Polycom 7230-60896-001

Polycom EagleEye IV USB 12x PTZ Camera User Manual

Modelo: 7230-60896-001

Introdución

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Polycom EagleEye IV USB 12x PTZ Camera. Designed for high-performance video collaboration, this camera delivers exceptional HD video quality for Microsoft Skype Room Systems and Polycom RealPresence Trio environments.

The Polycom EagleEye IV USB camera is certified by Microsoft as a Skype Room System camera peripheral, offering pan, tilt, and 12x optical zoom capabilities suitable for medium to large meeting spaces. It ensures clear visibility of all participants with its wide field of view and precise controls.

Contido do paquete

Polycom EagleEye IV USB 12x PTZ Camera with remote control

Image: Polycom EagleEye IV USB 12x PTZ Camera and its accompanying remote control.

Configuración

1. Colocación da cámara

Position the camera on a stable, flat surface, such as a conference table or a shelf, ensuring it has a clear line of sight to all meeting participants. Avoid placing it in direct sunlight or near strong light sources that could affect image quality.

Fronte view of Polycom EagleEye IV USB 12x PTZ Camera

Imaxe: Fronte view of the Polycom EagleEye IV USB 12x PTZ Camera, showing the lens and base.

2. Conectando a cámara

  1. Connect the USB cable (Type B end) to the USB port on the back of the EagleEye IV USB camera.
  2. Connect the other end of the USB cable (Type A end) to an available USB port on your Microsoft Skype Room System or Polycom RealPresence Trio device.
  3. Connect the power adapter to the camera's power input and then plug it into a power outlet.
  4. Ensure all connections are secure. The camera will power on automatically.

3. Configuración do control remoto

Instrucións de funcionamento

Camera Controls (via Remote Control)

Integración de software

The Polycom EagleEye IV USB camera is designed to work seamlessly with Microsoft Skype Room Systems and Polycom RealPresence Trio. Camera controls and settings, such as white balance, exposure, and advanced preset management, are typically managed through the user interface of the connected conferencing system.

Refer to the documentation of your specific conferencing system (e.g., Microsoft Teams Rooms, Skype for Business Rooms) for detailed instructions on how to utilize the camera's features within that environment.

Mantemento

Resolución de problemas

ProblemaCausa posibleSolución
Sen saída de vídeo
  • Cable USB non conectado correctamente.
  • Potencia non conectada.
  • Camera not selected in conferencing software.
  • Check USB cable connection to both camera and host device.
  • Ensure power adapter is securely connected and plugged in.
  • Verify camera selection in your conferencing application settings.
O control remoto non funciona
  • Baterías agotadas.
  • Obstruction between remote and camera.
  • Mando a distancia non emparellado (se corresponde).
  • Substitúa as pilas AAA.
  • Ensure clear line of sight to the camera's IR receiver.
  • Refer to your conferencing system's manual for remote pairing instructions if needed.
Mala calidade de imaxe
  • Lente sucia.
  • Iluminación insuficiente.
  • Incorrect software settings.
  • Limpe a lente da cámara cun pano suave e seco.
  • Improve room lighting.
  • Adjust video settings (e.g., brightness, contrast) within your conferencing software.

Especificacións

Garantía e Soporte

Información da garantía

Polycom products typically come with a limited hardware warranty. The duration and terms of the warranty may vary by region and product. Please refer to the warranty card included with your product or visit the official Polycom support website for detailed warranty information specific to the Polycom EagleEye IV USB 12x PTZ Camera.

Soporte técnico

For technical assistance, troubleshooting beyond this manual, or to inquire about service and repairs, please contact Polycom Technical Support. You can find contact information and additional resources on the official Polycom support websitio:

www.polycom.com/support

Ao contactar co servizo de asistencia, teña á man o número de modelo do produto (7230-60896-001) e o número de serie.

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