Avaya 9504 IP Phone (Model 700500206) User Manual

Introdución

This manual provides comprehensive instructions for the Avaya 9504 IP Phone, a digital phone designed for use with Avaya IP Office systems. It covers essential information for product setup, daily operation, routine maintenance, and basic troubleshooting. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.

Instrucións de configuración

Before beginning, ensure your Avaya IP Office system is running Release 7.0(5) or higher, as this phone requires compatible system software.

1. Conexión do teléfono

Identify the ports on the rear of the phone for network, handset, and optional headset connections.

Figura 1: Traseira view of the Avaya 9504 IP Phone, highlighting the various connection ports for power, network, and accessories.

• Conexión de rede: Connect an Ethernet cable from your network jack to the LAN port on the back of the phone.
• Conexión do teléfono: Plug the coiled cord from the handset into the designated handset port.
• Headset Connection (Optional): If using a headset, connect it to the headset jack.
• Conexión de alimentación: Connect the power adapter (if required, depending on Power over Ethernet (PoE) availability) to the power port and then to an electrical outlet.

2. Arranque inicial

Once connected, the phone will power on and begin its boot-up sequence. The display will show system information and then typically prompt for user login or display the main idle screen, indicating it is ready for use.

Instrucións de funcionamento

The Avaya 9504 IP Phone features a 4-line display, 12 programmable buttons, 10 fixed feature buttons, paperless labeling, a speakerphone, and a 5-way navigation cluster.

Figura 2: Fronte view of the Avaya 9504 IP Phone, showing the display, navigation cluster, programmable buttons, and fixed feature buttons.

Funcións básicas de chamada

• Facendo unha chamada: Levante o auricular ou prema Orador botón e, a seguir, marque o número.
• Respondendo a unha chamada: Lift the handset or press the flashing line button, or press the Orador botón.
• Finalizando unha chamada: Colgar o auricular ou premer a tecla Orador botón de novo.
• Manter: Durante unha chamada, prema o botón Manteña button. Press the line button again to retrieve the call.
• Transferencia: Durante unha chamada, prema o botón Transferencia button, dial the new extension/number, and then press Transferencia de novo.

Usando as funcións

• Botóns programables: The 12 buttons to the right of the display can be programmed for various functions such as speed dials, line appearances, or feature access. Refer to your system administrator for specific programming.
• Fixed Feature Buttons: Usa botóns como Mensaxe, Contactos, Casa, Historia, Volver marcar de novo, Silenciar, e Volume for quick access to common functions.
• Clúster de navegación: Usa o OK button and arrow keys to navigate menus and select options on the display.
• Altavoz: Preme o Orador button to activate or deactivate the speakerphone function.
• Auriculares: Preme o Auriculares button to switch between handset/speaker and headset audio.

Mantemento

Limpeza do teléfono

To maintain the appearance and functionality of your Avaya 9504 IP Phone:

• Use un suave, lixeiramente damp cloth to wipe down the phone's surfaces.
• Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the phone's finish and internal components.
• Ensure no liquid enters the phone's openings.

Consideracións ambientais

Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture. Ensure proper ventilation around the device.

Resolución de problemas

If you encounter issues with your Avaya 9504 IP Phone, try the following basic troubleshooting steps:

• No Dial Tone/No Power:
  • Check all cable connections, especially the network and power cables, to ensure they are securely plugged in.
  • If using a power adapter, verify the outlet is functional.
• A pantalla non funciona:
  • Asegúrate de que o teléfono recibe enerxía.
  • Try restarting the phone by unplugging and re-plugging the power/network cable.
• Baixa calidade das chamadas:
  • Comprobe que o cable de rede non teña danos.
  • Ensure your network connection is stable.
  • If using a headset, ensure it is properly connected and functional.
• Botóns que non responden:
  • Reinicie o teléfono.
  • Ensure the phone's firmware is up to date (contact your system administrator).

For more complex issues or system-related problems, please contact your IT department or Avaya system administrator.

Especificacións

Garantía e Soporte

This Avaya 9504 IP Phone is a Certified Refurbished product. It has been tested and certified to function like new. It typically includes a minimum 90-day warranty from the seller.

For warranty claims, technical support, or further assistance, please contact the seller from whom you purchased the product. For system-specific inquiries or advanced configurations, consult your Avaya IP Office system administrator.