1. Introdución
The Cisco IP Phone 8861 with Multi-Platform Phone firmware is designed to enhance personal productivity in the workplace through its robust and user-friendly features. This office phone offers an ergonomic design, wideband audio for clear voice communications, reliable operation, and encrypted voice communications for enhanced security.
Figure 1: Cisco IP Phone 8861 device overview.
2. Características clave
- Optimized for Cisco Webex Calling: This device is optimized for Cisco Webex Calling. A Cisco Webex subscription must be purchased separately.
- Fixed Function Keys: Provides one-touch access to essential features such as service, messaging, directory, hold/resume, transfer, and conference.
- Totalmente programable: Line keys can be configured to support directory numbers or call features like speed dialing.
- Rendemento óptimo: Features Class 2 Power over Ethernet (PoE) and a built-in Gigabit Ethernet switch for PC connection.
- Compatibilidade: Integrates with various industry-leading call control platforms, which may require additional licenses or services.
3. Contido do paquete
Verifique que o seu paquete conteña os seguintes elementos:
- Cisco IP Phone 8861 (CP-8861-3PW-NA-K9=)
- Auricular e cable en espiral
- Cable Ethernet
- Documentación
4. Configuración
- Conecta o teléfono: Plug one end of the coiled handset cord into the handset port on the phone base and the other end into the handset.
- Conectarse á rede: Connect an Ethernet cable from your network switch or router to the network port on the back of the phone. If using Power over Ethernet (PoE), the phone will power on automatically.
- Conectar ao PC (opcional): If you wish to connect a PC through the phone, use another Ethernet cable to connect your PC to the PC port on the back of the phone.
- Conectar a alimentación (se non se usa PoE): If PoE is not available, connect an optional power adapter (sold separately) to the power port on the phone and then to a power outlet.
- Arranque inicial: The phone will power on and begin its boot sequence. This may take a few minutes as it connects to the network and registers with your call control system.
- Configuración: Follow any on-screen prompts or consult your system administrator for specific network and account configurations.
5. Instrucións de funcionamento
5.1 Facer e recibir chamadas
- Para facer unha chamada: Lift the handset, press the speaker button, or press a line button. Dial the number using the keypad.
- Para responder unha chamada: Lift the handset, press the speaker button, or press the flashing line button.
- Para finalizar unha chamada: Replace the handset or press the End Call button.
5.2 Teclas de función fixas
The phone features dedicated buttons for common functions:
- Servizo: Access various phone services.
- Mensaxería: Access voicemail or message indicators.
- Directorio: Access corporate or personal directories.
- Reter/Reanudar: Place an active call on hold or resume a held call.
- Transferencia: Transfer an active call to another party.
- Conferencia: Iniciar unha conferencia telefónica.
5.3 Programmable Line Keys
The buttons alongside the display are programmable line keys. They can be configured by your system administrator to function as:
- Additional phone lines (directory numbers).
- Speed dial buttons for frequently called numbers.
- Access to specific call features.
5.4 Control de volume
Use the volume up (+) and volume down (-) buttons to adjust the volume of the handset, headset, or speakerphone during a call, or the ringer volume when the phone is idle.
5.5 Uso dos auriculares
The phone supports a headset for hands-free communication. Connect your headset to the dedicated headset port. Press the headset button to activate/deactivate headset mode. Note that a headset is sold separately.
5.6 Outras funcións
- Silenciar: Press the Mute button to mute your microphone during a call. Press again to unmute.
- Relator: Press the Speaker button to use the speakerphone. Press again to turn off the speakerphone.
- Volver marcar: Access your call history and redial previous numbers.
- Gravacións: Access and manage call recordings (if enabled by your system administrator).
- Group Calling: Utilize features for group calls as configured by your system.
6. Mantemento
- Limpeza: Use a soft, dry cloth to clean the phone's exterior. Avoid abrasive cleaners or solvents.
- Ambiente: Keep the phone in a dry environment, away from direct sunlight and extreme temperatures.
- Cables: Asegúrate de que todos os cables estean conectados de forma segura e non estean pinzados nin danados.
7 Solución de problemas
7.1 Sen ton de marcación
- Check all cable connections, especially the Ethernet cable to the network port.
- Ensure the phone is receiving power (either via PoE or power adapter).
- Contact your system administrator if the issue persists.
7.2 Non se poden facer nin recibir chamadas
- Verify the phone is registered with your call control system (check the display for status messages).
- Ensure your network connection is active.
- Confirm that your account is active and has calling privileges.
- Contact your system administrator for assistance.
7.3 Mala calidade de audio
- Comprobe as conexións do microteléfono e dos auriculares.
- Axuste o volume usando os botóns de volume.
- Asegúrate de que non haxa interferencias doutros dispositivos electrónicos.
- Verify network quality and bandwidth.
8. Especificacións
- Marca:
- Cisco
- Número de modelo:
- CP-8861-3PW-NA-K9=
- Peso do artigo:
- 5.1 libras
- Dimensións do paquete:
- 14.92 x 12.64 x 4.72 polgadas
- Cor:
- Negro, Gris
- Tipo de teléfono:
- Teléfono IP
- Fonte de enerxía:
- Eléctrico con cable
- Tipo de marcador:
- Teclado único
- Tipo de contestador automático:
- Dixital
- Dispositivos compatibles:
- Mobile devices, Cisco Webex Calling, other call control platforms
- Capacidade de chamada de conferencia:
- 2 camiños
- Operación multiliña:
- Operación multilínea
- Identificación da chamada:
- Si
9. Garantía e soporte
For warranty information and technical support, please refer to the documentation provided with your product or visit the official Cisco support website. Specific warranty terms may vary by region and reseller.
