1. Introdución
This manual provides detailed instructions for the setup, operation, and maintenance of your AudioCodes C435HD IP Phone. Designed for seamless integration with Microsoft Teams, this corded VoIP phone offers high-definition audio and a comprehensive set of features for efficient communication in professional environments. Please read this manual thoroughly before using your device.
2. Contido do paquete
Verify that all items are present in your product package. If any items are missing or damaged, please contact your vendor immediately.
- AudioCodes C435HD IP Phone Base Unit
- Auricular
- Cable do teléfono
- Cable Ethernet
- Soporte de escritorio
- Guía de inicio rápido (non incluída neste manual dixital)
- Power Adapter (optional, if not using Power over Ethernet - PoE)
3. Descrición física
Familiarize yourself with the components of your AudioCodes C435HD IP Phone.

Figura 3.1: AudioCodes C435HD IP Phone. This image displays the complete phone unit, including the handset resting on the cradle, the main base unit with its color display, the numeric keypad, function buttons, and the integrated desk stand. The AudioCodes logo is visible on the phone's body.
3.1 Panel frontal
- Pantalla de visualización: Color LCD for call information, menus, and Microsoft Teams interface.
- Teclas de función: Context-sensitive buttons located around the display.
- Clúster de navegación: Up, Down, Left, Right arrows and OK button for menu navigation.
- Teclado: Teclas estándar 0-9, *, # para marcar.
- Botóns dedicados: Hold, Transfer, Mute, Speaker, Headset, Volume control, and Microsoft Teams button.
3.2 Panel traseiro e portos
- Porto do teléfono: RJ-9 connector for the handset.
- Porto dos auriculares: RJ-9 or 3.5mm jack for connecting a headset.
- LAN Port (PoE): RJ-45 port for network connection and Power over Ethernet.
- Porto do PC: RJ-45 port for connecting a computer to the phone's network pass-through.
- Porto de alimentación: For connecting an optional AC power adapter if PoE is not used.
4. Configuración
4.1 Montaxe do teléfono
- Fixar o soporte de escritorio: Align the tabs on the desk stand with the slots on the back of the phone base unit and push firmly until it clicks into place.
- Conecta o teléfono: Conecte un extremo do cable en espiral do auricular ao auricular e o outro extremo ao porto do auricular da unidade base do teléfono.
4.2 Conexión á rede e á alimentación
The C435HD supports Power over Ethernet (PoE) or an optional AC power adapter.
- For PoE (Recommended): Conecta un extremo do cable Ethernet ao porto LAN do teléfono e o outro extremo a un conmutador ou enrutador de rede compatible con PoE. O teléfono acenderase automaticamente.
- Using AC Power Adapter (Optional): If PoE is not available, connect the AC power adapter (sold separately) to the power port on the phone and plug it into a wall outlet. Then, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch or router.
- Connecting a PC (Optional): If desired, connect an Ethernet cable from your computer to the PC port on the phone. This allows your computer to share the phone's network connection.
4.3 Montaxe na parede
The AudioCodes C435HD IP Phone can be wall-mounted. Specific wall mounting kits and instructions are typically provided separately or can be found on the AudioCodes support website. Ensure the mounting surface is secure and use appropriate fasteners.
5. Instrucións de funcionamento
This section covers basic call handling and feature usage.
5.1 Funcións de chamada básicas
- Facendo unha chamada:
- Pick up the handset, press the Speaker button, or press the Headset button.
- Marque o número desexado usando o teclado.
- Preme o Chamar tecla de función ou agardar a que a chamada se conecte automaticamente.
- Respondendo a unha chamada:
- When the phone rings, pick up the handset, press the Resposta soft key, or press the Speaker/Headset button.
- Finalizando unha chamada:
- Hang up the handset, or press the Finalizar chamada tecla de función.
5.2 In-Call Features
- Silenciar: Preme o Silenciar botón para silenciar o micrófono durante unha chamada. Prema de novo para activar o son.
- Manter: Preme o Manteña soft key or dedicated button to put a call on hold. Press the Currículo soft key to retrieve the call.
- Transferencia: Durante unha chamada activa, prema o botón Transferencia soft key or dedicated button. Dial the number to transfer to, then press the Transferencia tecla programable de novo.
- Control de volume: Usa o Volume buttons to adjust the handset, headset, or speaker volume during a call.
5.3 Integración de Microsoft Teams
The C435HD is optimized for Microsoft Teams. The dedicated Teams button provides quick access to your Teams interface, including:
- Chamadas: Access your call history, contacts, and voicemail.
- Calendario: View and join scheduled meetings.
- Contactos: Manage your personal and corporate contacts.
- Presenza: View and set your presence status.
Navigate the Teams interface using the display screen and navigation cluster.
6. Mantemento
Proper care ensures the longevity of your AudioCodes IP Phone.
- Limpeza: Use un suave, seco ou lixeiramente damp cloth to clean the phone's surface. Do not use abrasive cleaners, waxes, or solvents.
- Evitar líquidos: Keep the phone away from water and other liquids. Do not immerse any part of the phone in liquid.
- Temperatura: Manexa o teléfono dentro dos rangos de temperatura recomendados. Evita a calor ou o frío extremos.
- Manexo: Handle the phone with care. Avoid dropping or subjecting it to strong impacts.
7 Solución de problemas
Esta sección aborda problemas comúns cos que podes atoparte.
| Problema | Causa posible | Solución |
|---|---|---|
| O teléfono non se acende. | No power from PoE switch or power adapter not connected. | Ensure Ethernet cable is securely connected to a PoE-enabled port, or verify AC power adapter is properly connected and plugged into a working outlet. |
| Sen ton de marcación. | Network connection issue; phone not registered with VoIP service. | Check Ethernet cable connection. Verify network status on the phone's display. Contact your IT administrator or service provider to confirm registration status. |
| Non se oe a persoa que chama / A persoa que chama non me oe. | Volume demasiado baixo; Silenciamento activado; microteléfono/auriculares avariados. | Adjust volume using the volume buttons. Ensure Mute button is not active. Test with speakerphone or another handset/headset if available. |
| A pantalla está en branco ou conxelada. | Fallo de software; problema de alimentación. | Perform a power cycle: Disconnect the power/Ethernet cable, wait 10 seconds, then reconnect. If the issue persists, contact support. |
8. Especificacións
Key technical specifications for the AudioCodes C435HD IP Phone.
- Número de modelo: TEAMS-C435HD-R
- Dimensións do produto (L x W x H): 8 x 9 x 7 polgadas
- Peso do artigo: 8.8 libras (aproximadamente 4 quilogramos)
- Cor: Negro
- Tipo de teléfono: Con cordo
- Material: Plástico
- Fonte de enerxía: Cable eléctrico (PoE ou adaptador CA opcional)
- Tipo de marcador: Teclado único
- Tipo de contestador automático: Dixital
- Dispositivos compatibles: Microsoft Teams, VoIP services, PSTN, ISDN
- Fabricante: Códigos de audio
- Primeiro dispoñible: 5 de decembro de 2023
9. Garantía e soporte
For warranty information, please refer to the documentation provided by your reseller or the official AudioCodes website. Warranty terms and conditions may vary by region and vendor.
For technical support, product updates, and additional resources, please visit the official AudioCodes support portal or contact your authorized AudioCodes partner.





