Manual do usuario do teléfono Mitel ShoreTel IP 480

1. Introdución

This manual provides detailed instructions for the setup, operation, and maintenance of your Mitel ShoreTel IP 480 Telephone. The Mitel IP 480 is a Voice over IP (VoIP) phone designed for business communication, featuring a large backlit display, eight line appearances, and dedicated function keys for efficient call handling. Please read this manual thoroughly to ensure proper use and to maximize the functionality of your device.

2. Contido do paquete

Verify that all items are present in your package. If any items are missing or damaged, please contact your vendor immediately.

• Mitel ShoreTel IP 480 Telephone Unit (5 units)
• Handset (5 units)
• Handset Cord (5 units)
• Ethernet Cable (5 units)
• Desk Stand (5 units)

Imaxe 2.1: Acabadoview of the Mitel ShoreTel IP 480 Telephone. This image displays one of the five IP 480 telephone units, including the main phone body, handset, and desk stand, as typically found in the multi-pack.

3. Produto rematadoview

The Mitel ShoreTel IP 480 is designed for intuitive communication. Key features include:

• Visualización: A large, backlit graphical display for clear visibility of call information, menus, and directories.
• Line Appearances: Eight programmable line appearances for managing multiple calls or lines.
• Teclas de funcións fixas: Dedicated buttons for common functions such as Transfer, Conference, Hold, Call History, Voicemail, and Directory.
• Teclas programables: Five context-sensitive soft keys located below the display, whose functions change based on the phone's current state.
• Clúster de navegación: A four-way navigation pad with a select button for menu navigation.
• Control de volume: Dedicated buttons for adjusting handset, headset, and speakerphone volume.

Imaxe 3.1: Primeiro plano view of the Mitel ShoreTel IP 480's keypad and display. This image highlights the backlit display, the fixed feature keys (such as Transfer, Conference, Hold), the numeric keypad, and the context-sensitive soft keys.

4. Configuración

Follow these steps to set up your Mitel ShoreTel IP 480 Telephone:

1. Fixar o soporte de escritorio: Align the desk stand with the slots on the back of the phone unit and snap it into place.
2. Conecta o teléfono: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the side of the phone unit.
3. Conecte o cable Ethernet: Plug one end of the provided Ethernet cable into the LAN port on the back of the phone. Connect the other end to an active network port (e.g., a wall jack or network switch) that provides Power over Ethernet (PoE) or is connected to a power adapter (not included if PoE is used).
   

   Imaxe 4.1: Standard Ethernet cable. This cable is used to connect the Mitel IP 480 phone to your network, providing both data connectivity and power if Power over Ethernet (PoE) is available.
4. Encendido: The phone will automatically power on once connected to a PoE-enabled network port or an external power adapter. The display will illuminate, and the phone will begin its boot-up sequence.
5. Configuración inicial: The phone will attempt to connect to your network and register with your IP PBX system. Follow any on-screen prompts or consult your system administrator for specific network settings if required.

5. Instrucións de funcionamento

5.1 Facer e recibir chamadas

• Para facer unha chamada: Lift the handset, press a line appearance button, or press the Speaker button. Dial the desired number using the keypad.
• Para responder unha chamada: Lift the handset, press the flashing line appearance button, or press the Speaker button.
• Para finalizar unha chamada: Replace the handset or press the Speaker button again if using speakerphone.

5.2 Using Fixed Feature Keys

• Transferencia: Durante unha chamada activa, prema o botón Transferencia botón, marque o novo número e, a seguir, prema Transferencia de novo para completar.
• Conferencia: Durante unha chamada activa, prema o botón Conferencia button, dial the number of the third party, and then press Conferencia de novo para unirse a todos os partidos.
• Manter: Preme o Manteña para poñer unha chamada activa en espera. Prema o botón de liña que parpadea para recuperar a chamada.
• Correo de voz: Preme o Correo de voz button to access your voicemail messages.
• Directorio: Preme o Directorio button to access your personal or corporate directory.
• Historial de chamadas: Preme o Historial de chamadas botón para view a list of missed, received, and dialed calls.

5.3 Using Soft Keys

The five soft keys below the display provide context-sensitive options. Their labels will change depending on the phone's current state (e.g., idle, on a call, in a menu). Press the corresponding soft key to activate the displayed function.

5.4 Axuste do volume

Usa o Volume buttons (up/down arrows) located below the keypad to adjust the volume of the handset, speakerphone, or ringer, depending on the phone's current state.

6. Mantemento

Proper care ensures the longevity and optimal performance of your Mitel ShoreTel IP 480 Telephone.

• Limpeza: Use un suave, damp cloth to clean the phone's surface. Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the plastic and display.
• Ambiente: Keep the phone away from direct sunlight, excessive heat, moisture, and dust. Ensure adequate ventilation around the device.
• Cordóns: Periodically check all cords for signs of wear or damage. Replace any damaged cords immediately.

7 Solución de problemas

If you encounter issues with your Mitel ShoreTel IP 480 Telephone, try the following troubleshooting steps:

• Sen ton de chamada/Non se poden facer chamadas:
  • Check that the Ethernet cable is securely connected to both the phone and the network port.
  • Ensure the network port is active and providing PoE (if applicable).
  • Restart the phone by disconnecting and reconnecting the Ethernet cable.
  • Contact your system administrator to verify network connectivity and phone registration status.
• Display is Blank/Not Working:
  • Verify the phone is receiving power (check Ethernet cable connection or power adapter).
  • Reinicie o teléfono.
• Mala calidade de audio:
  • Check handset and handset cord connections.
  • Axuste o volume usando os botóns de volume.
  • Asegúrate de que non haxa interferencias doutros dispositivos electrónicos.
  • Contact your system administrator to check network quality.
• Botóns que non responden:
  • Reinicie o teléfono.
  • Asegúrate de que non haxa residuos aloxados debaixo dos botóns.

If these steps do not resolve the issue, please contact your IT department or Mitel support for further assistance.

8. Especificacións

The following are technical specifications for the Mitel ShoreTel IP 480 Telephone:

9. Garantía e soporte

The Mitel ShoreTel IP 480 Telephone is manufactured by Mitel. For information regarding warranty coverage, technical support, or service, please refer to the official Mitel website or contact your authorized Mitel reseller. Keep your purchase receipt and product serial numbers handy when contacting support.