Manual do usuario da impresora térmica directa de recibos de escritorio monocromática Bixolon SRP-350II

1. Produto rematadoview

The Bixolon SRP-350II is a monochrome desktop direct thermal receipt printer designed for efficient and reliable point-of-sale (POS) operations. It utilizes direct thermal printing technology, eliminating the need for ink cartridges, resulting in quieter operation, faster print speeds, and reduced energy consumption compared to traditional dot-matrix printers. This printer is suitable for printing receipts, barcode labels, and other media up to 3 inches wide.

An image showing the Bixolon SRP-350II monochrome desktop direct thermal receipt printer, its power adapter, and power cables. The printer is black with a power switch on the side and indicator lights on the top panel. The power adapter and cables are also black.

2. Guía de configuración

2.1 Desembalaxe e comprobación do contido

Retire con coidado todos os compoñentes da embalaxe. Comprobe que estean presentes os seguintes elementos:

• Bixolon SRP-350II Receipt Printer
• Adaptador de alimentación
• Cable de alimentación
• Receipt Paper Roll (starter roll)

2.2 Conectando a enerxía

1. Asegúrese de que o interruptor de alimentación da impresora estea na posición de apagado (O).
2. Conecte o cable de alimentación ao adaptador de alimentación.
3. Plug the power adapter's output connector into the power input port on the back of the printer.
4. Enchufe o cable de alimentación nunha toma eléctrica estándar.

2.3 Connecting the Data Cable (Serial)

The SRP-350II features a serial interface for connectivity.

1. Locate the serial port on the back of the printer.
2. Connect a compatible serial cable (sold separately) from your host device (e.g., computer, POS system) to the printer's serial port.
3. Secure the cable connections if necessary.

2.4 Cargar papel de recibos

1. Open the paper roll cover by lifting the latch or pressing the release button.
2. Insert the new paper roll into the paper compartment, ensuring the paper feeds from the bottom of the roll.
3. Tire dunha pequena cantidade de papel para sacalo do cortador.
4. Close the paper roll cover firmly until it clicks into place.

3. Instrucións de funcionamento

3.1 Acendido/Apagado

• To power on: Flip the power switch on the side of the printer to the ON (I) position. The Power indicator light should illuminate.
• To power off: Flip the power switch to the OFF (O) position.

3.2 Luces indicadoras

The printer features several indicator lights on its top panel:

• Potencia: Indica que a impresora está acendida.
• Erro: Illuminates or flashes to indicate a printer error (e.g., paper out, cover open, print head overheating). Refer to the Troubleshooting section for details.
• Papel: Ilumínase cando o rolo de papel está baixo ou esgotado.

3.3 Botón de alimentación

The Feed button is located on the top panel. Pressing this button will advance the paper by one line. Holding it down will continuously feed paper.

3.4 Impresión

Once the printer is powered on and connected to your host device, it will receive print commands from your POS software or application. Ensure your software is configured to use the correct printer model and serial port settings.

4. Mantemento

Un mantemento regular axuda a garantir un rendemento óptimo e prolonga a vida útil da impresora.

4.1 Limpeza do cabezal de impresión

The print head should be cleaned periodically, especially if print quality degrades or after changing many paper rolls.

1. Apague a impresora e desconecte o cable de alimentación.
2. Abra a tapa do rolo de papel.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently wipe the thermal elements of the print head. Avoid touching the print head with bare hands.
4. Deixe que o cabezal de impresión seque completamente antes de pechar a tapa e volver conectar a alimentación.

4.2 Limpeza do rolo de platina

The platen roller helps feed the paper smoothly. Clean it if paper jams occur frequently or if paper feeding becomes inconsistent.

1. Apague a impresora e desconecte o cable de alimentación.
2. Abra a tapa do rolo de papel.
3. Using a cotton swab lightly moistened with isopropyl alcohol, gently clean the surface of the rubber platen roller.
4. Xire o rodillo manualmente para limpar toda a superficie.
5. Déixeo secar completamente antes de pechar a tapa e volver conectar a alimentación.

4.3 Limpeza xeral

Limpe o exterior da impresora cun pano suave eamp pano. Non use produtos de limpeza ou disolventes abrasivos.

5 Solución de problemas

This section provides solutions to common issues you may encounter with your SRP-350II printer.

5.1 Sen enerxía

• Ensure the power cord is securely connected to the printer, power adapter, and electrical outlet.
• Verify the power switch is in the ON (I) position.
• Proba a toma de corrente con outro dispositivo para confirmar que funciona.

5.2 Sen saída de impresión

• Check if the printer is powered on and the Power indicator light is illuminated.
• Ensure the serial data cable is securely connected to both the printer and the host device.
• Verify that the paper roll is loaded correctly and there is sufficient paper. The Paper indicator should not be lit.
• Confirm that your POS software or application is sending print commands to the correct printer and port.
• Check for any error lights.

5.3 Atasco de papel

• Apague a impresora.
• Abra a tapa do rolo de papel.
• Carefully remove any jammed paper. Avoid tearing the paper inside the mechanism.
• Ensure the paper path is clear before reloading the paper roll and closing the cover.

5.4 Mala calidade de impresión

• The paper roll may be old or of poor quality. Replace it with a new, high-quality thermal paper roll.
• Limpe o cabezal de impresión como se describe na sección Mantemento.
• Ensure the paper roll is inserted correctly, with the thermal side facing the print head.

6. Especificacións

7. Garantía e soporte

For information regarding the product warranty, please refer to the documentation provided at the time of purchase or contact Bixolon customer support directly. Bixolon manufactures point-of-sale (POS) printers and related accessories.

For technical assistance or further inquiries, please visit the official Bixolon websitio web ou póñase en contacto cos seus centros de servizo autorizados.