Mitel 6920W Wi-Fi Equipped IP Phone User Manual

Introdución

The Mitel 6920W is a powerful, feature-rich IP phone designed for business communication. Equipped with Wi-Fi connectivity, it offers flexibility in deployment and ensures reliable voice communication. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your Mitel 6920W IP Phone.

Contido do paquete

Antes de comezar, comproba que o teu paquete contén os seguintes elementos:

• Mitel 6920W IP Phone Unit
• Auricular
• Cable do teléfono
• Soporte para teléfono
• Cable Ethernet
• Power Adapter (if not using Power over Ethernet - PoE)
• Guía de inicio rápido (se se inclúe)

Configuración

1. Attaching the Phone Stand

The phone stand allows you to position your phone at an optimal viewing angle. Align the tabs on the stand with the slots on the back of the phone and push firmly until it clicks into place.

Imaxe: De volta view of the Mitel 6920W IP Phone with its stand attached, showing the connection points and the angled support.

2. Conexión do teléfono e dos auriculares

• Connect one end of the coiled handset cord to the handset and the other end to the handset port on the back of the phone (usually marked with a handset icon).
• If using a headset, connect it to the dedicated headset port (usually marked with a headset icon).

3. Conexión á rede e á electricidade

• Conexión Ethernet: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
• Power Adapter (if no PoE): If PoE is not available, connect the power adapter to the power port on the back of the phone and then plug it into a wall outlet.

Imaxe: Fronte view of the Mitel 6920W IP Phone, displaying its screen, physical keypad, and programmable soft keys.

4. Acendido e configuración iniciais

Once powered on, the phone will boot up and attempt to connect to your network. It may automatically download configuration settings from your VoIP system. Follow any on-screen prompts for initial setup, such as language selection or time zone.

5. Configuración da conexión Wi-Fi

To connect your 6920W to a Wi-Fi network:

1. Preme o Configuración button (gear icon) on the phone.
2. Navega ata Configuración da rede or Configuración Wi-Fi.
3. Enable Wi-Fi and select your desired network from the list of available networks.
4. Enter the Wi-Fi password (if required) using the keypad and on-screen prompts.
5. Confirm the connection. The phone should display a Wi-Fi icon indicating a successful connection.

Operating Your Mitel 6920W IP Phone

Funcións básicas de chamada

• Facendo unha chamada: Colla o teléfono ou prema o botón Altavoz button. Dial the number and press the Marque or Enviar tecla de función.
• Respondendo a unha chamada: Colle o auricular, prema Altavoz botón ou prema o Resposta tecla de función.
• Finalizando unha chamada: Colgue o auricular ou prema o Finalizar chamada tecla de función.

Teclado e navegación

The phone features a standard 12-button dial pad. Use the navigation cluster (up, down, left, right arrows, and select button) to move through menus and options on the display.

Display and Soft Keys

The phone's display shows call information, menus, and status indicators. The soft keys located directly below the display change their function based on the current context (e.g., during a call, in a menu). Their current function is indicated on the display above each key.

Acceso ao correo de voz

Para acceder ao correo de voz, prema a tecla Correo de voz button (envelope icon) and follow the audio prompts.

Funcións avanzadas de chamadas

• Manter: Durante unha chamada activa, prema o botón Manteña soft key. Press it again to resume the call.
• Transferencia: Durante unha chamada activa, prema o botón Transferencia soft key. Dial the number to transfer to, and once connected, press Transferencia again (consultative transfer) or hang up (blind transfer).
• Conferencia: Durante unha chamada activa, prema o botón Conferencia soft key. Dial the number of the third party, and once connected, press Conferencia de novo para unirse a todos os partidos.
• Altavoz: Preme o Altavoz button to toggle speakerphone mode on or off.
• Silenciar: Preme o Silenciar button to mute your microphone during a call. Press it again to unmute.

Mantemento

Limpeza do teléfono

To keep your phone clean, gently wipe the surfaces with a soft, damp, lint-free cloth. Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the phone's finish and internal components.

Actualizacións de software

Your Mitel 6920W IP Phone may receive software updates periodically to improve performance and add new features. These updates are typically managed by your system administrator. Do not attempt to manually update the firmware unless instructed by your IT department or Mitel support.

Resolución de problemas

Problemas comúns e solucións

Restablecemento de fábrica

A factory reset will erase all custom settings and return the phone to its default state. This should only be performed as a last resort and typically under the guidance of your system administrator or Mitel support. Consult your system administrator for the specific procedure for your deployment.

Especificacións

Garantía e Soporte

The Mitel 6920W IP Phone comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official Mitel websitio.

For technical support, troubleshooting assistance, or warranty claims, please contact your system administrator or authorized Mitel reseller. You can also find additional resources and contact information on the official Mitel support websitio: www.mitel.com/asistencia