Manual do usuario da cámara de videoconferencia AVer CAM570

1. Introdución

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your AVer CAM570 Video Conferencing Camera. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

Image: The AVer CAM570 Video Conferencing Camera, featuring a dual-lens design with a PTZ camera on top and an AI lens integrated into the base, which also houses the microphone array and AVer branding.

2. Características clave

• 4K Dual-Lens Camera: Features a PTZ camera with 36X total zoom and an AI lens with a 95-degree Field of View (FOV).
• Audio Tracking: Three built-in voice sensors with beamforming technology track speakers up to 10 meters away.
• AI Smart Frame: Automatically adjusts camera angle and zoom to capture all meeting participants.
• Smart Gallery: Merges close-ups and panoramic views for equitable representation in meetings.
• Imaxe en imaxe (PIP): Offers simultaneous speaker and wide-angle views.
• Conectividade: USB 3.1 (Gen 1) Type B, RS232, Visca over IP.
• Compatibilidade: Zoom certified, works with Google Meet, Microsoft Teams, and other video conferencing platforms.

3. Que hai na caixa

Upon unpacking your AVer CAM570, please verify that all components are present:

• AVer CAM570 Video Conferencing Camera
• Cable USB
• Manual de usuario (este documento)

4. Instrucións de configuración

4.1 Colocación física

Place the CAM570 on a stable, flat surface, such as a conference table or a dedicated camera stand. Ensure the camera has an unobstructed view of the meeting area.

4.2 Conectando a cámara

1. Connect the provided USB cable to the USB 3.1 Type B port on the CAM570.
2. Connect the other end of the USB cable to an available USB 3.1 (or higher) port on your computer or conferencing hub.
3. (Optional) For advanced control, connect an RS232 or Ethernet cable for Visca over IP to the respective ports on the camera.
4. Connect the power adapter to the camera and then to a power outlet. The camera will power on automatically.

4.3 Driver Installation (Windows/macOS)

The AVer CAM570 is a plug-and-play device. Most operating systems (Windows 10/11, macOS) will automatically detect and install the necessary drivers upon connection. If prompted, allow the system to complete the driver installation.

For optimal performance and access to advanced features, download and install the latest PTZApp2 software from the official AVer websitio: www.aver.com/download-center.

5. Funcionamento da cámara

5.1 Funcionamento básico

• Encendido/apagado: The camera powers on when connected to power. Disconnect power to turn off.
• Indicador de estado: A blue LED on the front of the base indicates the camera is active.
• Selecting as Video Source: In your video conferencing application (e.g., Zoom, Microsoft Teams, Google Meet), select "AVer CAM570" as your camera and microphone source.

5.2 Using PTZApp2 Software

The PTZApp2 software provides comprehensive control over the CAM570's features:

• Pan, Tilt, Zoom (PTZ) Control: Manually adjust the PTZ camera's position and zoom level.
• Xestión predefinida: Save and recall up to 10 camera positions for quick transitions.
• Características da IA: Enable/disable and configure AI Smart Frame, Smart Gallery, and Audio Tracking.
• Configuración da imaxe: Adjust brightness, contrast, saturation, white balance, and other image parameters.
• Actualizacións de firmware: Keep your camera's firmware up-to-date for optimal performance and new features.

5.3 Audio Tracking and Smart Frame

The CAM570 automatically focuses on active speakers and frames participants using its AI capabilities. Ensure these features are enabled in the PTZApp2 for best results.

• Audio Tracking: The PTZ camera will automatically follow the person speaking.
• AI Smart Frame: The camera dynamically adjusts its view to include all participants in the room.
• Smart Gallery: Provides individual close-ups alongside a panoramic view, configurable via PTZApp2.

6. Mantemento

6.1 Limpeza

• Gently wipe the camera lens with a soft, lint-free cloth specifically designed for optical surfaces. Do not use abrasive cleaners or solvents.
• Clean the camera body with a dry or slightly damp pano suave.
• Ensure the camera is powered off and disconnected from all cables before cleaning.

6.2 Actualizacións de firmware

Regularly check for and install firmware updates via the AVer PTZApp2 software. Firmware updates can improve performance, add new features, and resolve potential issues.

7 Solución de problemas

8. Especificacións

9. Garantía e soporte

9.1 Información da garantía

For detailed warranty information, please refer to the warranty card included with your product or visit the official AVer websitio. Os termos e condicións da garantía poden variar segundo a rexión.

9.2 Soporte técnico

If you encounter any issues not covered in the troubleshooting section, or require further assistance, please contact AVer technical support:

• Soporte de AVer Websitio: www.aver.com/support
• Información de contacto: Refer to the support section of the AVer website for regional contact numbers and email addresses.

When contacting support, please have your product model (CAM570) and serial number ready.