.
7. Especificacións
| Característica | Especificación |
|---|---|
| Nome da marca | HTC |
| Modelo | NE23 |
| Material | Metal, plástico, xel de sílice |
| Capacidade da batería | 400 mAh (estuche de carga) |
| Alcance inalámbrico máximo | <10 m |
| Tipo de auriculares | Semiaberto |
| Número de controladores | 2 |
| Método de carga | Wireless (for charging case, headphones charge via contacts) |
| Diámetro do controlador | 12 mm |
| Rango de impedancia | ata 32 Ω |
| Versión Bluetooth | Bluetooth (version not specified) |
| Características | With microphone, Wireless, Support APP |
| Resistencia á auga | IP55 Professional Protection (Dust protected, protected against low-pressure water jets) |
| Rango de resposta en frecuencia | 20 - 20000Hz |
| Función | Common Headphone, For Mobile Phone, HiFi Headphone, Sport, For Hearing Aid, For Outdoor, For Office, For Study |
| Cancelación activa de ruído | Non |
| Control de volume | Non (Controlado a través do dispositivo conectado) |
| Principio de Vocalismo | Dinámico |
| Tipo sen fíos | Bluetooth |
| Conectores | Tipo C (para a caixa de carga) |
| Comunicación | Sen fíos |
| Estilo | Auriculares con gancho para a orella OWS |
| Certificación | CE, FCC |
| Asistente de voz incorporado | Non |
| Tecnoloxía NFC | Non |
| Illamento acústico | Non |
| Soporte tarxeta de memoria | Non |
8. Consellos de usuario
- Integración da aplicación: Always use the companion app for your HTC NE23 headphones to access all features, including AI translation modes, anti-loss functions, and potential firmware updates.
- Reprodución de música: Yes, you can listen to music from your phone using these headphones, just like standard Bluetooth headphones.
- Tradución óptima: For the best AI translation performance, ensure your smartphone has a strong and stable internet connection.
- Duración da batería: Keep your charging case regularly charged to ensure your headphones are always ready for use, especially when on the go.
- Control de volume: Remember that volume adjustments are made directly on your connected device (smartphone, tablet, etc.), not on the headphones themselves.
9. Garantía e soporte
Para obter información sobre a garantía e a atención ao cliente, consulte a documentación proporcionada no momento da compra ou póñase en contacto directamente co vendedor. Garde o comprobante de compra para calquera reclamación de garantía.






