1. Introdución
1.1 Produto superadoview
The AIDA PTZ-X12-IP is a Full HD IP Broadcast PTZ Camera designed for broadcast and conference applications. It features advanced IP streaming technology supporting H.264 and H.265 (HEVC) codecs. Integrated RS232 and VISCA over IP control ensure compatibility with most IP-based controllers, streamlining workflows and simplifying cable management. The camera offers multiple video output formats including 3G-SDI, HDMI, USB 3.0, and online video outputs like RTSP/RTMP.
1.2 Características principais
- Full HD Progressive Scan sensor for sharp, vivid color in various lighting conditions.
- Advanced digital image processor providing detailed images with comprehensive feature access.
- Motion-compensated temporal noise reduction filter for effective noise reduction without motion blur.
- Versatile connectivity: 3G/HD-SDI, HDMI, RJ-45, USB 3.0, and USB 2.0 for seamless video performance.
- Powerful 12X Optical Zoom capability.
2. Información de seguridade
Please read this manual carefully before operating the device. Retain it for future reference. Observe all warnings and instructions marked on the product.
- Fonte de enerxía: Use only the power adapter supplied with the unit. Ensure the power voltage está dentro do intervalo especificado.
- Instalación: Install the camera on a stable surface or mount it securely according to installation guidelines. Avoid placing it in direct sunlight, near heat sources, or in areas with high humidity or dust.
- Limpeza: Desconecte a alimentación antes de limpar. Use un pano suave e seco. Non empregue produtos de limpeza líquidos nin en aerosol.
- Servizo: Non intente atender este produto vostede mesmo. Remita todo o servizo a persoal de servizo cualificado.
- Auga e humidade: Para reducir o risco de incendio ou descarga eléctrica, non expoña este aparello á choiva ou á humidade.
3. Contido do paquete
Verifica que todos os elementos estean presentes no paquete:
- AIDA PTZ-X12-IP Camera Unit
- Adaptador de alimentación
- Remote Control (if included with specific model variant)
- Soporte de montaxe (se está incluído)
- Manual de usuario (este documento)
4. Produto rematadoview
4.1 Cámara Views

Figura 4.1: Parte dianteira view of the AIDA PTZ-X12-IP camera, highlighting its compact design and the prominent lens.

Figura 4.2: Fronte directa view of the AIDA PTZ-X12-IP camera, emphasizing the lens and the camera's rotational base.

Figura 4.3: Traseira view of the AIDA PTZ-X12-IP camera, detailing the various connectivity ports.
4.2 Portos e conectores
Refer to Figure 4.3 for the location of the following ports:
- IN-RS232-OUT: RS232 serial control ports for daisy-chaining and external control.
- USB 3.0: High-speed USB connection for video output and control.
- LAN: RJ-45 Ethernet port for IP streaming, control (VISCA over IP), and power (PoE, if supported by model).
- DC12V: Entrada de alimentación para o adaptador de corrente continua de 12 V incluído.
- (Note: 3G-SDI and HDMI ports are typically located on the rear panel, though not explicitly labeled in Figure 4.3, they are standard for this model.)
5. Configuración
5.1 Instalación
- Colocación: Position the camera on a flat, stable surface or mount it using a compatible bracket (sold separately or included). Ensure adequate ventilation around the unit.
- Conexión de alimentación: Connect the supplied 12V DC power adapter to the DC12V port on the camera and then plug it into a power outlet.
- Encendido inicial: The camera will perform a self-test and the lens will move to its home position.
5.2 Conexións
Connect the camera to your video system using one or more of the following methods:
- Saída 3G-SDI: Connect a 3G-SDI cable from the camera's 3G-SDI OUT port to a compatible SDI input device (e.g., switcher, recorder).
- Saída HDMI: Connect an HDMI cable from the camera's HDMI OUT port to an HDMI display or capture device.
- Saída USB 3.0: Connect a USB 3.0 cable from the camera's USB 3.0 port to a computer for direct video capture and control.
- Conexión Ethernet (LAN): Connect an Ethernet cable from the camera's LAN port to a network switch or router for IP streaming and control.
- Control RS232: For serial control, connect an RS232 cable to the IN-RS232-OUT ports and to your control device.
6. En funcionamento
6.1 Funcionamento básico
The PTZ-X12-IP camera can be controlled via its included remote control (if applicable), a dedicated PTZ controller, or via IP commands.
- Panorama/inclinación: Use the joystick or directional buttons on your controller to move the camera horizontally (pan) and vertically (tilt).
- Zoom: Use the zoom controls to adjust the 12x optical zoom. Zoom in (Tele) to magnify the image, zoom out (Wide) to broaden the field of view.
- Foco: The camera typically features auto-focus. Manual focus adjustment may be available through the control interface.
- Presets: Store and recall specific camera positions (pan, tilt, zoom, focus) as presets for quick scene changes.
6.2 IP Control and Streaming
For advanced control and streaming capabilities, connect the camera to your network via the LAN port.
- Enderezo IP: The camera will obtain an IP address via DHCP by default. You can find its IP address using a network scanner or by accessing the camera's web interface.
- Web Interface: Access the camera's settings and live view by entering its IP address into a web browser. This interface allows for detailed configuration of video settings, network parameters, and PTZ control.
- VISCA sobre IP: The camera supports VISCA over IP for integration with professional PTZ controllers and software. Refer to the camera's network settings for port information.
- RTSP/RTMP Streaming: Configure streaming protocols (RTSP/RTMP) through the web interface to stream video to compatible platforms or servers.
7. Mantemento
7.1 Limpeza
- Lente: Use a soft, lint-free cloth specifically designed for optical lenses. If necessary, use a small amount of lens cleaning solution. Avoid touching the lens with bare fingers.
- Corpo da cámara: Limpe o corpo da cámara cun pano suave e seco. Para a sucidade persistente, dóreo lixeiramente.amp Pódese usar un pano, pero asegúrese de que non entre humidade na cámara.
- Conectores: Keep connectors free of dust and debris. Use compressed air if needed.
7.2 Almacenamento
When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and extreme temperatures. Use the original packaging or a protective case to prevent dust accumulation and physical damage.
8 Solución de problemas
Se tes problemas, consulta a seguinte táboa para ver os problemas e as solucións máis habituais.
| Problema | Causa posible | Solución |
|---|---|---|
| Sen poder | O adaptador de corrente non está conectado ou está avariado. | Comproba as conexións de alimentación. Asegúrate de que a toma de corrente funciona. Proba cun adaptador de corrente diferente se estás dispoñible. |
| Sen saída de vídeo | Conexión do cable incorrecta; entrada incorrecta seleccionada na pantalla; cámara non acendida. | Verify all video cables are securely connected. Select the correct input source on your display/switcher. Ensure camera is powered on. |
| PTZ control not working | Control cable disconnected; incorrect control protocol/settings; IP address conflict. | Check RS232 or Ethernet cable connections. Verify control protocol (e.g., VISCA) and camera ID settings. Check for IP address conflicts on the network. |
| A imaxe está borrosa | Lens is dirty; focus is incorrect; lighting conditions are poor. | Clean the lens. Adjust focus manually if auto-focus is not performing correctly. Improve lighting in the environment. |
| IP stream not accessible | Network cable disconnected; incorrect IP settings; firewall blocking access. | Ensure Ethernet cable is connected. Verify camera's IP address and network settings. Check firewall rules on your computer/network. |
Se o problema persiste despois de intentar estas solucións, póñase en contacto co servizo de atención ao cliente.
9. Especificacións
Technical specifications for the AIDA PTZ-X12-IP camera:
| Característica | Detalle |
|---|---|
| Nome do modelo | PTZ-X12-IP |
| Dimensións do produto | 11.8 x 11 x 10.9 polgadas |
| Peso | 7.8 libras |
| Zoom óptico | 12x |
| Tecnoloxía de conectividade | Wired (3G-SDI, HDMI, USB 3.0, RJ-45) |
| Formatos de saída de vídeo | 3G-SDI, HDMI, USB 3.0, RTSP/RTMP (IP) |
| Interfaces de control | RS232, VISCA over IP |
| IP Streaming Codecs | H.264, H.265 (HEVC) |
| Usos recomendados | Indoor, Outdoor (with appropriate protection) |
| Fabricante | Imaxe AIDA |
10. Garantía e soporte
10.1 Información da garantía
AIDA products are designed and manufactured to the highest quality standards. This product is covered by a limited warranty against defects in materials and workmanship. Specific warranty terms and duration may vary by region and retailer. Please retain your proof of purchase for warranty claims.
10.2 Atención ao cliente
For technical assistance, troubleshooting, or warranty inquiries, please contact AIDA customer support. You can find contact information and additional resources on the official AIDA websitio web ou a través do vendedor do produto.
Visita o AIDA Store para máis información.





