ooma Ooma Telo

Manual do usuario do servizo de telefonía fixa VoIP de Ooma Telo

Model: Ooma Telo

1. Introdución

The Ooma Telo is a Voice over Internet Protocol (VoIP) device designed to provide affordable home phone service using your high-speed internet connection. It offers crystal-clear nationwide calling, advanced features, and the convenience of a traditional landline without the high costs.

Ooma Telo device, top view con botóns de control

Imaxe: Arriba view of the Ooma Telo device, showcasing its sleek design and control buttons.

2. Que hai na caixa

Your Ooma Telo package should contain the following items:

Ooma Telo setup diagram showing the base station, modem/router, and handset

Image: Diagram illustrating the Ooma Telo setup, connecting to a modem/router and a phone handset.

3. Instrucións de configuración

Follow these steps to set up your Ooma Telo device:

  1. Activate Your Ooma Telo: Visita ooma.com/activate or use the Ooma Setup mobile app to activate your device and choose a phone number.
  2. Connect to Your Internet:
    • Connect one end of the provided Ethernet cable to the "INTERNET" port on your Ooma Telo.
    • Connect the other end of the Ethernet cable to an open Ethernet port on your modem or router.
  3. Conecta o teu teléfono: Plug your existing home phone into the "PHONE" port on the Ooma Telo using a standard phone cable.
  4. Encendido: Connect the AC power adapter to the "POWER" port on the Ooma Telo and then plug it into a wall outlet. The Ooma logo will illuminate blue when the device is ready.
  5. Make Your First Call: Once the Ooma logo is solid blue, pick up your phone and dial a number to confirm the service is active.

Vídeo: Un overview of the Ooma Telo, highlighting its features and simple setup process. This video demonstrates how to connect the device to your internet and phone.

4. Instrucións de funcionamento

4.1 Facer chamadas

To make a call, simply pick up your connected phone and dial the number as you normally would. Ooma Telo provides crystal-clear voice quality over your internet connection.

4.2 Recepción de chamadas

When your phone rings, pick up the handset to answer. Caller ID information will be displayed on your phone if supported.

4.3 Correo de voz

The Ooma Telo includes a voicemail service. To access your voicemail, press the Xogar button on the Telo device or dial *99 from your connected phone. You can also access voicemail online via your My Ooma account or through the mobile app.

Ooma mobile app showing voicemail interface

Image: Screenshot of the Ooma mobile app displaying the voicemail interface, allowing users to manage messages on the go.

4.4 Call Waiting & Caller ID

These standard features are included. Call Waiting allows you to receive a second call while on the phone, and Caller ID displays the incoming caller's information.

4.5 Ooma Mobile App

Download the free Ooma mobile app for iOS or Android devices to take your Ooma service on the go. Make and receive calls, check voicemail, and manage your account from your smartphone.

Ooma Home Phone Mobile App icon

Image: The Ooma Home Phone Mobile App icon, representing the mobile application for managing your Ooma service.

5. Ooma Premier Service (Optional)

Upgrade to Ooma Premier for enhanced features, including:

Video: A comparison between traditional landline services and Ooma, highlighting Ooma's call blocking feature and unlimited nationwide calls.

6. Mantemento

To ensure optimal performance and longevity of your Ooma Telo:

7 Solución de problemas

If you encounter issues with your Ooma Telo, try the following solutions:

ProblemaSolución
Sen ton de marcación
  • Check all cable connections (power, internet, phone).
  • Ensure your internet connection is active.
  • Restart your Ooma Telo by unplugging and replugging the power adapter.
Poor voice quality
  • Verify your internet speed meets Ooma's recommendations.
  • Ensure your Ooma Telo is connected directly to your modem or router.
  • Reduce internet usage by other devices during calls.
Non se poden facer nin recibir chamadas
  • Confirm your Ooma service is active via your My Ooma account.
  • Check the status lights on your Ooma Telo. A solid blue Ooma logo indicates normal operation.
  • Contact Ooma support if the issue persists.

8. Especificacións

9. Garantía e soporte

For detailed warranty information and technical support, please visit the official Ooma website or refer to the documentation included with your product. You can also find FAQs and community forums for assistance.

Ooma Websitio: www.ooma.com

Atención ao cliente: 1-866-747-6887

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