1. Introdución
Thank you for choosing the Dimplex Winslow 48-Inch Wall Mounted Electric Fireplace. This manual provides essential information for the safe installation, operation, and maintenance of your new electric fireplace. Please read all instructions carefully before use and retain this manual for future reference.
Información importante de seguridade
- Lea todas as instrucións antes de instalar ou usar esta lareira.
- Do not operate any fireplace with a damaged cord or plug, or if the heater has malfunctioned or been dropped or damaged in any manner.
- Always ensure the fireplace is connected to a properly grounded outlet.
- Manteña os materiais combustibles, como mobles, almofadas, roupa de cama, papeis, roupa e cortinas a polo menos 0.9 m da parte dianteira do quentador e lonxe dos laterais e da parte traseira.
- Non insira nin permita que entren obxectos estraños en ningunha abertura de ventilación ou escape, xa que isto pode provocar unha descarga eléctrica ou incendio, ou danar o quentador.
- Para evitar un posible incendio, non bloquee de ningún xeito as entradas ou escapes de aire. Non o use en superficies brandas, como unha cama, onde se poidan bloquear as aberturas.
- AVISO: Este produto pode expoñelo a produtos químicos, incluído o negro de carbón, que o Estado de California sabe que causa cancro. Para máis información vai a www.P65Warnings.ca.gov.
2. Contido do paquete
Verifique que todos os compoñentes estean presentes e sen danos antes de comezar a instalación.
- Dimplex Winslow 48-Inch Electric Fireplace Unit
- Mando a distancia multifunción
- Ember Bed Options: Logs, Pebbles, and Acrylic Crystals (one set of each)
- Table Stand (for freestanding installation)
- Mounting Hardware (for wall-mount installation)
3. Configuración e instalación
Consideracións previas á instalación
- Ensure the chosen location has a dedicated 120V, 15 Amp circuíto.
- Maintain proper clearances from combustible materials as specified in the safety information.
- The unit dimensions are approximately 18.1" H x 5" D x 48" W. Plan your installation space accordingly.

Figure 1: Dimplex Winslow 48-inch Electric Fireplace with key dimensions. The unit measures 48 inches wide, 18.1 inches high, and 5 inches deep. This image displays the fireplace with the log media option installed.
Instalación de montaxe en parede
- Select a suitable wall location, ensuring it can support the weight of the fireplace (approximately 45.2 lbs).
- Mark the desired mounting height and position for the mounting bracket.
- Securely attach the mounting bracket to the wall studs using appropriate hardware. If mounting into drywall without studs, use heavy-duty wall anchors (not included).
- Carefully lift the fireplace unit and hook it onto the wall mounting bracket. Ensure it is securely seated.
- Conecte o cable de alimentación a unha toma eléctrica conectada a terra.
Instalación de mesa
- Attach the included table stand to the bottom of the fireplace unit using the provided screws.
- Place the fireplace on a stable, level surface, ensuring adequate clearance from walls and combustible materials.
- Conecte o cable de alimentación a unha toma eléctrica conectada a terra.
4. Instrucións de funcionamento
The Dimplex Winslow fireplace can be operated using the multi-function remote control or the onboard controls located on the top right corner of the unit.

Figure 2: Onboard control panel with digital display and function buttons.
Encendido/apagado
- Preme o POTENCIA button on the remote or the unit to turn the fireplace on or off.
Flame Effect Settings
The fireplace features lifelike dancing flames with adjustable brightness and color options.
- Usa o CHAMA button on the remote or unit to cycle through different flame brightness levels.
- The ember bed also offers color-changing options. Refer to your remote control guide for specific buttons to adjust ember bed colors.
Interchangeable Media Bed Options
Customize the look of your fireplace with three included media options: logs, pebbles, or acrylic crystals.

Figure 3: Acrylic Crystal Media

Figure 4: Log Media

Figure 5: Pebble Media
To change the media:
- Ensure the fireplace is turned off and unplugged.
- Carefully remove the front glass panel (refer to the installation section for details on securing/removing the glass).
- Remove the current media and replace it with your desired option.
- Reattach the front glass panel securely.
Operación Calefacción
The powerful fan-forced heater can provide supplemental heat for areas up to 1000 sq. ft. Heat vents from the bottom of the unit.
- Preme o CALOR button on the remote or unit to activate the heater.
- Usa o TEMPERATURA buttons (up/down arrows) to adjust the desired heat setting.
- The heater can be operated independently of the flame effect, allowing for year-round ambiance.
Función de temporizador
Set the fireplace to automatically turn off after a specified period.
- Preme o TEMPORIZADOR button on the remote or unit to cycle through available timer settings (e.g., 30 minutes, 1 hour, up to 8 hours).
Side Strip Lighting
The fireplace features side strip lighting that adds a soft glow behind the unit, enhancing the ambiance.

Figure 6: Side strip lighting in operation.
- Refer to your remote control guide for specific buttons to activate and adjust the side strip lighting.
5. Mantemento
Limpeza
- Desconecte sempre a lareira antes de limpala.
- Limpe as superficies exteriores cun suave, damp pano. Non use produtos de limpeza ou disolventes abrasivos.
- Clean the air intake and exhaust vents regularly to ensure proper airflow and prevent overheating.
- The glass panel can be cleaned with a soft cloth and a mild glass cleaner.
Almacenamento
- When not in use for extended periods, store the fireplace in a dry, dust-free location.
- If possible, use the original packaging for storage to protect the unit.
6 Solución de problemas
If you experience issues with your Dimplex Winslow electric fireplace, consult the following table for common problems and solutions.
| Problema | Causa posible | Solución |
|---|---|---|
| A lareira non se acende. | Sen alimentación á unidade. | Check if the power cord is securely plugged into a grounded outlet. Verify the circuit breaker has not tripped. |
| O quentador non produce calor. | Temperature setting is too low; Overheat protection activated. | Increase the temperature setting. Ensure air vents are not blocked. Turn off the unit, unplug, wait 10-15 minutes, then plug back in. |
| O control remoto non funciona. | Pilas descargadas; Obstrución entre o mando a distancia e a unidade. | Replace remote control batteries (2 AAA batteries). Ensure there is a clear line of sight to the fireplace sensor. |
| Flame effect is dim or not visible. | Brightness setting is low; LED components issue. | Adjust the flame brightness setting using the remote or onboard controls. |
| Ruídos pouco comúns procedentes da unidade. | Obstrución do ventilador; compoñentes soltos. | Turn off and unplug the unit. Inspect vents for obstructions. If noise persists, contact customer support. |
If the problem persists after attempting these solutions, please contact Dimplex customer support.
7. Especificacións
| Característica | Detalle |
|---|---|
| Marca | DIMPLEX |
| Nome do modelo | Winslow 48" Wall-Mount (SWM4820) |
| Dimensións do produto | 5" de profundidade x 48" de ancho x 18.1" de alto (12.7 cm de profundidade x 121.9 cm de ancho x 46 cm de alto) |
| Material | Metal, Vidro |
| Cor | Negro |
| Fonte de enerxía | Eléctrico con cable |
| Consumo de enerxía | 1400 vatios |
| Saída de calor | 4777 unidades térmicas británicas (BTU) |
| Cobertura de calefacción | Ata 1000 pés cadrados. |
| Tipo de instalación | Mesa, soporte de parede |
| Compoñentes incluídos | Remote Control, Ember Bed Options (Logs, Pebbles, Acrylic Crystals), Table Stand |
| Peso do elemento | 45.2 libras (20.5 kg) |
| Baterías para control remoto | 2 pilas AAA (incluídas) |
| Requírese montaxe | Si |
| Instrucións de coidado | Limpar con damp pano |
8. Garantía e soporte
Información da garantía
This Dimplex Winslow electric fireplace comes with a limited warranty of 90 days from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
Atención ao cliente
For technical assistance, warranty claims, or replacement parts, please contact Glen Dimplex Americas customer support. Contact information can typically be found on the manufacturer's websitio web ou na embalaxe do produto.
Manufacturer: Glen Dimplex Americas





