Evolis Primacy Single-side Card Printer User Manual

1. Introdución

This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your Evolis Primacy Single-side Card Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.

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The Evolis Primacy is a high-performance single-side card printer designed for efficient and high-quality card production. It features a 100-card capacity input and output hopper, making it suitable for batch printing. The printer is designed for ease of use, energy efficiency, and quiet operation.

Características clave

• Impresión rápida: Capable of high-speed card production.
• Impresión de alta calidade: Delivers clear and vibrant card prints.
• Conectividade Ethernet: For network integration.
• Deseño fácil de usar: Easy card loading and ribbon replacement via a cassette system.
• Eficiencia enerxética: Eco-designed with lower energy consumption compared to previous generations.
• Funcionamento silencioso: Operates at a low sound level for various work environments.
• 3 ano de garantía: Manufacturer's warranty for reliability.

2. Configuración

2.1 Desembalaxe da impresora

Carefully remove the printer and all accessories from the packaging. Retain the original packaging for future transport or storage.

Figura 2.1: Fronte view of the Evolis Primacy Single-side Card Printer. The image shows the printer's compact design with the input and output hoppers visible at the front, along with the Evolis logo and 'Primacy' branding.

2.2 Conexión de enerxía

1. Conecte o cable de alimentación ao porto de entrada de alimentación da impresora.
2. Conecte o outro extremo do cable de alimentación a unha toma de corrente con conexión a terra.
3. Press the power button located on the printer to turn it on.

2.3 Conectando a un ordenador

The Evolis Primacy printer supports both USB and Ethernet connectivity.

• Conexión USB: Connect a USB cable from the printer to an available USB port on your computer.
• Conexión Ethernet: Conecta un cable Ethernet da impresora ao enrutador ou conmutador de rede.

2.4 Instalación de controladores e software

Install the Evolis Premium Suite software solution and printer drivers from the provided installation media or download them from the official Evolis website. Follow the on-screen instructions to complete the installation. The software assists with printer configuration and operation.

3. Funcionamento da impresora

3.1 Loading Cards

The input hopper is located at the front of the printer. It can hold up to 100 cards. Ensure cards are clean and free of dust or debris.

1. Open the input hopper cover.
2. Place a stack of CR80 (3.303 x 2.125 inches) cards into the hopper, ensuring they are correctly oriented.
3. Close the input hopper cover.

Figura 3.1: Lado view of the Evolis Primacy printer, illustrating the card path from the input hopper through the printing mechanism to the output hopper. This view highlights the compact design and accessibility of card handling areas.

3.2 Loading the Printing Ribbon

Evolis Primacy uses a ribbon cassette system for easy replacement.

1. Open the printer's front cover to access the ribbon compartment.
2. Insert the ribbon cassette into its designated slot. The printer will automatically detect and identify the ribbon type.
3. Close the printer's front cover.

3.3 Proceso de impresión

1. Asegúrate de que a impresora estea acendida e conectada ao teu ordenador.
2. Open your card design software (e.g., Evolis CardPresso) and create or load your card design.
3. Select the Evolis Primacy printer from your software's print options.
4. Configure print settings as needed (e.g., color, quantity).
5. Initiate the print job. The printer will feed cards from the input hopper, print them, and eject them into the output hopper.

The Evolis Premium Suite software provides on-screen alerts and 24/7 online help for operational guidance.

4. Mantemento

Regular maintenance ensures the longevity and optimal performance of your Evolis Primacy printer.

4.1 Limpeza da impresora

• Use un pano suave e sen fiapos para limpar o exterior da impresora.
• Periodically use Evolis-approved cleaning cards to clean the print head and rollers. Refer to the Evolis Premium Suite software or online resources for detailed cleaning instructions.
• Ensure the printer is powered off and unplugged before performing any internal cleaning.

4.2 Substitución da cinta

Replace the ribbon when the printer indicates it is empty or when print quality degrades. The ribbon cassette system makes this process straightforward as described in Section 3.2.

5 Solución de problemas

This section addresses common issues you might encounter with your Evolis Primacy printer.

5.1 Problemas comúns e solucións

• A impresora non responde:
  • Ensure the printer is powered on and all cables (power, USB/Ethernet) are securely connected.
  • Reinicie a impresora e o ordenador.
  • Check the printer status in your operating system's printer settings.
• Mala calidade de impresión:
  • Verify that the correct ribbon type is installed and not expired.
  • Clean the print head and rollers using an Evolis cleaning kit.
  • Ensure the cards are clean and of the recommended type (CR80).
  • Update printer drivers and firmware to the latest versions.
• Cards Jamming:
  • Ensure cards are loaded correctly in the input hopper and are not warped or damaged.
  • Check for any foreign objects inside the card path.
  • Clean the card rollers.
  • Reduce the number of cards in the input hopper if overfilled.
• Ribbon Breaking:
  • Ensure the ribbon cassette is correctly seated.
  • Check if the cards being used are compatible and not causing excessive friction.
  • Perform a sensor adjustment if available through the Evolis Premium Suite software.
  • Ensure the printer's firmware is up to date.

For more detailed troubleshooting or persistent issues, refer to the Evolis Premium Suite online help or contact Evolis technical support.

6. Especificacións

7. Garantía e soporte

7.1 Garantía do produto

The Evolis Primacy Single-side Card Printer comes with a 3 ano de garantía. This warranty covers manufacturing defects and ensures reliable operation under normal use. Please retain your proof of purchase for warranty claims.

7.2 Soporte técnico

For technical assistance, driver downloads, firmware updates, or further support, please visit the official Evolis website or contact their customer service department. The Evolis Premium Suite software also provides integrated online help resources.

For online resources, you may visit: www.evolis.com