1. Introdución
The Heatmiser neoStat V2 is a 230V powered programmable thermostat designed to provide precise control over your home heating system. It features a volt-free switch and is engineered to communicate seamlessly with the Heatmiser neoHub and other neoStats within your home, establishing a fully controllable network for your heating. This thermostat can be configured to operate as either a thermostat for temperature control or as a timer for managing devices like towel rails or lighting, offering versatile control options.
2. Información de seguridade
Lea atentamente este manual antes de instalar e utilizar.
- Installation should only be carried out by a qualified electrician or heating engineer.
- Ensure the main power supply is disconnected before commencing any wiring work.
- This device operates on 230 Volts AC. Improper installation can lead to electric shock or fire.
- Non expoñas o termostato á auga nin a humidade excesiva.
- Non intente reparar nin modificar a unidade vostede mesmo. Encargue todo o mantemento a persoal cualificado.
3. Contido do paquete
Verifica que todos os elementos estean presentes no paquete:
- Heatmiser neoStat V2 Thermostat
- 3-meter remote floor sensor (included component)
- Parafusos de montaxe e tacos de parede
- Manual de usuario (este documento)
4. Produto rematadoview
The Heatmiser neoStat V2 features a sleek design with a white backlight and proximity sensor. Its illuminated soft-touch keys respond to your presence, enhancing usability.

This image displays the Heatmiser neoStat V2 thermostat in Glacier White. It features a large digital screen showing 'ROOM TEMP 21.8 °C' and 'TIME 18:08' with 'FRI' indicating the day. Below the main display, there are options for 'HOLD', 'HOLIDAY', and 'EDIT', along with a circular icon. At the bottom, there are soft-touch keys represented by left arrow, checkmark, right arrow, down arrow, and up arrow symbols.
Características principais:
- 230V Powered Thermostat: Direct mains power for reliable operation.
- Volt-Free Switch: Compatible with various heating systems.
- NeoHub Communication: Designed to integrate with the neoHub for a networked heating system.
- Programación flexible: Supports 5/2 Day, 7 Day, and 24 Hour programming modes with minute program intervals.
- Self-Learning Optimum Start: Learns the best time to activate heating to reach desired temperature.
- Niveis de confort: Offers multiple comfort levels per day (up to 6 when paired with neoHub).
- Temperature Hold Facility: Temporarily override programmed settings.
- Holiday Facility: Set a reduced temperature for extended periods away.
- Automatic White Backlight: Illuminates upon proximity and turns off after 30 seconds.
- Montaxe a ras: Designed for a neat, integrated appearance.
- Key Code Facility: Front protection feature for security.
5. Instalación
The neoStat V2 is designed for flush mounting. It is crucial that installation is performed by a qualified professional to ensure safety and proper functionality.
Cableado:
Refer to the wiring diagrams provided in the separate installation guide or consult a qualified electrician. Ensure all connections are secure and comply with local electrical regulations. The thermostat requires a 230V power supply.
Montaxe:
Mount the thermostat in a location free from direct sunlight, drafts, or heat sources that could affect temperature readings. Use the provided screws and wall plugs to secure the unit to a standard electrical back box.
6. Configuración
Encendido inicial:
Once wired and powered, the neoStat V2 will display its default settings.
Pairing with neoHub:
To enable remote control and advanced features, the neoStat V2 must be paired with a Heatmiser neoHub.
- Ensure your neoHub is powered on and connected to your home network.
- Follow the pairing instructions provided with your neoHub or via the Heatmiser Neo app.
- During pairing, you may need to bring the neoHub closer to the thermostat if experiencing connectivity issues.
Modos de programación:
The neoStat V2 supports various programming options:
- 5/2 Day Programming: Horarios separados para días laborables e fins de semana.
- 7 Day Programming: Horarios individuais para cada día da semana.
- 24 Hour Programming: A single schedule that repeats daily.
Access the programming menu via the 'EDIT' option on the thermostat display or through the Neo app. Set desired temperatures and times for each comfort level.
Self-Learning Optimum Start:
This feature learns how long it takes for your home to reach the desired temperature and activates heating in advance, ensuring your home is warm at the programmed time. This can be enabled or disabled in the settings.
7. Funcionamento do termostato
Axuste da temperatura:
Use as teclas de frecha arriba e abaixo (⌃ e ⌄) on the thermostat to manually adjust the target temperature. The display will show the new setpoint.
Temperature Hold Facility:
To temporarily override the programmed schedule, select the 'HOLD' option. You can then set a specific temperature and duration for the hold. The thermostat will revert to its schedule once the hold period expires.
Holiday Facility:
The 'HOLIDAY' function allows you to set a reduced temperature for an extended period, saving energy while you are away. Select 'HOLIDAY' and specify the return date and desired temperature during the holiday period.
Key Code Facility:
This feature provides front protection by requiring a key code to access settings, preventing unauthorized changes. Refer to the full manual for instructions on setting and using the key code.
8. Mantemento
The Heatmiser neoStat V2 requires minimal maintenance.
- Limpeza: Limpe a superficie do termostato cun pano suave e seco. Non empregue produtos de limpeza abrasivos nin disolventes.
- Fonte de alimentación: As a corded electric device, it does not require battery replacement. However, be aware that in the event of a power cut, all settings may be lost if there is no battery backup.
9 Solución de problemas
| Problema | Causa posible | Solución |
|---|---|---|
| Thermostat not responding / Display blank. | No power supply; wiring issue. | Check circuit breaker. Verify wiring connections (consult electrician). |
| Cannot pair with neoHub. | Distance from neoHub; local interference. | Move neoHub closer to the thermostat during pairing. Relocate neoHub away from potential interference sources (e.g., large electrical appliances). |
| Heating not coming on as scheduled. | Incorrect programming; thermostat in Hold/Holiday mode; wiring fault. | Review programmed schedule. Check if Hold or Holiday mode is active. Verify wiring to boiler/heating system. |
| Settings lost after power cut. | Lack of battery backup. | This model does not have battery backup for settings. Reprogram after power restoration. |
| User interface feels clunky. | Subjective user experience. | Familiarize yourself with the controls. Consider using the Heatmiser Neo app for easier programming and control. |
10. Especificacións
| Característica | Detalle |
|---|---|
| Marca | Heatmiser |
| Nome do modelo | NeoStat V2 |
| Número de modelo | neostatv2thermostat |
| Cor | Branco glaciar |
| Voltage | 230 voltios |
| Tecnoloxía de conectividade | Wi-Fi (via neoHub) |
| Tipo de controlador | Con cable |
| Características especiais | Auto-Scheduling, Proximity Sensor, Illuminated Soft Touch Keys, Key Code Facility |
| Usos específicos | Heating (Thermostat or Timer) |
| Compoñentes incluídos | 3 meter remote floor sensor |
| Peso do elemento | 130 g |
| Dimensións do paquete | 11.6 x 9.8 x 7 cm |
11. Garantía e soporte
For warranty information, please refer to the documentation provided with your purchase or visit the official Heatmiser websitio.
If you encounter any issues not covered in this manual or require technical assistance, please contact Heatmiser customer support. Contact details can typically be found on the Heatmiser websitio web ou na embalaxe do produto.





