Poly Voyager 4320 UC Wireless Headset & Charge Stand

1. Produto rematadoview

The Poly Voyager 4320 UC is a wireless stereo headset designed for professionals requiring seamless connectivity and productivity in various work environments. It features a noise-canceling boom microphone with Acoustic Fence technology, ensuring clear audio transmission by blocking background noise. The headset connects to PC/Mac via a BT700 USB-C Bluetooth adapter (with an included USB-C to USB-A adapter) and to mobile devices via Bluetooth 5.2. It offers up to 24 hours of talk time and includes a desktop charging stand for convenient power management. This model is Microsoft Teams certified and integrates with other communication platforms like Zoom.

Image 1.1: The Poly Voyager 4320 UC Wireless Headset shown on its included desktop charging stand. The headset features over-the-head stereo design with a flexible boom microphone.

2. Características clave

• Calidade de audio nítida: Features a noise-canceling dual microphone with Acoustic Fence technology to minimize background noise, ensuring your voice is heard clearly.
• Conectividade flexible: Connects wirelessly to computers (PC/Mac) via the included BT700 USB-C Bluetooth adapter (with USB-C to USB-A adapter) and to mobile phones via Bluetooth 5.2.
• Extended Mobility: Offers a wireless range of up to 164 feet (50 meters) from your computer, allowing freedom of movement during calls.
• Batería de longa duración: Provides up to 24 hours of talk time on a single charge. Can also be used as a wired headset via audio-over-USB mode.
• Deseño cómodo: Equipped with an adjustable padded headband and memory foam ear cushions for comfortable extended wear.
• Dedicated Microsoft Teams Button: Instant access to the Microsoft Teams app for seamless collaboration. Also compatible with Zoom and other platforms.
• Desktop Charging Stand: Simplifies charging and provides a convenient storage solution.

Image 2.1: The Poly Voyager 4320 UC Headset highlighting its adjustable padded headband, memory foam ear cushions, easy access mute button, dedicated Microsoft Teams button, and included charge stand.

Image 2.2: Illustration demonstrating the noise-canceling dual microphone with Acoustic Fence technology, which filters out background noise for clear communication.

3. Guía de configuración

3.1 Contido do paquete

Verifica que todos os elementos estean presentes no teu paquete:

• Auriculares sen fíos Poly Voyager 4320 UC
• Soporte de carga de escritorio
• BT700 USB-C Bluetooth Adapter
• Adaptador USB-C a USB-A
• Cable de carga USB
• Travel Pouch (may be included with some versions)

3.2 Carga dos auriculares

Before first use, fully charge your headset. The headset can be charged using the included desktop charging stand or directly via the USB charging cable.

1. Usando o soporte de carga: Connect the USB charging cable to the charging stand and then to a powered USB port (e.g., computer, wall adapter). Place the headset onto the charging stand. The headset's LED indicator will show charging status.
2. Carga directa por USB: Connect the USB charging cable directly to the headset's USB-C port and then to a powered USB port.

A full charge takes approximately 1.5 hours. The headset provides up to 24 hours of talk time and 47 hours of listening time.

3.3 Conexión a dispositivos

The Voyager 4320 UC headset offers multiple connection options:

3.3.1 Connecting to PC/Mac (via USB Adapter)

1. Insert the BT700 USB-C Bluetooth adapter into an available USB-C port on your computer. If your computer only has USB-A ports, use the included USB-C to USB-A adapter.
2. The adapter's LED will flash blue, indicating it is searching for the headset.
3. Power on your headset. The headset and adapter are pre-paired and should connect automatically. The adapter's LED will turn solid blue when connected.
4. Select the Poly Voyager 4320 UC as your audio input and output device in your computer's sound settings and communication applications (e.g., Microsoft Teams, Zoom).

3.3.2 Connecting to Mobile Phone (via Bluetooth)

1. With the headset powered on, press and hold the Bluetooth pairing button on the headset until the headset's LED flashes red and blue, indicating pairing mode.
2. On your mobile phone, go to Bluetooth settings and enable Bluetooth.
3. Select "Poly Voyager 4320 UC" from the list of available devices.
4. Once paired, the headset's LED will stop flashing and remain solid blue.

Image 3.1: Diagram illustrating the multiple connection options for the Poly Voyager 4320 UC headset, including connection to a PC/Mac via the USB-C BT700 Bluetooth adapter (with USB-A adapter option) and direct Bluetooth connection to a mobile device.

4. Instrucións de funcionamento

4.1 Como usar os auriculares

The headset can be worn with the microphone boom on either the right or left side. Rotate the boom up and over to align with the desired side. For optimal microphone performance, position the boom approximately two finger-widths from the corner of your mouth.

4.2 Controis dos auriculares

• Subir/Baixar o volume (+/-): Adjusts listening volume.
• Botón de chamada: Prema para responder ou rematar unha chamada.
• Botón de silencio: Located on the microphone boom. Press to mute/unmute your microphone. A dynamic mute alert will notify you if you speak while muted.
• Botón de Microsoft Teams: Dedicated button for instant access to the Microsoft Teams application.
• Botón de encendido: Slide to power on/off.

4.3 Indicadores LED

The headset and USB adapter feature LED indicators to provide status information:

• LED dos auriculares:
  • Solid Blue: Connected/In call
  • Flashing Red/Blue: Pairing mode
  • Vermello continuo: silenciado
  • Ámbar sólido: Cargando
  • Flashing Red: Low battery
• USB Adapter LED (BT700):
  • Solid Blue: Connected/In call
  • Flashing Blue: Searching for headset
  • Vermello continuo: silenciado

5. Mantemento

5.1 Limpeza

To maintain the headset's performance and hygiene:

• Limpe as almofadas dos oídos e a diadema cun pano suave eamp pano. Evite o uso de produtos químicos agresivos ou materiais abrasivos.
• Do not immerse the headset in water or any liquids.
• Keep the charging contacts on the headset and stand clean and free of debris.

5.2 Almacenamento

When not in use, store the headset on its charging stand or in the included travel pouch to protect it from dust and damage. Avoid storing in extreme temperatures.

6 Solución de problemas

6.1 Sen son ou mala calidade de son

• Comprobar a conexión: Ensure the headset is properly connected to your device (solid blue LED on headset and adapter).
• Niveis de volume: Verify that headset, computer, and application volume levels are not muted or set too low.
• Dispositivo predeterminado: Confirm that the Poly Voyager 4320 UC is selected as the default playback and recording device in your computer's sound settings and communication software.
• Rango: Ensure you are within the wireless range (up to 50 meters) of your connected device.
• Interferencia: Afástese doutros dispositivos sen fíos que poidan causar interferencias.

6.2 O micrófono non funciona

• Comproba o silencio: Ensure the microphone is not muted (headset LED should not be solid red).
• Posición do micrófono: Adjust the microphone boom to be two finger-widths from your mouth.
• Dispositivo predeterminado: Confirm the headset is selected as the default recording device in your computer's sound settings and communication software.
• Configuración de software: Comproba a configuración de privacidade do micrófono no teu sistema operativo.

6.3 Headset Not Pairing/Connecting

• Ciclo de enerxía: Apague e acende de novo os auriculares.
• Volver emparellar: Follow the pairing instructions in Section 3.3 to re-pair the headset with your device or USB adapter.
• Adapter Reset: If using the USB adapter, try unplugging and re-inserting it.
• Clear Device List: On your mobile device, forget the headset from the Bluetooth device list and attempt to pair again.

7. Especificacións

8. Garantía e soporte

Para obter información sobre a garantía e asistencia técnica, consulte a páxina oficial de Poly websitio web ou póñase en contacto co servizo de atención ao cliente. Garde o comprobante de compra para reclamacións de garantía.