Manual do usuario do teléfono de escritorio IP Poly Edge E220

1. Introdución

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Imaxe: Fronte view of the Poly Edge E220 IP Desk Phone, showcasina súa pantalla, o teclado numérico e o teléfono.

2. Que hai na caixa

Verifique que todos os seguintes compoñentes estean incluídos no seu paquete:

• Poly Edge E220 IP Desk Phone Unit
• Auricular
• Cable de bobina do auricular
• Cat5E Ethernet Cable
• Integrated Wall Mount (pre-attached or separate)
• Soporte Base

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Características do produto

• 4-Line Keys: Supports up to 16 lines for flexible call management.
• Bluetooth integrado: Allows for seamless pairing with mobile phones and Bluetooth headsets.
• Pantalla de alta resolución: Provides clear visibility for call information and menu navigation.
• Voz HD: Delivers superior audio quality for clearer conversations.
• Multi-Line Operation: Manage multiple active calls simultaneously.
• Capacidade de chamada de conferencia: Supports 3-way conferencing.

4. Configuración e instalación

4.1 Montaxe do teléfono

1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Conexión dos cables

Locate the ports on the back and side of the phone unit.

Imaxe: Lateral view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

1. Conexión de rede: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
2. Power Connection (if no PoE): If PoE is not available, connect an appropriate power adapter (not included) to the power port on the phone and then to a power outlet.
3. Optional Headset Connection: If using a wired headset, connect it to the dedicated headset port.

4.3 Encendido inicial

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Instrucións de funcionamento

5.1 Facer e recibir chamadas

• Para facer unha chamada: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
• Para responder unha chamada: Pick up the handset, press the Speaker button, or press the flashing line key.
• Para finalizar unha chamada: Replace the handset, or press the End Call soft key.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Usando Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

1. Activar Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
2. Emparellar un dispositivo: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
3. Conectando: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 Funcións avanzadas

• Manter: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
• Transferencia: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
• Conferencia: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
• Correo de voz: Press the Voicemail button to access your voicemail messages.

6. Mantemento

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

• Limpeza: Usa un pano suave, seco e sen pelusa para limpar a superficie e a pantalla do teléfono. Para marcas difíciles, lixeiramenteampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays.
• Ambiente: Garda o teléfono nun lugar seco, lonxe da luz solar directa, da calor excesiva e da humidade.
• Xestión de cables Asegúrate de que todos os cables estean ben organizados e non estean sometidos a tensión para evitar danar os portos ou os cables.
• Actualizacións de software: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7 Solución de problemas

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. Especificacións

Key technical specifications for the Poly Edge E220 IP Desk Phone:

9. Garantía e soporte

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.