1. Introdución
O Cisco Webex Desk Pro is an all-in-one collaboration device designed for video conferencing, content creation, and productivity. It features a 27-inch 4K multitouch display, an integrated HD camera, and an advanced microphone array for clear audio. This manual provides instructions for setting up, operating, and maintaining your Webex Desk Pro system.

Figura 1.1: En ángulo view of the Cisco Webex Desk Pro, showcasing its sleek design and integrated speaker fabric.
Características principais:
- 27-inch 4K Multitouch Display: Provides a high-resolution interactive surface for video calls and content.
- Integrated HD Camera: Captures clear video for conferencing.
- Sistema de son superior: Delivers high-quality audio output.
- Advanced Noise-Cancelling Microphone Array: Ensures clear voice pickup by minimizing background noise.
- Colaboración cognitiva: AI-powered features enhance the meeting experience.
- Pizarra dixital: Allows for co-creation using a dedicated stylus or finger.
- Conectividade USB-C: Functions as a docking station and external display for laptops.
2. Configuración
Siga estes pasos para configurar o seu Cisco Webex Desk Pro system.
2.1 Desembalaxe
- Elimina con coidado Webex Desk Pro da súa embalaxe.
- Asegúrese de que todos os compoñentes estean presentes: Webex Desk Pro unit, power adapter, power cable, and any included accessories (e.g., stylus).
2.2 Conexión de enerxía
- Connect the power adapter to the power input port on the back of the Webex Desk Pro.
- Plug the power cable into the power adapter and then into a suitable electrical outlet.
2.3 Conexión de rede
O Webex Desk Pro requires an internet connection for full functionality.
- Conexión por cable: Connect an Ethernet cable from your network router or switch to the Ethernet port on the Webex Desk Pro.
- Conexión sen fíos: Upon initial power-on, you will be prompted to configure Wi-Fi settings through the on-screen interface.
2.4 Connecting Peripherals (Optional)
You can connect a laptop to the Webex Desk Pro using a USB-C cable to use it as an external display and docking station.
- Connect a USB-C cable from your laptop to the USB-C port on the Webex Desk Pro. This connection can provide video, audio, and data transfer.
2.5 Encendido inicial
Once power and network are connected, the device should power on automatically or can be powered on using the power button (if available).
- Follow the on-screen prompts to complete the initial setup, which may include language selection, network configuration, and Webinicio de sesión da conta ex.

Figura 2.1: Fronte view of the Cisco Webex Desk Pro, showing the 27-inch display, camera, and speaker grille.
3. Instrucións de funcionamento
O Webex Desk Pro is optimized for WebEx Reunións. Unha Webex device subscription is required for full functionality and must be purchased separately.
3.1 Videoconferencing
The device seamlessly integrates with Webex for video calls. It can also be used with other video-conferencing solutions by connecting to your laptop via USB-C.
- Initiate or join Webex meetings directly from the device's interface.
- Utilize the integrated camera and microphone for clear communication.
3.2 Digital Whiteboarding
The multitouch screen supports interactive whiteboarding, allowing for collaborative content creation.
- Use the dedicated stylus or your finger to draw, write, and annotate on the screen.
- Content created on the whiteboard is automatically saved to a Webex Teams virtual space for easy access and sharing.

Figura 3.1: A user interacting with the Webex Desk Pro screen using a stylus, demonstrating the digital whiteboarding feature during a collaborative session.
3.3 Using as a Laptop Display and Docking Station
Connect your laptop via USB-C to extend your workspace and utilize the Desk Pro's display and peripherals.
- O Webex Desk Pro acts as a primary monitor with touch-redirect capabilities.
- It can also function as a docking station, providing power and connectivity for your laptop through the single USB-C cable.
3.4 Cognitive Collaboration Features
AI-powered features are integrated to provide a streamlined meeting experience and contextual insights.
- Features like Webex Assistant and facial recognition contribute to a frictionless collaboration environment.

Figura 3.2: Un máisview of the Cisco Webex Desk Pro's core functionalities, including videoconferencing, productivity features, digital whiteboarding, and cognitive collaboration capabilities.
4. Mantemento
Proper maintenance ensures the longevity and optimal performance of your Webex Desk Pro.
4.1 Limpeza do dispositivo
- Pantalla: Use un pano suave e sen pelusa lixeiramente damplimpa con auga ou cunha solución de limpeza de pantallas. Evite produtos químicos agresivos ou materiais abrasivos.
- Corpo: Wipe the exterior surfaces with a soft, dry cloth. Do not allow liquids to enter openings.
- Asegúrese de que o dispositivo estea apagado e desenchufado antes de limpalo.
4.2 Actualizacións de software
Regular software updates are crucial for security, performance, and new features.
- O Webex Desk Pro typically receives automatic software updates when connected to the internet.
- Check the device settings for manual update options or to verify update status.
4.3 Consideracións ambientais
- Opere o dispositivo dentro dos rangos de temperatura e humidade recomendados.
- Avoid exposing the device to direct sunlight, excessive heat, or moisture.
- Garantir unha ventilación adecuada ao redor do dispositivo.
5 Solución de problemas
Esta sección aborda problemas comúns que podes atopar co teu Webex Desk Pro.
5.1 Sen enerxía
- Verify that the power cable is securely connected to the device and the electrical outlet.
- Comprobe se a toma de corrente funciona conectando outro dispositivo.
- Ensure the power adapter is correctly connected.
5.2 Sen visualización
- Confirma que o dispositivo está acendido.
- If using as a laptop display, ensure the USB-C cable is properly connected and the laptop's display settings are configured to extend or duplicate the display.
- Tenta reiniciar o dispositivo.
5.3 Problemas de son
- Check the volume settings on the device and within any active applications (e.g., Webex Meetings).
- Asegúrate de que o micrófono non estea silenciado.
- Verify that the correct audio input/output devices are selected in the system settings.
5.4 Problemas de conectividade de rede
- For wired connections, ensure the Ethernet cable is securely connected to both the device and the router/switch. Check router status.
- For wireless connections, verify the Wi-Fi network is available and you have entered the correct password. Try reconnecting to the network.
- Restart your router/modem if other devices are also experiencing network issues.
6. Especificacións
Detailed technical specifications for the Cisco Webex Desk Pro (CS-DESKPRO-K9).
| Característica | Especificación |
|---|---|
| Nome da marca | Cisco |
| Número de modelo do artigo | CS-DESKPRO-K9 |
| Peso do elemento | 42.8 libras |
| Dimensións do produto | 30.7 x 30.7 x 8.6 polgadas |
| Nome da cor | Negro |
| Características especiais | Low Light Camera Performance |
| Tamaño da pantalla | 27 polgadas |
| Resolución | 4K UHD 2160p |
| Relación de aspecto | 16:9 |
| Descrición da superficie da pantalla | Brillante |
7. Garantía e soporte
7.1 Garantía renovada de Amazon
This product is part of the Amazon Renewed program. Renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee if you are not satisfied with your purchase. Please refer to the Amazon Renewed Guarantee terms and conditions for full details regarding return policy and coverage.
7.2 Soporte técnico
For technical assistance, software-related inquiries, or advanced troubleshooting beyond this manual, please refer to the official Cisco support resources or contact your Webex service provider. Ensure you have your device's model number (CS-DESKPRO-K9) and serial number available when seeking support.





