PEGATRON PB018A2

PEGATRON PB018A2 Cable Modem Battery User Manual

Model: PB018A2 (Upgrade from PB013)

1. Introdución

This manual provides essential instructions for the safe and effective use of your PEGATRON PB018A2 Cable Modem Battery. This battery is designed to provide backup power for the servizo telefónico functionality of compatible cable modems during power outages. It is an upgrade from the PB013 model and is compatible with Docsis 2.0, Docsis 3.0, and Docsis 3.1 Gateway Cable Modems, including specific models like DPC3939, DPC3941T, DPQ3925, and DPQ3212.

Important Note: This battery is intended to support the phone service part of your modem only. It does not provide backup power for internet connectivity during a power outage.

2. Información de seguridade

3. Contido do paquete

Verifique que o seu paquete conteña os seguintes elementos:

4. Configuración e instalación

Follow these steps to install the battery into your compatible cable modem:

  1. Identify the Battery Compartment: Locate the battery compartment on your cable modem. This is typically on the back or bottom of the device. Refer to your modem's specific user manual if you have difficulty locating it.
  2. Abrir o compartimento: Carefully open the battery compartment cover. This may involve sliding a latch or removing screws.
  3. Insira a batería: Align the PEGATRON PB018A2 battery with the compartment, ensuring the connectors match the modem's terminals. Gently push the battery into place until it is securely seated.
Lado view of the PEGATRON PB018A2 battery showing the connector pins.

Figura 1: Lateral view of the battery, highlighting the connector pins for proper insertion.

  1. Pecha o compartimento: Coloque a tapa do compartimento da batería e fíxaa.
  2. Carga inicial: After installation, the battery will begin to charge. It may take up to 5 días for the battery to fully charge and assume its full backup power capacity. During this period, the modem's battery indicator light may show a charging status.
Arriba view of the PEGATRON PB018A2 battery with label details visible, including model number PB0181747073200723 and specifications.

Figura 2: Arriba view of the PEGATRON PB018A2 battery, showing model number and specifications.

5. Instrucións de funcionamento

Once installed and fully charged, the PEGATRON PB018A2 battery operates automatically:

6. Mantemento

7 Solución de problemas

ProblemaCausa posibleSolución
Battery not charging or modem not recognizing battery.
  • A batería non está inserida correctamente.
  • A batería está defectuosa ou chegou ao final da súa vida útil.
  • Modem battery compartment issue.
  • Ensure the battery is fully seated and connectors are aligned.
  • Allow up to 5 days for initial full charge.
  • If problem persists, consider replacing the battery.
  • Consult your modem's manual or service provider.
No phone service during a power outage.
  • A batería non está cargada.
  • A batería está defectuosa.
  • Phone service not active or modem issue.
  • Verify the battery is fully charged (allow 5 days for initial charge).
  • Check modem's battery indicator.
  • Ensure phone service is active with your provider.
  • If the battery is old, consider replacement.
Battery causes interference or cuts Wi-Fi signal.
  • This is highly unusual for a modem battery.
  • Possible faulty battery or modem.
  • Remove the battery and see if the issue resolves.
  • If the issue resolves, the battery may be faulty. Contact support.
  • If the issue persists without the battery, the problem is with the modem or Wi-Fi setup.

8. Especificacións

CaracterísticaDetalle
Número de modeloPB018A2 (Upgrade from PB013)
Tipo de bateríaLitio-Ion
Capacidade3000 mAh
Temperatura de funcionamento-20 °C a 65 °C (-4 °F a 149 °F)
Temperatura de almacenamento-20 °C a 60 °C (-4 °F a 140 °F)
Módems compatiblesDPC3939, DPC3941T, DPQ3925, DPQ3212 (Docsis 2.0, 3.0, 3.1 Gateway Cable Modems)
Tempo estimado de copia de seguridadeUp to 8 hours (for phone service only)
FabricantePEGATRON

9. Garantía e soporte

Para obter información sobre a garantía e asistencia técnica, consulte a documentación proporcionada coa súa compra ou póñase en contacto directamente co vendedor. Garde o comprobante de compra para calquera reclamación de garantía.

For specific questions regarding your cable modem's functionality or compatibility, please contact your internet service provider (e.g., Comcast Xfinity).

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