Plantronics Blackwire 3320 USB-A Headset User Manual

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The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Poly Blackwire 3320 USB-A Stereo Headset with inline controls and USB-A connector

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.

O que hai na caixa

The Blackwire 3320 USB-A package typically includes the following components:

Poly Blackwire 3320 USB-A Wired Stereo Headset

Configuración

Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.

Conectando ao teu dispositivo

Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
Plug in the Headset: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
Recoñecemento do sistema: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
Select as Audio Device: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.

Diagram showing headset dimensions and a hand for scale

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.

Instrucións de funcionamento

The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.

Usando os auriculares

Adjust the headband for a comfortable fit over your head.
Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.

Inline Control Unit Functions

The inline control unit provides quick access to essential call and audio functions:

Botón para subir o volume (+): Prema para aumentar o volume de escoita.
Botón para baixar o volume (-): Prema para baixar o volume de escoita.
Botón de silencio: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
Call Control Button (Phone Icon):
- Prema para responder a unha chamada entrante.
- Press to end an active call.
- Press to make a call (if supported by your application).

Mantemento

Un coidado e mantemento axeitados prolongarán a vida útil dos seus auriculares Blackwire 3320.

Limpeza: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
Almacenamento: Cando non estea en uso, garde os auriculares nun lugar limpo e seco, lonxe de temperaturas extremas e da luz solar directa. Evite enredar o cable.
Coidado do cable: Do not pull on the cable to disconnect the headset. Always grasp the USB connector. Avoid sharp bends or kinks in the cable.

Resolución de problemas

If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:

Problema	Posible Solución
No audio from headset speakers.	Asegúrate de que os auriculares estean conectados correctamente ao porto USB-A. Check your computer's sound settings to ensure "Poly Blackwire 3320" is selected as the default playback device. Increase the volume using the inline control unit and your computer's master volume. Try plugging the headset into a different USB-A port.
O micrófono non funciona.	Ensure the microphone is not muted (check the inline control unit's mute button and indicator light). Verify that "Poly Blackwire 3320" is selected as the default recording device in your computer's sound settings and communication application. Adjust the microphone boom position closer to your mouth. Test the microphone in a different application or with a different contact.
A calidade do son é deficiente ou distorsionada.	Asegúrese de que a conexión USB é estable. Comprobe se hai interferencias doutros dispositivos electrónicos. Update your computer's audio drivers if available. Reduce the volume if it's too high, causing distortion.
Headset not recognized by computer.	Try a different USB-A port on your computer. Restart your computer with the headset connected. Check Device Manager (Windows) or System Information (Mac) to see if the headset is listed.

Especificacións

Característica	Detalle
Nome do modelo	Cable negro 3320 USB-A
Número de modelo	213934-01
Tecnoloxía de conectividade	Con cable (USB-A)
Estilo de vestir	Auriculares de dobre oído (estéreo), supraauriculares
Micrófono	Flexible Noise-Canceling Boom Mic
Rendemento de audio	Wideband audio, Enhanced Digital Signal Processing (DSP)
SoundGuard Technology	Acoustic limiting for protection against sounds above 118 dBA
Rango de frecuencias	20 Hz - 20,000 Hz
Controis	Inline control unit (Volume Up/Down, Mute, Call Answer/End)
Lonxitude do cable	7 pés
Peso do elemento	4.6 onzas (130 gramos)
Dispositivos compatibles	PC, Mac, Cellphones (via USB-A)

Información da garantía

The Poly Blackwire 3320 USB-A headset comes with a Garantía global dun ano. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.

Apoio

For further assistance, technical support, or to access additional resources, please visit the official Poly support websitio web ou a súa tenda de marca:

Poly Brand Store: https://www.amazon.com/stores/Poly/page/F4BD54E6-2BFB-492D-A777-D4ED104038D5
Manual do usuario (PDF): https://manuals.plus/m/469a902d7f026c019ef48519a4601c7fcbeb280e55cab9d5fc046a5aabf10f47

You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.

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Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)

Poly Blackwire 3320 USB-A Headset User Manual