1. Produto rematadoview
The Star Micronics TSP143IV is a compact and modern thermal receipt printer designed for point-of-sale (POS) environments. It features dual-band wireless (WLAN) and USB-C connectivity, making it versatile for various setups. This printer integrates CloudPRNT technology, enabling direct printing from cloud applications and connectivity to Star Cloud services for enhanced functionality. Its design allows for both desktop placement and vertical wall mounting, offering flexibility in space utilization.
Figura 1.1: Fronte view of the Star Micronics TSP143IV Thermal Receipt Printer. This image displays the compact design and the Star TSP100 Cloud logo on the front panel.
Key features include its energy-efficient design, robust reliability with a long-lasting print head and auto-cutter, and broad software compatibility across various operating systems and SDKs. The TSP143IV is also designed for easy integration, being compatible with previous TSP100 series models.
2. Configuración e instalación
2.1 Desembalaxe da impresora
Retire con coidado todos os compoñentes da embalaxe. Asegúrese de que estean presentes os seguintes elementos:
- Star Micronics TSP143IV Thermal Receipt Printer
- Cable de alimentación de CA.
- USB Cable (USB-C ONLY)
- Guía de papel
Figura 2.1: Lado view of the Star Micronics TSP143IV Thermal Receipt Printer. This angle highlights the compact footprint and the location of the paper output slot.
2.2 Conectar a impresora
- Conexión de alimentación: Connect the supplied AC Power Cable to the printer's power input and then to a standard electrical outlet. The power supply is embedded within the printer.
- Conexión USB: For direct connection to a computer or POS system, connect the supplied USB-C cable from the printer to your device.
- Wireless (WLAN) Setup: The TSP143IV supports dual-band wireless connectivity. Refer to the Star Micronics official website or included quick setup guide for detailed instructions on configuring WLAN settings for your specific network environment. This typically involves connecting the printer to your Wi-Fi network.
- Conexión de dispositivo externo: The printer supports connection for external devices such as a cash drawer, buzzer, or mC-Sound. Consult the specific device's manual for connection details.
2.3 Loading Receipt Paper
- Abra a tapa superior da impresora premendo o pestillo de liberación.
- Insert a new roll of thermal receipt paper into the paper compartment. Ensure the paper feeds from the bottom of the roll and the leading edge is straight.
- Pull a small amount of paper past the cutter mechanism.
- Close the top cover firmly until it latches securely. The printer will automatically feed the paper to the correct starting position.
Figura 2.2: Parte superior frontal view of the Star Micronics TSP143IV, showing the paper compartment area. This view illustrates how the paper roll is inserted into the printer.
3. Funcionamento da impresora
3.1 Instalación de controladores e software
Before printing, install the necessary drivers and software on your computer or mobile device. Star Micronics provides comprehensive software support:
- Windows Drivers: Available for Windows operating systems.
- OPOS Driver: For POS applications.
- JavaPOS Drivers: Compatible with Windows, Mac, and Linux.
- CUPS Drivers: For Mac and Linux environments.
- SDK: StarXpand SDK (React Native, iOS, Android), StarPRNT SDK (iOS/Android/Windows Desktop/UWP), CloudPRNT SDK.
- Aplicacións: Estrela WebPRNT Browser (Android), Star PassPRNT (iOS/Android/UWP).
Visit the official Star Micronics website for the latest drivers and software downloads specific to the TSP143IV model.
3.2 Impresión básica
Once drivers are installed and the printer is connected (via USB or WLAN), you can print receipts or other documents from your POS software or application. Ensure the TSP143IV is selected as the default printer or the target printer within your application settings.
3.3 CloudPRNT Technology
The TSP143IV integrates CloudPRNT technology, allowing it to receive and print orders directly from web-based applications without the need for a local server or PC. This feature makes the printer "Cloud Ready" for Star Cloud services, enabling device monitoring, custom coupon generation, and other cloud-based functionalities.
4. Mantemento
4.1 Limpeza da impresora
Regular cleaning ensures optimal performance and extends the printer's lifespan.
- Exterior: Limpe o exterior cun suave, damp pano. Non use produtos de limpeza ou disolventes abrasivos.
- Cabezal de impresión: The thermal print head should be cleaned periodically, especially if print quality degrades. Use a lint-free cloth dampened with isopropyl alcohol. Ensure the printer is powered off and cooled down before cleaning.
- Ruta do papel: Elimine o po ou os residuos de papel da ruta do papel cun cepillo suave ou aire comprimido.
4.2 Paper Replacement
Replace the paper roll when the red indicator light illuminates or when the printer stops feeding paper. Always use high-quality thermal paper to prevent damage to the print head and ensure clear prints.
5 Solución de problemas
This section addresses common issues you might encounter with your TSP143IV printer.
| Problema | Causa posible | Solución |
|---|---|---|
| A impresora non se acende. | Power cable not connected securely; power outlet issue. | Ensure power cable is firmly connected to printer and outlet. Test outlet with another device. |
| Sen saída de impresión. | No paper; paper loaded incorrectly; printer offline; incorrect driver/software. | Check paper roll and reload if necessary. Verify printer status (online/offline). Reinstall or update printer drivers. |
| Poor print quality (faded, lines). | Low quality thermal paper; dirty print head; print head wear. | Use recommended thermal paper. Clean the print head as per maintenance section. If issue persists, contact support. |
| Atasco de papel. | Paper loaded incorrectly; foreign object in paper path. | Open cover, carefully remove jammed paper. Ensure paper is loaded straight. Remove any obstructions. |
| Cannot connect via WLAN. | Incorrect Wi-Fi settings; network interference; printer out of range. | Verify Wi-Fi credentials. Ensure printer is within range of access point. Consult WLAN setup guide for advanced troubleshooting. |
If the problem persists after attempting these solutions, please contact Star Micronics customer support.
6. Especificacións técnicas
| Característica | Detalle |
|---|---|
| Nome do modelo | TSP143IV |
| Método de impresión | Térmica directa |
| Resolución de impresión | 203 ppp |
| Velocidade de impresión | 250 mm/s |
| Ancho do papel | 80 mm / 58 mm |
| Espesor do papel | 0.049-0.085 mm |
| Diámetro do papel | Máximo 83 mm |
| Conectividade | USB-C, Dual-Band Wi-Fi (WLAN) |
| Emulación | Star Graphics Mode and StarPRNT |
| Fonte de alimentación | 100 to 240VAC ± 10% 50/60 Hz (embedded) |
| Dimensións (LxWxH) | 8.6 x 8.3 x 8.4 polgadas (21.8 x 21.1 x 21.3 cm) |
| Peso do elemento | 7 libras (3.17 kg) |
| Reliability (MCBF) | 60 Million Lines |
| Reliability (Print Head) | 100 km |
| Reliability (Auto Cutter) | 2 Million Cuts |
| Compoñentes incluídos | AC Power Cable, USB Cable (USB-C ONLY), Paper Guide |
7. Garantía e soporte
7.1 Información da garantía
The Star Micronics TSP143IV Thermal Receipt Printer comes with a garantía limitada. For specific terms and conditions of your warranty, please refer to the documentation included with your product or visit the official Star Micronics websitio.
7.2 Atención ao cliente
For technical assistance, troubleshooting, or warranty claims, please contact Star Micronics customer support. You can find contact information and additional resources on their official websitio:
Soporte de Star Micronics Websitio
Before contacting support, it is recommended to have your printer's model number (TSP143IV) and serial number ready.
