Level Lock+ Smart Lock User Manual

1. Introdución

This manual provides essential information for the installation, operation, and maintenance of your Level Lock+ Smart Lock. The Level Lock+ is designed to offer a seamless and secure smart home experience, integrating advanced technology within a discreet design.

Please read this manual thoroughly before beginning installation or operation to ensure proper functionality and safety.

2. Contido do paquete

The Level Lock+ Smart Lock package typically includes the following components:

• Level Lock+ Smart Lock (Matte Black)
• Hardware de instalación
• Chaves
• Batería CR2
• Guía do usuario (PDF dispoñible en liña)
• Installation Manual (PDF available online)

Figura 2.1: Máisview of the Level Lock+ Smart Lock and its primary components, including the deadbolt and the interior smart mechanism, alongside a smartphone showing the Home app for smart control.

3. Configuración e instalación

For detailed installation instructions, please refer to the official Installation Manual PDF provided with your product or available for download from the Level website. The installation process typically involves replacing your existing deadbolt with the Level Lock+ components.

Key steps include:

1. Retira o pestillo existente.
2. Install the Level Lock+ bolt mechanism into the door.
3. Install the exterior and interior housings.
4. Insert the CR2 battery into the core.
5. Download the Level Home app and follow the in-app instructions to pair your lock and set up Apple HomeKit integration.

Ensure your door is properly aligned and the deadbolt operates smoothly before completing the installation.

For a visual guide, you can access the official Installation Manual (PDF) aquí.

4. Instrucións de funcionamento

The Level Lock+ offers multiple ways to lock and unlock your door:

4.1. Apple Home Keys

Utilize Apple Home Keys for convenient unlocking with your iPhone or Apple Watch. Ensure your device is updated to the latest iOS/watchOS version and Home Keys are enabled in the Wallet app.

• Modo exprés: Simply tap your iPhone or Apple Watch near the lock to unlock. No need to wake your device or open an app.
• Modo estándar: Authenticate with Face ID or Touch ID on your iPhone, then tap the lock.

4.2. Level Home App

Use the Level Home app on your smartphone to remotely lock or unlock your door, manage access for guests, and view activity history. A Level Connect hub (sold separately) or a compatible HomeKit hub (e.g., Apple HomePod, Apple TV) is required for remote access.

4.3. Chave física

The Level Lock+ retains the ability to be locked and unlocked with a traditional physical key, providing a reliable backup option.

4.4. Auto-Lock and Auto-Unlock

Configure auto-lock and auto-unlock features through the Level Home app or Apple Home app. Auto-lock will secure your door after a set period, while auto-unlock can detect your arrival and unlock the door automatically.

5. Mantemento

5.1. Substitución da batería

The Level Lock+ uses one CR2 battery (included). Battery life can vary based on usage, but typically lasts several months. The Level Home app will notify you when the battery level is low. To replace the battery:

1. Retire a tapa interior da fechadura.
2. Retire con coidado a pila CR2 antiga.
3. Insira unha nova batería CR2, asegurándose da polaridade correcta.
4. Replace the interior cover.

5.2. Limpeza

Limpar o exterior da fechadura cun pano suave eamp pano. Evite o uso de produtos de limpeza abrasivos ou solventes, xa que poden danar o acabado.

6 Solución de problemas

If you encounter issues with your Level Lock+, refer to the common troubleshooting tips below:

• O peche non responde: Check the battery level in the Level Home app. Replace the battery if low. Ensure your smartphone's Bluetooth is enabled and you are within range.
• Apple Home Keys not working: Verify that Home Keys are enabled in your Wallet app and your device is updated. Ensure NFC is active on your device.
• Remote access issues: Confirm your Level Connect hub or HomeKit hub is online and properly configured. Check your home Wi-Fi connection.
• Deadbolt not extending/retracting smoothly: Ensure the door frame strike plate is properly aligned with the deadbolt. Lubricate the deadbolt mechanism if necessary.
• Bloqueo: If the lock enters a lockout state due to multiple failed attempts, it will automatically lock for a set period (e.g., 30 minutes). During this time, it can only be unlocked by physical key, Bluetooth, and remote.

For further assistance, consult the comprehensive User Guide or contact Level customer support.

7. Especificacións técnicas

8. Garantía e soporte

For information regarding product warranty, please refer to the documentation included with your purchase or visit the official Level website. Level also offers optional protection plans for extended coverage.

For customer support, technical assistance, or to access the full User Guide and Installation Manual, please visit the Level support page or contact their customer service directly.

You can find the User Guide (PDF) aquí.