Introdución
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your DIMPLEX DSH20W Indoor/Outdoor Electric Infrared Patio Heater. Please read all instructions carefully before using the product and retain this manual for future reference.
The DIMPLEX DSH20W is designed to provide rapid, comfortable heat for both indoor and outdoor environments, reaching maximum heat output in less than 3 seconds. Its robust construction and versatile features make it suitable for various applications.
Información importante de seguridade
AVISO: Para reducir o risco de incendio, descarga eléctrica ou lesións, siga sempre estas precaucións básicas:
- Le todas as instrucións antes de usar este aquecedor.
- Este quentador está quente cando se usa. Para evitar queimaduras, non deixe que a pel descuberta toque superficies quentes. Manter os materiais combustibles, como mobles, almofadas, roupa de cama, papeis, roupa e cortinas a polo menos 3 m da parte dianteira do quentador e mantelos afastados dos laterais e traseiros.
- É necesario ter extrema precaución cando calquera aquecedor é usado por nenos ou persoas inválidas ou preto de eles e sempre que o aquecedor se deixa en funcionamento e sen vixilancia.
- Non faga funcionar ningún aquecedor cun cable ou enchufe danados ou despois de que o aquecedor non funcione correctamente, se caia ou estea danado de calquera xeito. Deseche o quentador ou devolva a un centro de servizo autorizado para o seu exame e/ou reparación.
- Do not use outdoors if not specifically rated for outdoor use. This product has an IP65 rating for indoor and outdoor applications.
- Non pase o cable debaixo da alfombra. Non cubra o cable con alfombras, corredores ou revestimentos similares. Coloque o cable lonxe da zona de tráfico e onde non se tropece.
- Para desconectar o aquecedor, apague os controis e, a continuación, retire o enchufe da toma de corrente.
- Non insira nin permita que entren obxectos estraños en ningunha abertura de ventilación ou escape, xa que isto pode provocar unha descarga eléctrica ou incendio, ou danar o quentador.
- Para evitar un posible incendio, non bloquee de ningún xeito as entradas ou escapes de aire. Non o use en superficies brandas, como unha cama, onde se poidan bloquear as aberturas.
- Un aquecedor ten partes quentes e con arcos ou chispas no seu interior. Non o use en áreas onde se use ou almacene gasolina, pintura ou vapores ou líquidos inflamables.
- Use este aquecedor só como se describe neste manual. Calquera outro uso non recomendado polo fabricante pode provocar incendios, descargas eléctricas ou lesións ás persoas.
- This heater is for 240V operation. It requires a dedicated circuit and proper wiring. Consult a qualified electrician for installation.
Contido do paquete
Please check the package contents to ensure all components are present and undamaged:
- DIMPLEX DSH20W Infrared Patio Heater Unit
- Mounting Bracket (compatible with wall, ceiling, and stand mounts)
- Manual de usuario (este documento)
- Remote Control (if applicable, not specified in input but common for heaters with timers/settings)
- Ferramentas de montaxe (parafusos, ancoraxes, etc.)
If any items are missing or damaged, please contact DIMPLEX customer support immediately.
Configuración e instalación
The DIMPLEX DSH20W heater is designed for versatile installation, including wall, ceiling, and stand mounting. Professional installation by a qualified electrician is recommended due to the 240V power requirement.
Opcións de montaxe
- Montaxe na parede: Secure the provided mounting bracket to a sturdy wall surface, ensuring it can support the heater's weight (approximately 5.44 kg). Position the heater to direct heat towards the desired area.
- Montaxe no teito: For overhead heating, the heater can be suspended from a ceiling using the appropriate bracket. Ensure adequate clearance from the ceiling and surrounding objects.
- Soporte de soporte: An optional stand (sold separately) allows for portable or temporary placement of the heater. Ensure the stand is stable and on a level surface.
Conexión eléctrica
This unit operates on 240V and requires a dedicated electrical circuit. It does not come with a pre-attached cord for plugging into a standard outlet. A qualified electrician must hardwire the unit according to local electrical codes and the provided wiring diagram (not included in this general manual, refer to specific installation guide if provided with product packaging).



Instrucións de funcionamento
Once properly installed and connected to power, your DIMPLEX DSH20W heater is ready for operation.
Encendido/apagado
The heater can be controlled via its integrated control panel or a remote control (if supplied). To power on, press the power button. To power off, press the power button again.
Configuración de temperatura
The DSH20W offers three temperature settings:
- Baixo: Saída de 1000 W
- Medio: Saída de 1500 W
- Alto: Saída de 2000 W
Adjust the setting using the dedicated buttons on the control panel or remote to achieve your desired heat level. The heater reaches maximum heat in approximately 3 seconds.
Función de temporizador
The heater features a delay timer with 1, 2, and 3-hour options. This allows you to set the heater to operate for a specific duration before automatically turning off. Additionally, an 8-hour auto shutoff safety mechanism is built-in, ensuring the unit powers down after 8 hours of continuous operation for safety and energy conservation.


Mantemento
Regular maintenance ensures the longevity and optimal performance of your DIMPLEX DSH20W heater. Always disconnect power before performing any maintenance.
- Limpeza: Allow the heater to cool completely before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners, solvents, or spray directly onto the heater.
- Reflector Cleaning: Periodically inspect the reflector behind the heating element. If dust or debris accumulates, gently wipe it with a soft, dry cloth. Avoid touching the heating element directly.
- Almacenamento: If storing the heater for an extended period, ensure it is clean and dry. Store it in a cool, dry place, preferably in its original packaging to protect it from dust and damage.
- Inspección: Regularly check the power wiring and mounting hardware for any signs of wear, damage, or loosening. Address any issues promptly.
Resolución de problemas
If you experience issues with your DIMPLEX DSH20W heater, refer to the following common problems and solutions:
| Problema | Causa posible | Solución |
|---|---|---|
| O quentador non se acende. | No power supply; tripped circuit breaker; loose wiring; unit's internal safety switch activated. | Check power connection and circuit breaker. Ensure wiring is secure (consult electrician). Allow unit to cool if it was recently shut off due to overheating. |
| O quentador produce calor insuficiente. | Incorrect temperature setting; unit too far from heating area; environmental factors (wind, large space). | Increase temperature setting. Reposition heater closer to the desired area. Consider additional units for larger spaces or areas with significant air movement. |
| O calefactor apágase inesperadamente. | 8-hour auto shutoff activated; overheating safety mechanism; timer setting. | This is normal operation for the 8-hour auto shutoff. Check if a timer was set. Ensure proper ventilation and clearance around the heater to prevent overheating. |
| O control remoto non funciona. | Dead batteries; obstruction between remote and heater; remote not paired (if applicable). | Replace batteries. Ensure clear line of sight. Refer to remote control specific instructions for pairing. |
If the problem persists after attempting these solutions, please contact DIMPLEX customer support.
Especificacións
| Característica | Detalle |
|---|---|
| Modelo | DSH20W |
| Marca | DIMPLEX |
| Fonte de enerxía | Eléctrico con cable (240 V) |
| Método de calefacción | Radiant Infrared |
| Configuración de calor | 1000W (Low), 1500W (Medium), 2000W (High) |
| Tempo de quecemento | 3 segundos (máximo) |
| Funcións do temporizador | 1, 2, and 3 hour delay timer; 8 hour auto shutoff safety mechanism |
| Clasificación IP | IP65 (Indoor/Outdoor applications) |
| Dimensións do produto (P x A x A) | 32.7 cm x 59.7 cm x 15.5 cm (12.87 po x 23.5 po x 6.1 po) |
| Peso do elemento | 5.44 kg (12 lb) |
| Cor | Gris |
| Requírese montaxe | Si |
| Compoñentes incluídos | DSH heater compatible with wall, ceiling, and stand mounts |
| Tipo de montaxe | Wall Mount (also compatible with ceiling/stand mounts) |
Garantía e Soporte
Información da garantía
The DIMPLEX DSH20W Electric Infrared Patio Heater comes with a 1-year replacement parts warrantyEsta garantía cobre defectos de materiais e fabricación en condicións de uso e mantemento normais. Conserve o comprobante de compra para reclamacións de garantía.
The warranty does not cover damage resulting from misuse, abuse, accident, alteration, improper installation, or unauthorized repair. For full warranty terms and conditions, please refer to the documentation included with your product or visit the official DIMPLEX websitio.
Atención ao cliente
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact DIMPLEX customer support:
- Websitio: Visit the official DIMPLEX websitio web con recursos de asistencia, preguntas frecuentes e información de contacto.
- Teléfono: Refer to the contact details provided in your product packaging or on the DIMPLEX websitio web para asistencia telefónica directa.
- Correo electrónico: Email support may also be available through the official websitio.
When contacting support, please have your product model number (DSH20W) and proof of purchase readily available.





